The Ritz-Carlton Hotels and Resorts
Brand Profile – Service perfected over a century, The Ritz-Carlton sets the gold standard in luxury hospitality worldwide. Its hotels and resorts tell their own unique stories in desirable destinations around the world. At each hotel, luxury comes with a distinctly local touch, whether a guest’s journey brings them to a bustling city center hotel or an exclusive, tucked-away resort. The Ritz-Carlton creates experiences so exceptional that they linger long after a guest departs. The Ritz-Carlton is a place where guests can return to whenever they like, simply by closing their eyes. The Ritz-Carlton features Michelin-starred, concept-driven restaurants inspired by their location and setting, Club Lounges with personalized concierge services and five daily food presentations, and introduced the first luxury guest loyalty program with The Ritz-Carlton Rewards. Global brand programs include the pioneering Ritz Kids and Ambassadors of the Environment offering in conjunction with Jean-Michel Cousteau’s Ocean Futures Society and Community Footprints, a dedication to corporate social responsibility, which includes being the first signatory to the UN’s Impact 2030.
Locations – More than 90 hotels and 40 residential properties in more than 30 countries and territories.
Brand Segment – Luxury
Reservations – www.ritzcarlton.com
Key Brand Executive(s) – Herve Humler, President and Chief Operating Officer, The Ritz-Carlton Hotel Company LLC & Lisa Holladay, Global Brand Leader
Simon Neggers – Simon.Neggers@marriottluxurybrands.com – 212-380-4029,
Erica Flint – Erica.Flint@marriottluxurybrands.com – 646-768-2712
Rose Gottwald – Rose.Gottwald@marriottluxurybrands.com – 212-459-7513