Marriott News Center

191 posts categorized "awards"


Forbes Lists Marriott as Most Innovative Hotel Company

Innovation-lab-at-Marriott-International-headquartersLodging Leader Ranks #18 on World’s Most Innovative Companies List.

Marriott International, Inc. (NASDAQ: MAR) was recently named to the Forbes World’s Most Innovative Companies List, ranking as the highest hotel company and #18 overall.   The World's Most Innovative Companies is the definitive ranking of the 100 firms investors think are most likely to generate big, new growth ideas. Long known as an industry leader, Marriott was recognized for its ground-breaking Innovation Lab, mobile check-in and out, and its new Greatroom Lobby featured in its Marriott Hotels brand.

 “We are honored to be among the world’s most innovative companies,” said Stephanie Linnartz, Marriott International’s executive vice president and chief marketing and commercial officer.  “We are designing hotels for a new generation that is used to working, staying and playing how and where they want.  Our Innovation Lab is helping us to create solutions that elevate, innovate and evolve our guest experience. ”

Marriott announced the opening of its 10,000 square foot Innovation Lab located beneath the company’s headquarters in Bethesda, Maryland last year. The Innovation Lab offers rapid prototyping with instant feedback capabilities, bird’s eye views from Internet-enabled cameras, and multiple avenues for customer participation.  Located two stories below headquarters, the lab -- also dubbed “The Underground” -- is dedicated to promoting innovation and collaboration. Like a blank canvas, the floor-to-ceiling white space offers a clean slate for anyone – whether architect, designer, employee or customer – to manipulate and make his mark. This space showcases the brand’s commitment to the next generation of travelers, who seamlessly blend work and play, with a focus on changing style, technology and service. 

The lodging leader also recently announced its expanded mobile check-in and checkout globally.  Eleven additional brands – The Ritz-Carlton, JW Marriott Hotels & Resorts, Renaissance Hotels, Autograph Collection, AC Hotels, Courtyard, SpringHill Suites, Fairfield Inn & Suites, Residence Inn, TownePlace Suites and Marriott Executive Apartments – are joining the nearly 500 properties of the company’s flagship Marriott Hotels brand in providing mobile check-in and checkout to guests. With these latest additions, these services are immediately available at 1,200 properties worldwide, and will be live at more than 4,000 hotels worldwide by year-end.   With the Marriott Mobile app, check-in and checkout is simpler. Marriott Rewards members receive a push notification on their Apple iPhones or Android devices after 4 pm on the day before their arrival alerting them they can check-in. Then they receive an automatic notification when their room is ready. Communicating in advance means the hotel is prepared for their arrival. Because payment information is stored within members profiles, guests simply walk up to the expedited mobile check-in desk where their pre-programmed key card will be waiting for them.

Forbes used a method that relies on investors’ ability to identify firms they expect to be innovative now and in the future.  Companies on the list were also ranked by their innovation premium:  the difference between their market capitalization and net present value of cash flows from existing businesses.  Read more about the selection process and see the full list of World’s Most Innovative Companies.

Marriott International, Inc. (NASDAQ: MAR) is a leading lodging company based in Bethesda, Maryland, USA, with more than 4,000 properties in 78 countries and territories and reported revenues of nearly $13 billion in fiscal year 2013.  The company operates and franchises hotels and licenses vacation ownership resorts under 18 brands. Marriott has been consistently recognized as a top employer and for its superior business ethics. The company also manages the award-winning guest loyalty program, Marriott Rewards® and The Ritz-Carlton Rewards® program, which together surpass 45 million members. For more information or reservations, please visit our website at, and for the latest company news, visit 

Connect with 


Marriott Earns Top Ranking in U.S. News & World Report's 2014-2015 Best Hotel Rewards Programs

Mrewards_boxBethesda, Md. - August 6,2014- Marriott Rewards – Marriott International’s award-winning loyalty program – has been named the top hotel loyalty program in U.S. News and World Report’s 2014-2015 Best Rewards Programs for a second consecutive year. The recognition comes on the heels of the annual Freddie Awards, which named Marriott Rewards the Program of the Year for the seventh year in a row.

Marriott Rewards is ranked first in the Best Hotel Rewards Programs category recognized by U.S. News & World Report. Top contenders were selected based on factors such as added benefits, ease of earning and redeeming travel awards, and geographic coverage. Marriott Rewards was among 17 prominent loyalty programs being evaluated for the award and has been awarded a Best Travel Rewards Program badge.

“We are truly proud of the success of the Marriott Rewards program and excited about this recognition from U.S. News & World Report” said Rich Toohey, Vice President, Marriott Rewards. “We are always enhancing and improving the program for our members and will continue to do so in the future to ensure we evolve with our loyalists who are more mobile and social. Whether it be rewarding social sharing or increasing mobile offerings, we believe the rewards experience should be easy and accessible.”

Marriott Rewards is leading innovation for hotel loyalty programs through the launch of FlashPerks, LocalPerks and PlusPoints. The three platforms engage Marriott Rewards members with additional benefits and immediate ways to earn and spend points. FlashPerks gives members the option to redeem points or use cash for limited-time exclusive deals and experience. Through LocalPerks, Marriott Rewards is the first major hotel loyalty program to offer geo-targeted mobile offers for on-property deals. PlusPoints enables members to earn Rewards points instantly through everyday social behaviors, such as tweets, retweets, check in on Facebook and Instagram posts with the hashtag #MRPoints.

More about Marriott Rewards
Marriott Rewards is Marriott International’s award-winning loyalty program spanning 14 brands and 3,800 properties worldwide. It is redefining the future of hotel loyalty programs by offering members more frequent, easily accessible opportunities to earn and redeem points with the PlusPoints, FlashPerks and LocalPerks programs. Marriott Rewards is free to join and has no blackout dates and members can earn and redeem points at nearly 3,800 Marriott International hotels around the world and at Marriott Rewards exclusive luxury partner The Ritz-Carlton®. Members can also redeem points for frequent flyer miles, cruises, car rentals, merchandise and more. By making rewards accessible with a modern, easy approach, Marriott Rewards continues to be a leader in the industry. Marriott Rewards has won the Freddie Award for “Best Hotel Rewards Program in the Americas” seven years in a row and the 2011 and 2010 Frequent Travel Award for “Best Hotel Rewards Program.” It ranked highest in overall customer satisfaction in JD Power inaugural Hotel Loyalty/Rewards Program Satisfaction ReportSM issued earlier this year. In addition, the program has been named best hotel rewards program by the readers of U.S. News & World Report,, Business Traveler, Global Traveler, Executive Travel and BusinessWeek magazines. To enroll and for more information about Marriott Rewards, please visit or call 1-800-450-4442.

About Marriott International
Marriott International, Inc. (NASDAQ: MAR) is a leading lodging company based in Bethesda, Maryland, USA, with more than 4,000 properties in 78 countries and territories and reported revenues of nearly $13 billion in fiscal year 2013. The company operates and franchises hotels and licenses vacation ownership resorts under 18 brands. For more information or reservations, please visit our web site at, and for the latest company news, visit
                                                                     # # #

Connect with Jenna Newmark at 


Marriott is All Inclusive

Lodging Leader Recognized for Diversity Success

Marriott International is in the spotlight for its diversity and inclusion success. 

Norm Jenkins NABHOOD 2014During the recent National Association of Black Hotel Owners, Operators and Developers (NABHOOD) Conference the Marriott Marquis Washington, DC was awarded the “Deal of the Year” Award.  Norman K. Jenkins (pictured, holding award, second from the right, Founder and Chief Executive Officer of Capstone Development and a Marriott Marquis Washington, DC owner accepted the award.   Julius Robinson NABHOOD 2014Julius W. Robinson (pictured, holding award, center right) - Vice President,  Franchising and Operations – Fairfield Inn & Suites was recognized with the Hank Thomas Freedom Rider Award.  The Hank Thomas Freedom Award is given to an individual who demonstrates commitment to helping to advance diversity in hotel ownership.  

Darryl Franklin, Vice President and Senior Counsel at Marriott International was named to the Lawyers of Color’s Second Annual Hot List, which recognizes early to mid-career attorneys excelling in the legal profession.  Established in 2008, Lawyers of Color Inc. is the media and research company focusing on lawyers of color and aims to promote the causes and contributions of minority attorneys.

This year, Marriott International is celebrating 25 years of its formal diversity and inclusion program and 15 years of its Women’s Leadership Development Initiative.  Visit for more information on the company’s diversity and inclusion efforts.

Connect with




Marriott International Ranked Top Hotel Company on the FORTUNE 500®

Marriott-International-logoMarriott International (NASDAQ: MAR) has been named to the FORTUNE 500, ranking 219 overall, up from 2013’s ranking of 230, and ranking as the top hotel company in the hotels, casinos and resorts category.  Marriott is also the highest ranked company on the list with its headquarters in the Washington, DC-area.  

FORTUNE magazine’s annual selection of the nation's largest companies, ranked by revenue, includes a survey of companies that are incorporated in the U.S. and operate in the U.S. and file financial statements with a government agency.

Marriott is also included on this year’s FORTUNE “The Best Places to Work” list and the magazine’s The World’s Most Admired List, which measures a company’s corporate reputation. 

The company recently made headlines announcing Atlantis, Paradise Island in the Bahamas joining its Autograph Collection and in April when it became the largest hotel company in Africa after completing the acquisition of the Protea Hospitality Group.  Marriott has more than 4,000 properties and more than 690,000 rooms in 78 countries and territories around the world.  And, as of the end of quarter one, the company had more than 200,000 rooms in its global development pipeline, a 35 percent increase from a year ago.  

For more information or reservations, please visit our website at, and for the latest company news, visit

Connect with


Cancun Marriott Resorts Top Celebrated Living “Platinum Hotels” List

Sister properties voted by readers as top two best hotels in their region.

Jwcm_exteriorThe JW Marriott Cancun Resort & Spa and CasaMagna Marriott Cancun Resort topped Celebrated Living’s Platinum List of “Best of Hotels in Mexico, Central America and South America,” earning the number one and number two spots on the list, respectively.

This is the second year in a row that readers vote the JW Marriott Cancun Resort & Spa as the number one hotel in the region, and the property’s fifth consecutive year ranking among the top five. The CasaMagna Marriott Cancun Resort climbed two spots, voted by readers as the number two resort in region in its fourth consecutive year on the list.

Celebrated Living is American Airlines’ luxury in-flight magazine distributed quarterly in first and business class cabins and in airport Admirals Club lounges worldwide. Each year, the publication asks readers to vote for their favorite hotels, spas, golf courses and cruise lines, based on their first-hand experience, weighing votes on quality of service and amenities.

“We are humbled and honored and grateful to the readers for their votes,” said Christopher Calabrese, Vice President and General Manager of JW Marriott Cancun Resort & Spa and CasaMagna Marriott Cancun Resort. “This distinction is especially important to us because it is a direct result of readers choice, and therefore reflects the level of service the Cancun Marriott family is committed to providing all of our guests.”

Platinum List rankings are categorized by region; the 2014 issue made its debut onboard aircrafts and in airport lounges earlier this summer. 

About CasaMagna Marriott Cancun Resort
Located in the heart of the Hotel Zone, the CasaMagna Marriott Cancun Resort is the perfect choice for weekend getaways, family vacations and group events. Spacious rooms with private balconies offer captivating views of the turquoise waters of the Caribbean or Nichupté Lagoon. A short bus ride to Cancun’s famed nightlife, shopping district and Convention Center ensures that there is something to do for everyone. Interconnected with JW Marriott Cancun Resort & Spa, the CasaMagna Marriott Cancun Resort’s flexible indoor and outdoor meeting spaces, lounges and restaurants will accommodate any event, theme or vacation guests might be planning. For more information or to book a reservation please visit or call 1.800.223.6388.

About JW Marriott Cancun Resort & Spa
The landmark JW Marriott Cancun Resort & Spa offers an unforgettable Cancun vacation. In the heart of the Hotel Zone, each of its 448 well-appointed rooms have private balconies with stunning views of Cancun’s white sand beaches and the Caribbean. For those who wish to indulge themselves, Club 91 accommodations combine the tranquility and sophistication of a private club with personalized and upgraded services. The property’s Mayan-inspired spa is rated one of the top spas in Mexico and offers massages, body wraps, manicures, pedicures and more. With three world-class restaurants, 20,000 square feet of flexible meeting space and the stunning beauty of the Caribbean, the JW Marriott Cancun Resort & Spa is an ideal choice for corporate retreats, events and holiday vacations. For more information or to book a reservation, please visit or call 1.800.223.6388.

About Marriott Hotels
With over 500 hotels and resorts in nearly 50 countries and territories around the world, Marriott Hotels is evolving travel through every aspect of the guest’s stay, enabling the next generation to Travel Brilliantly. Boldly transforming itself for mobile and global travelers who blend work and play, Marriott leads the industry with innovations, including the Greatroom Lobby, Future of Meetings and Mobile Guest Services that elevates style & design and technology. All Marriott hotels participate in the award winning Marriott Rewards frequent travel program that allows members to earn hotel points or airline miles for every dollar spent during each stay. For more information, visit to join the ongoing Marriott conversation, like us on Facebook ( and follow us on Twitter (, @Marriott).

About JW Marriott Hotels & Resorts
JW Marriott is part of Marriott International’s luxury portfolio and consists of beautiful properties in gateway cities and distinctive resort locations around the world. These elegant hotels cater to today’s sophisticated, self-assured travelers, offering them the quiet luxury they seek in a warmly authentic, relaxed atmosphere lacking in pretense. JW Marriott properties artfully provide highly crafted, anticipatory experiences that are reflective of their locale so that their guests have the time to focus on what is most important to them. Currently, there are 64 JW Marriott hotels in 26 countries; by 2016 the portfolio is expected to encompass more than 92 properties over 36 countries. Visit us online,, @jwmarriott and

Visit Marriott International, Inc. (NASDAQ: MAR) for company information. For more information or reservations, please visit our web site at, and for the latest company news, visit

Media Contact:
Luisana Suegart
Diamond Public Relations


Marriott Resorts in Mexico Say ‘Bienvenido’ to All Guests

OutNowThree Hotels Certified for LGBT Guest Services.

Puerto Vallarta, Jalisco, Mexico – July 8, 2014 – Marriott International, Inc. (NASDAQ: MAR) proudly participated in the 4th International LGBT Business Expo, Vallarta-Nayarit 2014 to Latin America. This three-day event was held at the Marriott CasaMagna Puerto Vallarta to engage leading travel and hospitality companies that are dedicated to welcoming lesbian, gay, bisexual and transgender guests, friends and families throughout the Americas.

Mr. Apoorva Gandhi (pictured above first from left), vice president of multi-cultural affairs for Marriott International, was also a speaker at the conference.  “I am excited to be part of this important team working to position Marriott as a global diversity and inclusion leader. Diversity is the one thing that we all have in common and I am proud to show how we at Marriott celebrate it everyday,” he stated.

Mr. Gandhi’s presentation highlighted many of the ways Marriott properties excel in cultural competency, as well as celebrating LGBT individuals, couples and families.

Marriott also received the designation as ‘Out Now’ certified for the CasaMagna Marriott Puerto Vallarta. OutNow global certification means 100% of the more than 430 employees working in the hotel have been trained to understand and provide the best customer service to their LGBT guests.  JW Marriott Cancun Resort and CasaMagna Marriott Cancun Resort also received certifications.

OutNow is a lesbian and gay marketing specialist organization.  Out Now's unique expertise, experience and approach to LGBT marketing is acknowledged and supported by marketing professionals - and clients - worldwide.

Connect with




National Business Group on Health Honors Marriott International with Best Employers for Healthy Lifestyles® Award

Marriott 5KBethesda, Md., June 30, 2014 - Marriott International, Inc. (NASDAQ: MAR) announced today that for the first time it has received the Best Employers for Healthy Lifestyles®award from the National Business Group on Health. Marriott is one of only two hospitality companies recognized this year; a total of 63 U.S. employers received the award.


“The health and wellbeing of our associates are top priorities and we are committed to providing the appropriate tools to help them adopt a healthy lifestyle,” said Jill Berger, vice president of health and welfare at Marriott International. “This award is a testament to not only our hard work establishing a sustainable wellness culture at Marriott, but also our passion to make choosing health every day both easy and fun.”


Marriott International created its TakeCare program in 2010 to empower employees to take personal responsibility for managing their health. From worksite wellness challenges and monthly webinars, to free health coaches, assessments, maternity support and a smoking cessation program, TakeCare is helping its associates both improve and maintain their health. Furthermore, the company is piloting a new certification program to recognize its hotels that are going above and beyond to create a healthy work environment for associates. 


Brian Marcotte, President and CEO of the National Business Group on Health, commented:  “We are very pleased to honor Marriott International for its dedication to providing programs that encourage wellness and healthy lifestyles for their employees and families. Marriott is among an elite group of organizations that are leading the way to promote healthy workplaces and lifestyles. Marriott and its management team should be proud of their efforts and we congratulate them on receiving this award.”


Winners of the Best Employers for Healthy Lifestyles awards were honored in one of two categories: Platinum, for exemplary workplace well-being programs, cultures and results; or Gold, for creating cultural and environmental changes that support employees in their lifestyle and behavior changes. Marriott International was recognized in the Gold category. 


Visit Marriott International, Inc. (NASDAQ: MAR) for company information. For more information or reservations, please visit our web site at, and for the latest company news, visit


About the National Business Group on Health

The National Business Group on Health is the nation's only non-profit, membership organization of large employers devoted exclusively to finding innovative and forward-thinking solutions to their most important health care and related benefits issues and to being the voice for large employers on national health care issues. The Business Group, whose 392 members include 69 of the Fortune 100, identifies, develops and shares best practices in health benefits, disability, health and productivity, related paid time off and work/life balance issues. Business Group members provide health coverage for more than 55 million U.S. workers, retirees and their families. For more information, visit

Connect with 


SpringHill Suites Wins "Gold" for Transforming Airport Experiences

DFW Security ZoneBethesda, Md. – May 22, 2014 – SpringHill Suites by Marriott took home the gold award for its Airport Security Comfort Zones in the Best Single-Market Event category at Event Marketer Magazine’s Ex Awards ceremony. The Ex Awards is the world’s largest recognition program for event marketing programs and recognizes the most innovative campaigns of the year. The winners were selected from more than 850 entries across 26 industries.

SpringHill Suites was recognized for its branded experiences within the security zones of the Dallas Fort Worth and Charlotte Douglas International Airports.  The brand transformed the checkpoints into welcoming and aesthetically appealing spaces designed to offer travelers a new level of comfort inside a security checkpoint.  The design featured comfortable furniture, stylish décor, soothing wall art, vibrant lighting and relaxing ambient music.  

“SpringHill Suites is thrilled to have received a gold award for our security zone branded experiences,” said Craig Fowler, senior director, SpringHill Suites brand marketing. “The positive response from travelers has been very satisfying and we are excited to expand the marketing program into new airports this year.”

Due to the success at Dallas Fort Worth and Charlotte Douglas International Airports, SpringHill Suites will be launching additional comfort zones at major airports this spring. For more information.

SpringHill Suites is designed for both the business and leisure traveler, offering modern amenities and stylish spaces at more than 300 locations in the U.S. and Canada. Amenities include sleek, modernly appointed lobbies with free Wi-Fi; suites with dedicated work spaces, free Wi-Fi and ergonomic chairs; kitchenettes with microwaves, mini-fridges and coffee service; and pool, spa and fitness centers with free weights and cardio equipment. At the cutting edge of consumer engagement, SpringHill Suites is the winner of a 2013 Platinum Adrian Award for Digital Marketing and a 2014 Gold Ex Award. SpringHill Suites participates in the award-winning Marriott Rewards® frequent travel program that allows members to earn hotel points or airline miles for every dollar spent during each stay. For more information or reservations, call the SpringHill Suites toll-free number at 888-287-9400, visit, become a fan at or follow the brand at

Visit Marriott International, Inc. (NASDAQ: MAR) for company information. For more information or reservations, please visit our website at, and for the latest company news, visit

Connect with


And the "Freddie" Goes to...Marriott Rewards

8 Million Travelers Rank Marriott Rewards as The Top Hotel Loyalty Program – 7th Year in a Row.

Freddie awardWhen it comes to taking care of your most loyal customers, Marriott Rewards continues to raise the bar and outperform the competition. The global loyalty program is the all-time leading recipient of Freddie Awards and was just named 2014 Hotel Program of the Year for the seventh year in a row. 

In addition to Best Hotel Loyalty Program-Americas, Marriott Rewards also won:  Best Promotion – Americas; Best Redemption Ability – Americas; and Best Customer Service – Americas. The Freddie Awards globally recognizes excellence in frequent traveler programs and this year nearly eight million travelers from 195 countries and territories voted online to pick the winner. 

From the very beginning, Marriott Rewards has been focused on developing long-term relationships with its members, making sure that their loyalty is rewarded with every stay. With more than 3,800 and 14 unique brands, Marriott Rewards has something for everyone and the Freddies are one of the highest compliments received from the membership each year. 
Marriott Rewards has also been named top hotel loyalty program in customer satisfaction by J.D. Power, and best hotel loyalty program by the readers of US News & World Report,, Global Traveler, Executive Travel and BusinessWeek magazines. In 2013, Hotel Magazine awarded Marriott Rewards the 2013 Golden Horse Award for the “Most Popular Membership Program in China”. 

Marriott Rewards is free to join and has no blackout dates*. Members can earn and redeem points at 14 distinct hotel brands with more than 3,800 hotels in 70 countries and territories, including Marriott Rewards luxury partner The Ritz-Carlton. Members can also redeem points for frequent flyer miles, cruises, car rentals, merchandise and more. 

For information about Marriott Rewards, guests can call 1-800-450-4442 or log onto

*Hotels may limit the number of standard rooms available for redemption on a limited number of days.  All Marriott Rewards program terms and conditions apply.

Visit Marriott International, Inc. (NASDAQ: MAR) for company information. For more information or reservations, please visit our web site at, and for the latest company news, visit

Connect with



DiversityInc Ranks Marriott In Top 20 Companies for Diversity & Inclusion

DiversityInc Top 50 CompaniesCompany Continues to Lead the Hospitality Industry. 

DiversityInc announced Marriott International as #16 during the 2014 DiversityInc Top 50 Companies for Diversity event making it the highest ranking hotel company on the list.  The company was also ranked #7 for its supplier diversity efforts.

The rankings are determined by an objective methodology that calculates factors such as Talent Pipeline, Equitable Talent Development (including commitments to mentorship and philanthropy), CEO/Leadership Commitment, and Supplier Diversity. The empirical data for the rankings is provided by a 300-question survey filled out by personnel at the participating companies.

“Our business is all about creating great experiences for people and providing opportunities to grow and achieve,” says David Rodriguez, Marriott’s Executive Vice President and Chief Human Resources officer.  “As a hospitality company, how we support our associates directly correlates to superior customer service for our guests around the world. That is the foundation of our ‘people-first’ company culture, and it continues to be our guidepost to business success.”

For more information about Marriott’s diversity and inclusion efforts, visit

Connect with