Marriott News Center

237 posts categorized "awards"

02/04/2016

LATINA Style INC. Names Marriott International as Best Place to Work

Latina Style Ranks Marriott a Best Company for LatinasCompany Ranked Third Overall on Top 50 Report
Marriott Gains Place on Best Places to Work for Latinas for 19th Consecutive Year

Bethesda MD, February 4, 2016- Marriott International, Inc. (NASDAQ:MAR) has been ranked third for Best Companies for Latinas by LATINA Style INC.  

The LATINA Style 50 Report identifies the best companies that offer Latinas opportunities to develop and grow in their career.  LATINA Style INC., evaluates their ranking through a survey sent to various corporations. To ensure the list reflects an accurate representation of Latinas, their team spends an extended period of time reviewing the answers and researching each company.

“I am proud of Marriott’s reputation as a great place to work for Latinas and that our company was once again chosen for this honor,” said David Rodriguez, Executive Vice President and Global Chief Human Resources Officer.  “Marriott understands that as a global hospitality leader we must create the environment where all people are respected, valued and provided with opportunities to succeed.  That’s why this distinction from Latina STYLE is so meaningful to us.”

According to LATINA Style INC., their readers influenced their criteria, which included “the number of Latina executives, Latina retention, mentoring programs, educational opportunities, alternative work policies, employee benefits, women’s issues, job retraining, affinity groups, and Hispanic relations.”

From its founding, Marriott has consistently championed diversity and inclusion. Previous awards include LATINA Style Company of the Year, NAFE Top 10 Companies for Executive Women, DiversityInc Top 50 Companies, 100 percent score on Human Rights Campaign’s Corporate Equality Index, and World’s Best Multinational Workplaces as named by Great Place to Work®.  The company continues to celebrate two key milestones, 25 years of its formal diversity and inclusion program and 15 years of its Women’s Leadership Development Initiative.  For more information on Marriott’s diversity and inclusion initiatives, please visit www.marriott.com/diversity. To view the entire LATINA Style 50 Report, visit LATINA Style

About Marriott International, Inc.
Marriott International, Inc. (NASDAQ: MAR)
is a global leading lodging company based in Bethesda, Maryland, USA, with more than 4,300 properties in 85 countries and territories.  Marriott International reported revenues of nearly $14 billion in fiscal year 2014. The company operates and franchises hotels and licenses vacation ownership resorts under 19 brands, including: The Ritz-Carlton®, BVlgari®, EDITION®, JW Marriott®, Autograph Collection® Hotels, Renaissance® Hotels, Marriott Hotels®, Delta Hotels and Resorts®, Marriott Executive Apartments®, Marriott Vacation Club®, Gaylord Hotels®, AC Hotels by Marriott®, Courtyard®, Residence Inn®, SpringHill Suites®, Fairfield Inn & Suites®, TownePlace Suites®, Protea Hotels® and MoxyHotels®. Marriott has been consistently recognized as a top employer and for its superior business ethics. The company also manages the award-winning guest loyalty program, Marriott Rewards® and The Ritz-Carlton Rewards® program, which together surpass 54 million members. For more information or reservations, please visit our website at www.marriott.com, and for the latest company news, visit www.marriottnewscenter.com. 

Media Contact:
Colleen Antonio
301.380.9044
colleen.antonio@marriott.com

11/19/2015

Marriott Scores 100% Perfect Ranking on 2016 Corporate Equality Index

HRC-2016-logoMarriott Named a “Best Place to Work” for LGBT Equality 

Bethesda, Md., November 18, 2015 - World’s favorite travel company, Marriott International, Inc. (NASDAQ: MAR) today has been selected among America’s top corporations for lesbian, gay, bisexual and transgender (LGBT) equality, by earning a perfect 100% score on the Human Rights Campaign’s (HRC) 2016 Corporate Equality Index (CEI).

The CEI is a nationally recognized benchmark that examines America’s leading workplaces and their inclusion of LGBT employees and their allies. Corporations like Marriott that earn the top CEI score of 100 percent also are named the “Best Places to Work” in the U.S. For a list of criteria that comprise the Index’s objective rankings and the corporations measured on the CEI benchmark, visit www.hrc.org.

“In a constantly evolving marketplace, every organization hopes to have the edge by attracting and engaging top talent. At Marriott, we believe that promoting wellbeing and ensuring everyone has access to opportunity is the most powerful way to cultivate an inspired workforce and to deliver exceptional customer experiences,” said David Rodriguez, Executive Vice President and Global Chief Human Resources Officer, Marriott International. “All of our associates and guests must feel equally valued, safe and respected at every Marriott property around the world. This recognition from the Human Rights Campaign affirms that we are moving in the right direction to provide truly inclusive experiences on our journey to becoming the world’s most favorite travel company."

Along with Marriott’s longstanding commitment to inclusive human resource policies, the perfect CEI rating also acknowledges the company’s public commitment to advancing LGBT equality. This year, Marriott joined with other business leaders to sign the historic amicus brief urging the U.S. Supreme Court to adopt full recognition of marriage rights for same-sex couples. In addition, this past year, Marriott played a public leadership role in opposing anti-LGBT legislation that surfaced in Indiana and Georgia among other states.

Marriott has consistently been recognized for its outstanding workplace and diversity and inclusion programs.  For a comprehensive list of accomplishments, click Awards and Recognition

Visit Marriott International, Inc. (NASDAQ: MAR) for company information. For more information or reservations, please visit our website at www.marriott.com, and for the latest company newsvisit www.marriottnewscenter.com

Contact:
Felicia Mclemore
felicia.mclemore@marriott.com
(301) 380-2702

 

 

11/10/2015

Autograph Collection Hotels Receives 2015 Condé Nast Traveler Readers' Choice Awards

 

Cotton House, An Autograph CollectionGlobal Independent Hotel Collection Recognized as One of the Best in the World

Bethesda, Md., November 10, 2015 – Autograph Collection Hotels, Marriott International’s distinctive portfolio of one-of-a-kind hotels, has been recognized by Condé Nast Traveler, receiving sixteen of the Readers’ Choice Awards over an array of categories. The 28th annual awards rank the best hotels, resorts, cities, islands, airlines, and cruise lines in the world. Over 128,000 dedicated readers cast votes for over 5,000 hotels and resorts worldwide, with a select few being named to the coveted list. The awards, which appear in the November issue of Condé Nast Traveler, are the longest-running and most prestigious recognition of excellence in the travel industry. 

Kameha Grand Zurich, SwitzerlandThe prestigious accolades come on the heels of several recent additions to the collection, including Cotton House Hotel (Barcelona, Spain), Kameha Grand Zurich (Zurich, Switzerland), The Press Hotel (Portland, ME), The Envoy (Boston, MA), Grand Bohemian Hotel Mountain Brook (Birmingham, AL), Grand Bohemian Hotel Charleston (Charleston, SC), among others. The Autograph Collection Hotels global portfolio consists of 93 hotels worldwide, bringing the brand even closer to welcoming its 100th property.

“We are thrilled that Condé Nast Traveler readers selected so many Autograph Collection properties as their top-choice hotels around the globe,” states Julius Robinson, Vice President, Autograph Collection Hotels. “Not only is it an honor to receive so much recognition, we also see these results as a testament to the fact that the Autograph Collection Hotels brand has one of the best quality portfolios in the industry.”

Sixteen Autograph Collection Hotels have received honors in the following categories:

Top 100 Hotels & Resorts in the World: Hotel Park City, Park City, UT (#32)

Best Hotels in Las Vegas: The Cosmopolitan of Las Vegas, Las Vegas, NV (#5)

Best Resorts in the United States: Hotel Park City, Park City, UT (#12)

Top 15 Hotels in Texas: Hotel Icon, Houston, TX (#8)

Top 15 Hotels in the Midwest: Raphael Hotel, Kansas City, MO (#8)

Top 15 Hotels in the West: Brown Palace Hotel, Denver, CO (#15)

Top 15 Resorts in Central and South America: Hotel Punta Islita, Islita Beach, Costa Rica (#5)

Top 20 Hotels in Florida: Casa Monica, St. Augustine, FL (#18)

Top 20 Hotels in France & Monaco: Boscolo Exedra Nice, Nice, France (#14)

Top 20 Hotels in Rome: Boscolo Exedra Roma, Rome, Italy (#9)

Top 20 Hotels in the Pacific Northwest: The Historic Davenport Hotel, Spokane, WA (#19)

Top 20 Resorts in Canada: Algonquin Resort St. Andrews by-the-Sea, Saint Andrews, NB  (#14)

Top 25 Hotels in Central Europe: Boscolo Budapest, Budapest, Hungary (#22)

Top 30 Hotels in the South: Grand Bohemian Asheville, Asheville, NC (#24)

Top 30 Hotels in the South: Union Station Hotel, Nashville, TN (#29)

Top 30 Resorts in Europe: Powerscourt Hotel, Wicklow, Ireland (#8)

About Autograph Collection Hotels
Autograph Collection Hotels celebrates individuality by curating one-of-a-kind travel experiences at more than 90 luxury lifestyle hotels found in the world’s most desirable destinations. Exactly like nothing else, each hotel has been hand selected for its distinction as an iconic landmark, for its remarkable design or for its best-in-class resort amenities. For more information please visit www.autographhotels.com, and explore our social media channels to learn more about championing the independent spirit that is #ExactlyLikeNothingElse.  Instagram  Twitter  Facebook.

About Marriott International Luxury + Lifestyle Brands
Marriott International’s luxury and lifestyle brand portfolio includes The Ritz-Carlton Hotel Company, EDITION Hotels, BVLGARI Hotels & Resorts, JW Marriott Hotels & Resorts, Autograph Collection, Renaissance Hotels, AC Hotels and Moxy Hotels – totaling 550 properties worldwide. By the end of 2016, we expect that the portfolio will grow to 650 hotels with new locations in Geneva, Switzerland; Paris, France; Los Cabos, Mexico; and Sanya, China.  Marriott’s Luxury and Lifestyle portfolio also accounts for approximately 25 percent of Marriott’s system-wide development pipeline, representing over $15 billion of investment by the company’s owners and franchisees. Future plans call for more than 250 additional luxury and lifestyle hotel projects over the next several years.

Note on forward looking statements: The anticipated growth of Marriott International’s luxury and lifestyle brand portfolio and the expected future hotel locations are “forward-looking statements" within the meaning of U.S. federal securities laws, not historical facts, and are subject to a number of risks and uncertainties, including supply and demand changes for hotel rooms; competitive conditions in the lodging industry; relationships with clients and property owners; the availability of capital to finance hotel growth; and other risk factors identified in Marriott International, Inc.'s most recent Annual Report on Form 10-K or quarterly report on Form 10-Q; any of which could cause the actual numbers or locations of new hotels to be different. These statements are made as of the date of this press release, and we undertake no obligation to publicly update or revise them or any forward-looking statements, whether as a result of new information, future events or otherwise. 

Connect with jessica.berkin@marriott.com

 

10/26/2015

JW Marriott Hotels & Resorts Receives 2015 Condé Nast Traveler Readers' Choice Awards

JW Marriott Cusco Courtyard Lounge

Global Luxury Hotel Brand Recognized as One of the Best in the World 

Bethesda, Md., October 26, 2015 – JW Marriott Hotels & Resorts has been recognized by Condé Nast Traveler, receiving sixteen of the Readers’ Choice Awards over an array of categories.  The 28th annual awards ranks the best hotels, resorts, cities, islands, airlines, and cruise lines in the world.  Over 128,000dedicated readers cast votes for over 5,000hotels and resorts worldwide, with a select few being named to the coveted list.   The awards, which appear in the November issue of Condé Nast Traveler, are the longest-running and most prestigious recognition of excellence in the travel industry. 

JW Marriott Los Cabos PoolThe prestigious accolades come on the heels of the recent opening of JW Marriott Venice Resort & Spa, located on the private island of Isola delle Rose and featuring the Sapori Cooking School & Wine Academy.  The brand’s first resort in Europe boasts the largest spa in Venice and a private, two-bedroom waterfront villa.  The brand will open its JW Marriott Los Cabos Beach Resort & Spa in November 2015, which will feature the Griffin Club, an ultra-luxurious 45-room boutique hotel located within the resort.  The Jim Olson-designed resort will also feature a 21,000 square foot Jasha Spa and temazcal, a multi-million dollar art collection, and Café des Artistes, a signature restaurant by famed chef Thierry Blouet.  

JW Marriott Hotels & Resorts worldwide has received honors in the following categories:

Top 40 Hotels in China: JW Marriott Hotel Beijing; JW Marriott Shanghai at Tomorrow Square

Top 20 Hotels in Japan & North Asia: JW Marriott Hotel Seoul

Top 20 Hotels in India & the Himalayas: JW Marriott Mumbai Juhu

Top 20 Resorts in Mexico (Caribbean Coast): JW Marriott Cancun Resort & Spa

Top 20 Resorts in Canada: JW Marriott The Rosseau Muskoka Resort & Spa 

Top 15 Resorts in Central & South America: JW Marriott Guanacaste Resort & Spa

Top 25 Hotels in South America: JW Marriott El Covento Cusco; JW Marriott Hotel Lima

Top 15 Hotels in the Middle East: JW Marriott Marquis Hotel Dubai

Top 15 Hotels in the Midwest: JW Marriott Indianapolis

Top 15 Hotels in Texas: JW Marriott Austin

Top 25 Hotels in Central Europe: JW Marriott Bucharest Grand Hotel

Top 25 Resorts in Asia: JW Marriott Phuket Resort & Spa

Top 25 Resorts in Texas & the Southwest: JW Marriott San Antonio Hill Country Resort & Spa; JW Marriott Scottsdale Camelback Inn Resort & Spa

“Year after year, JW Marriott properties throughout the world are named to the esteemed Condé Nast Traveler Readers’ Choice Awards,” says Mitzi Gaskins, Vice President of Luxury Brand Management & Guest Experience at Marriott International.  “We strive to provide thoughtful, enriching experiences to our guests and are honored to be recognized on such a global scale.” 

With 76 properties in 27 countries and growing, JW Marriott Hotels & Resorts has significantly increased its luxury footprint with the recent openings of JW Marriott Venice Resort & Spa, located on the private island of Isola delle Rose; JW Marriott Marquis Dubai, the world’s tallest hotel; and JW Marriott Los Cabos Beach Resort & Spa, opening in November 2015 and featuring the Griffin Club, an ultra luxurious 45-room boutique hotel located within the resort.  In 2017, JW Marriott plans to expand even further with the opening of JW Marriott Vancouver Place Stadium, the brand’s second property in Canada. 

About JW Marriott Hotels & Resorts 
JW Marriott is part of Marriott International’s luxury portfolio and consists of beautiful properties in gateway cities and distinctive resort locations around the world. These elegant hotels cater to today’s sophisticated, self-assured travelers, offering them the quiet luxury they seek in a warmly authentic, relaxed atmosphere lacking in pretense. JW Marriott properties artfully provide highly crafted, anticipatory experiences that are reflective of their locale so that their guests have the time to focus on what is most important to them. Currently, there are 76 JW Marriott hotels in 27 countries; by 2019 the portfolio is expected to encompass more than 100 properties in over 30 countries. Visit us online, on Instagram, Twitter and Facebook.

Marriott International Luxury Brands 
Marriott International’s luxury portfolio currently includes The Ritz-Carlton Hotel Company, BVLGARI Hotels & Resorts, EDITION Hotels and JW Marriott Hotels & Resorts. The company’s award-winning luxury brands comprise the industry’s leading global portfolio accounting for more than 170 hotels and resorts worldwide. Marriott International plans to grow to nearly 200 world-class properties by the end of 2016 with hotel openings in Budapest, Los Cabos, Sanya and many more.

Note: The anticipated 2019 size of, and number of countries in, the JW Marriott hotel portfolio are “forward-looking statements" within the meaning of U.S. federal securities laws, not historical facts, and are subject to a number of risks and uncertainties, including supply and demand changes for hotel rooms; competitive conditions in the lodging industry; relationships with clients and property owners; the availability of capital to finance hotel growth; and other risk factors identified in Marriott International, Inc.'s most recent quarterly report on Form 10-Q; any of which could cause the actual number of hotels and countries to be materially different. These statements are made as of the date of this press release, and we undertake no obligation to publicly update or revise them or any forward-looking statements, whether as a result of new information, future events or otherwise.

Media Contacts:

Jessica Berkin  
JW Marriott Global Brand Public Relations
jessica.berkin@marriott.com                                                                                 

Amanda Schinder
Baltz & Company
212-982-8300  
aschinder@baltzco.com

10/14/2015

Marriott International Named One of the Best Multinational Workplaces 2015

Great Place to Work logoMultinational WorkplaceBethesda, Md., October 14, 2015 - Marriott International, Inc. (NASDAQ: MAR) has been named one of the top global companies to work for in 2015, placing #11 on Great Place to Work®’s World’s Best Multinational Workplaces list of 25 leading companies. Marriott is the highest-ranked hotel company on the list and the only one to be named for five consecutive years. Marriott is also named a great place to work on several international lists, including Brazil, India, Mexico, Peru and the United Arab Emirates.

The Great Place to Work World’s Best Multinational Workplaces list ranks the top 25 global companies in terms of workplace culture, based on global surveys of multinational companies and their associates. Qualifying companies must have placed on at least five national Great Place to Work lists, have 5,000 or more employees worldwide and have at least 40 percent of their workforce based outside of the company’s home country.

“We are extremely proud to be recognized as a top global company to work for,” said Arne M. Sorenson, President and Chief Executive Officer. “We are especially proud of the dedication of our associates to supporting each other and to passionately serving our guests and the local communities.  It’s that spirit to serve others that distinguishes the Marriott workplace.” 

“This multinational recognition is further validation that our people-first culture, centered on promoting the wellbeing of associates and creating opportunity for all, is the most sustainable way to lead a business,” said David A. Rodriguez, Executive Vice President and Global Chief Human Resources Officer. “When people feel they are on the path to better personal health and financial security, and are proud of their company’s inclusive workplace and citizenship, they become highly committed to its mission. 

Marriott’s emphasis on talent development, diversity and inclusion, and wellbeing has landed the company on many best places to work lists, including LATINA Style 50 Best Companies, National Association of Female Executives Top 10 Companies, FORTUNE100 Best Companies to Work For and DiversityInc Top 50 Companies. Marriott has also consistently received global recognition as one of the world’s best employers by organizations such as Fortune magazine, Great Place to Work® Institute and Aon.

Search for jobs at marriott.com/careers.

About Marriott International, Inc. (NASDAQ: MAR) is a global leading lodging company based in Bethesda, Maryland, USA, with more than 4,300 properties in 81 countries and territories.  Marriott International reported revenues of nearly $14 billion in fiscal year 2014. The company operates and franchises hotels and licenses vacation ownership resorts under 19 brands. For more information or reservations, please visit our website at www.marriott.com, and for the latest company news, visit www.marriottnewscenter.com.  

About Great Place to Work® 
Great Place to Work®, headquartered in San Francisco, is a global research, consulting and training firm that helps organizations identify, create and sustain great workplaces through the development of high-trust workplace cultures. Great Place to Work serves businesses, non-profit organizations and government agencies in 51 countries.

About the World’s Best Multinational Workplaces List
Great Place to Work’s annual World’s Best Multinational Workplaces List ranks the top 25 global companies to work for. Qualifying companies must have been selected for at least five national Great Place to Work® lists, have at least 5,000 employees worldwide and count at least 40% of their global workforce (or 5,000 employees) outside of the company’s home country.

Contact: Angela Wiggins at angela.wiggins@marriott.com

09/30/2015

Marriott International Recognized as One of the 100 Best Workplaces for Women

Empower-Women-2Bethesda, Md., September 30, 2015 - Marriott International, Inc. (NASDAQ: MAR) has been named one of the 100 Best Workplaces for Women 2015 by Fortune.com and the Great Place to Work® Institute. Companies were selected based on responses from over 135,000 women nationally on issues such as fairness of promotions, access to information and leadership, and support for personal lives as well as for the level of representation of women in leadership positions. Marriott was ranked #81 and is the top ranked company on the list with more than 100,000 employees.

“We are proud of this distinction and are honored to have been recognized,” said Arne M. Sorenson, President and Chief Executive Officer. “Since the pioneering work of our co-founder Alice S. Marriott in 1927, we have continued to benefit from the leadership and talents of many women who have shaped our workplace and the growth of our company.” 

Empower WomenMarriott was applauded for its senior leadership commitment to women’s advancement. Through its Global Diversity and Inclusion Council, chaired by Mr. Sorenson, and its Women’s Leadership Development Initiative, Marriott engages senior leaders to increase the presence of women in management and encourage current women leaders to drive organizational success.  In addition, the Board of Directors’ Committee for Excellence monitors progress and provides strategic oversight across the full spectrum of diversity and inclusion.

Great Place to Work for women logo“This award is further proof that our people-first culture, centered on promoting the wellbeing of our associates and creating opportunity for all, is the most sustainable way to lead a business,” said David A. Rodriguez, Executive Vice President and Global Chief Human Resources Officer. “When people feel they are on the path to better personal health and financial security, and are proud of their company’s inclusive workplace and citizenship, they become highly committed to its mission. They also are inspired to give back to their communities. It is the ultimate sign of engagement and signals a successful company.”

Across the globe at Marriott, women comprise nearly 60 percent of management and hold many powerful jobs, such as president of a major operating division and global chief marketing and commercial officer. At least nine women lead divisions worth more than $100 million annually. In addition, four of Marriott’s eleven board members are women.

Marriott’s emphasis on talent development, diversity and inclusion and wellbeing has landed the company on many best places to work lists, including `LATINA Style 50 Best Companies, National Association of Female Executives Top 10 Companies, FORTUNE100 Best Companies to Work For and DiversityInc Top 50 Companies. Marriott has also consistently received global recognition as one of the world’s best employers by organizations such as Fortune magazine, Great Place to Work® Institute and Aon.

About Marriott International, Inc. (NASDAQ: MAR) is a global leading lodging company based in Bethesda, Maryland, USA, with more than 4,300 properties in 81 countries and territories.  Marriott International reported revenues of nearly $14 billion in fiscal year 2014. The company operates and franchises hotels and licenses vacation ownership resorts under 19 brands. For more information or reservations, please visit our website at www.marriott.com, and for the latest company news, visit www.marriottnewscenter.com.  

About The Best Workplaces for Women 2015
The 100 Best Workplaces for Women is a “best of the best” ranking. The winners come from a universe of approximately 650 companies with published Great Place to Work® Reviews, meaning they are serious about creating a great workplace and comfortable with transparency. 

To create this list, Great Place to Work® surveyed 135,689 women at 637 companies, who answered a detailed questionnaire considering everything from the fairness of their company’s promotions, to who has access to information and leadership, the level of support for employees’ personal lives, and the degree of inclusiveness and connection they feel with colleagues. Women answered 58 questions in total, including an overall assessment of whether the company is a great place to work.

These survey results have a high degree of reliability in accurately reflecting employees’ experiences: In statistical terms, women’s survey results all meet a 95 percent confidence level and a margin of error of 6.5 percent or less.

The survey results are the biggest reason companies appear on this ranking, since two-thirds of each company’s score is based on women’s reports. The remaining third takes into account how well-represented women and minorities are within the workforce overall and in management and executive positions. We also gave higher scores to companies who achieved the highest level of parity between men and women in their organization – meaning, companies where not only the most women reported the company performed well on an index of fairness-related questions, but also those where just as many women had that experience as men.

About Great Place to Work® Reviews
While companies look to recruit and hire the right candidate, job seekers are equally interested in finding the right position at the right company. That’s why Great Place to Work® uses data and insights to write Reviews that offer a true picture of the workplace and elevate the hiring experience. Companies with published Great Place to Work® Reviews are serious about creating great workplaces, comfortable with transparency, and interested in sharing the unique aspects of their workplaces treasured by employees.

Contact: Angela Wiggins at angela.wiggins@marriott.com and 301.380.7277

09/25/2015

The Ritz-Carlton Ranks #1 in New Luxury Branding Study of Consumers

The Ritz-Carlton, OrlandoTop Score and Consistency Reflected in Independent Analysis of 2.25 Million Consumer-Generated Reviews.

Chevy Chase, Md., September 25, 2015 – A new study of luxury hotel brands was released yesterday by Luxury Branding, a highly reputed London-based consultancy, naming The Ritz-Carlton Hotel Company, L.L.C. as the world’s most popular luxury hotel brand.  The independent analysis of 2.25 million on-line consumer-generated reviews on TripAdvisor, ranked global luxury hotel brands for both consumer sentiment and consistency across the hotel portfolios. “We are honored to receive this distinction atop an elite group of companies that focus on customer service excellence” said Herve Humler, President and Chief Operations Officer, The Ritz-Carlton. “We are a customer-centric organization which has been built on the feedback our guests afford us. We appreciate the external recognition of our efforts and the continued support of The Ritz-Carlton from global travelers.”

“The pole position for The Ritz-Carlton is testament to a truly remarkable level of consistency and proof positive of a deeply entrenched commitment to delighting guests wherever they operate. In the opinion of the paying guest, The Ritz-Carlton is without doubt the gold standard,” said Piers Schmidt, Founder, Luxury Branding. “This resounding win and by a sizeable margin, which is all the more significant because the jewel in Marriott International's crown is one of the largest luxury operators in this study,” he continued.   To download the study visit Luxury Branding.

This recognition comes just two months after The Ritz-Carlton was named the top luxury brand for guest satisfaction in the J. D. Power 2015 North America Hotel Guest Satisfaction Index Study. The hotel company topped its own highest rating from 2013 by an additional 11 points, bringing total points in 2015 to 892 out of a possible 1000. The Ritz-Carlton has achieved this recognition consistently for the past 7 out of 9 years, and currently has the highest ranking achieved to date by any luxury brand.

About The Ritz-Carlton Hotel Company, LLC 
The Ritz-Carlton Hotel Company, L.L.C., of Chevy Chase, Md., currently operates 90 hotels in the Americas, Europe, Asia, the Middle East, Africa, and the Caribbean.  More than 40 hotel and residential projects are under development around the globe. For more information or reservations, visit the company web site at www.ritzcarlton.com, and for the latest company updates, visit news.ritzcarlton.com.  The Ritz-Carlton Hotel Company, L.L.C. is a wholly-owned subsidiary of Marriott International, Inc. (NASDAQ:MAR).

Contact:
Steven Holt 
Regional Director, Public Relations, Americas          
+1-415-312-8264  
steven.holt@ritzcarlton.com                          

08/27/2015

Virtuoso® Honors The Ritz-Carlton, Kyoto With A 2015 ‘Best Of The Best’ Hotel Award

The-Ritz-Carlton-Kyoto-2The Ritz-Carlton, Kyoto Recognized for Excellence Best Achievement in Design

Chevy Chase, Md., August 27, 2015 – International luxury travel network Virtuoso® recently announced the winners of its prestigious 2015 Best of the Best hotel awards at its 27th annual Virtuoso Travel Week conference, where The Ritz-Carlton, Kyoto was recognized for the Best Achievement in Design. Drawing from some of the most well-known names in the industry, the Best of the Best awards recognize the industry’s top properties and hoteliers. The awards were presented before an audience of more than 1,500 attendees during the Hotels & Resorts Dinner at Bellagio Resort & Casino in Las Vegas.

 With an impressive portfolio of nearly 1,100 hotels, resorts, villas and private island retreats in more than 100 countries, Virtuoso Hotels & Resorts is the industry’s most influential program of its kind. Founded in 1992, the program broke new ground in luxury travel, and today offers more five-star properties than any other.

“Virtuoso has been hand-selecting the world’s finest properties for its famed Hotels & Resorts program for more than two decades, so deciding which ones represent the Best of the Best is challenging each year,” said Albert Herrera, senior vice president, Global Product Partnerships for Virtuoso. “The Best of the Best winners exemplify the highest standard of hospitality excellence in their given category and it’s a pleasure to celebrate The Ritz-Carlton, Kyoto for the Best Achievement in Design.”

Virtuoso’s travel advisors voted to determine the Best of the Best winners for each category from a slate of nominees in 10 categories. Those ranged from best achievement in design and best family program, to sustainable tourism leadership and hotel and hotelier of the year. The nominees, announced in June of this year, were also initially suggested by Virtuoso’s expert advisors. The field was narrowed to the final nominees with research from the editors of VIRTUOSO LIFE, the network’s multi-award-winning magazine. As a Best of the Best award recipient, The Ritz-Carlton, Kyoto will be featured in VIRTUOSO LIFE’s September/October 2015 issue.

About The Ritz-Carlton Hotel Company, LLC
The Ritz-Carlton Hotel Company, L.L.C., of Chevy Chase, Md., currently operates 90 hotels in the Americas, Europe, Asia, the Middle East, Africa, and the Caribbean.  More than 30 hotel and residential projects are under development around the globe. For more information or reservations, visit the company web site at www.ritzcarlton.com, and for the latest company updates, visit news.ritzcarlton.com.  The Ritz-Carlton Hotel Company, L.L.C. is a wholly-owned subsidiary of Marriott International, Inc. (NASDAQ:MAR).

Contact:
Allison Sitch                                                                       
Allison.sitch@ritzcarlton.com
Vice President, Global Public Relations             
+ 1 301 5474784 

08/03/2015

Marriott Transforms Mobile App Development

CIO Magazine Honors Marriott with 2015 CIO 100 Award

Cio100_honoree_2015Bethesda, Md., August 3, 2015 – International Data Group’s (IDG) CIO magazine has announced that Marriott International, Inc. (NASDAQ:MAR) is a recipient of the 2015 CIO 100 Award. The 28th annual award program recognizes organizations around the world that exemplify the highest level of operational and strategic excellence in information technology.

Marriott is being honored for its Application Programming Interface (API) Platform, a new, centralized way in which the company collects and distributes data, and delivers its applications. Launched in 2014, the Platform provides a core application infrastructure, application development tools, and an evolving catalog of APIs, which enable Marriott to make strategic, efficient, and cost-effective business decisions. The Platform has also reduced mobile release delivery times from four-to-six months to four-to-six weeks. Most importantly, through the Platform, Marriott is able to execute game-changing mobile releases that provide a seamless, technology-driven guest experience.

Leveraging the API platform, Marriott was able to release an application enabling Marriott Rewards members to check-in and checkout, receive room ready alerts, review their reservations, and receive directions to the hotel on their Apple Watch. Marriott also just introduced Mobile Requests, which enables guests to request services and amenities from their mobile devices before, during and after their stays at select Marriott Hotels. Further, Marriott has recorded more than 2.7 million mobile check-ins to date, an industry first and testament to the company’s commitment to pushing the innovation envelope.

“Marriott continues to transform its mobile and digital technology to seamlessly serve and connect with guests throughout their travel journey,” said Bruce Hoffmeister, global chief information officer, Marriott International. “The API Platform has truly revolutionized how we approach mobile applications, how we deliver data, and how we can best deliver consistent and relevant experiences for our guests. We are honored that our efforts have been recognized by CIO magazine.”

"For 28 years now, the CIO 100 Awards have honored the innovative use of technology to deliver genuine business value," said Maryfran Johnson, editor in chief, CIO magazine & events. "Our 2015 winners are an outstanding example of the transformative power of IT to drive everything from revenue growth to competitive advantage." 

About the CIO 100

The recipients of this year's CIO 100 Award were selected through a three-step process. First, companies filled out an online application form detailing their innovative IT and business initiatives. Next, a team of external judges (many of them former CIOs) reviewed the applications in depth, looking for leading-edge IT practices and measurable results. Finally, CIO editors reviewed the judges' recommendations and selected the final 100.

Complete coverage of the 2015 CIO 100 Awards are available online at CIO.com and in the August issue of CIO magazine.

About Marriott International, Inc.  Visit Marriott International, Inc. (NASDAQ: MAR) for company information. To make reservations, please visit our website at www.marriott.com, and for the latest company news, visit www.marriottnewscenter.com.

 

Contact:  Emily Amesquita at Emily.Amesquita@marriott.com

07/30/2015

Marriott Named to 2015 Customer Service Hall of Fame by 24/7 Wall Street

BellhopBethesda, MD, July 30, 2015 – 24/7 Wall Street, a financial news and opinion company, has selected Marriott International, Inc. (NASDAQ:MAR) for its “2015 Customer Service Hall of Fame” for the company’s strong core value of “putting people first” and focus on employee satisfaction, which it says  leads to exceptional customer service.

24/7 Wall Street commissioned Zogby Analytics to conduct an online national survey in which more than 1,500 randomly chosen respondents rated customer service at 151 of America’s best-known companies in 15 industries. Ten companies were listed in the 24/7 Wall Street’s Customer Service Hall of Fame.  

Marriott was named fourth this year with 39.9% of respondents rating customer service as excellent.  Marriott’s commitment to delivering memorable experiences and excellent service are at the heart of our company. Check out more great stories of excellence at Heart of the House.         

Marriott International, Inc. (NASDAQ: MAR) is a leading global lodging company based in Bethesda, Maryland, USA, with more than 4,300 properties in 81 countries and territories. Marriott International reported revenues of nearly $14 billion in fiscal year 2014. The company operates and franchises hotels and licenses vacation ownership resorts under 19 brands. For more information or reservations, please visit our website at www.marriott.com, and for the latest company news, visit www.marriottnewscenter.com.

Contact: Angela Wiggins at angela.wiggins@marriott.com