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October 23, 2012

Marriott Responds to Onity Lock Issue

We are aware of the reports that some hotel guestroom locks manufactured by Onity could potentially be unlocked by inserting a hardware device that hacks into the computer software located inside the locks.  Guest safety and security is a top priority at Marriott and we are working closely with Onity to address this matter.   We are in the process of implementing solutions provided by Onity to resolve the issue as quickly as possible.  We encourage guests to be vigilant for their own safety and go to the Company Info section on the Marriott News Center to get more information on traveler safety and tips.

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