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143 posts categorized "Ritz-Carlton"

05/03/2013

The Ritz-Carlton Hotel Company Sets the Digital Bar for Social Media Engagement at Arabian Travel Market 2013

Ritz Carlton LogoCSMO bringing social media team members to drive awareness of the brand’s social presence.

Dubai, UAE – The Ritz-Carlton Hotel Company, LLC is leading the way in consumer engagement in the digital sphere at this year’s ATM, with a fully-integrated social media campaign that will offer visitors a unique interactive experience. The move is in line with The Ritz-Carlton commitment to deepen connections with existing and prospective guests in an environment in which they spend increasing amounts of time.

As part of the luxury hotel company’s social media outreach during the Middle East’s largest travel trade show, The Ritz-Carlton has members of their social media engagement team present on their stand at ATM.  Through the @RitzCarlton twitter handle, the team will provide live content and updates from the event. With a sizeable number of The Ritz-Carlton Twitter followers comprising of trade partners, customers and the media, it is a perfect platform to initiate and build brand conversation relevant to the fair.
 
The introduction of a dedicated ‘Tweet Bar’ on The Ritz-Carlton stand HC5240 located in the Arena Hall, will give the brand’s global Twitter following access to news from the event as it unfolds in Dubai, including highlights from exclusive talks and seminars. In addition, visitors checking in at ATM on Foursquare will receive tips on the best things to see and do in Dubai, as recommended by The Ritz-Carlton concierges from both hotels in the city. The Ritz-Carlton also uses Foursquare and The Ritz-Carlton Mobile App to tailor local content and provide engaging information relevant to their guests. This will be brought to life at ATM where a series of QR codes can be used to download property insights, including recipes from chefs and guided tours of hotels.

“Our social media interactions at Arabian Travel Market are a natural extension of our ‘Let Us Stay With You’ brand philosophy. We want to enrich the experience at the show for visitors, in addition to being a great luxury travel information resource for our Twitter followers by providing news as it is happening from the show,” said Chris Gabaldon, Chief Sales and Marketing Officer for The Ritz-Carlton Hotel Company. “Each of The Ritz-Carlton social media channels grow in importance to us year-over-year as our guests live more and more of their lives in the digital space. Use of Facebook alone already stands at 40% of time spent online in the UAE, 30% in Kuwait and 21% in Saudi Arabia making Facebook an increasingly important channel for us to converse with our Middle East guests.”

The Ritz-Carlton has a proven track record of using social networking platforms to build and enhance the brand and bring people together in the same physical space or event. It successfully used Twitter to underscore its central role at global events such as Toronto International Film Festival and IMEX America, whilst broadcasting and conversing about the brand’s messages on a large scale and also drawing foot traffic to physical spaces by engaging with other attendees.

The effectiveness of The Ritz-Carlton social media direction and content has led to significant year-on-year increases across all leading platforms, including Facebook which has jumped 118 percent to more than one million fans across  the company’s brand page and 48 hotel Facebook pages. In addition, the brand Facebook Page’s year-over-year growth in “People Talking About This” went up 746%.

“The Ritz-Carlton philosophy is built around the concept of providing unique experiences for our guests that will leave indelible memories they take away from every visit to one of our hotels.  With the continued growth and influence of social media – on both a local and global scale – we are seeing this amplified online more than ever before,” continued Gabaldon.

“It is therefore essential for us to remain relevant to the consumer and be strategic and sensitive about the ways in which we engage in the space. The Ritz-Carlton brand carries expectations of excellence, and I can proudly say that while each of our social channels perform in different ways, they all convey a truth and authenticity that can only be conveyed by us. We reap great benefit from being a part of the online conversation and learn much by paying attention to guest feedback. The next part of our continued strategy focuses on developing additional global social media assets and online engagement channels to reach a broader audience of geographies and demographics, incorporate more video, and play host to user generated content for our guests who wish to share their Ritz-Carlton experiences in the digital space.”

To follow news from The Ritz-Carlton stand during Arabian Travel Market, follow the tweets from @RitzCarlton or the hashtag #ATMDubai.

About The Ritz-Carlton Hotel Company, L.L.C.
The Ritz-Carlton Hotel Company, L.L.C. of Chevy Chase, Md., currently operates 82 hotels in the Americas, Europe, Asia, the Middle East, Africa, and the Caribbean. More than 30 hotel and residential projects are under development around the globe. The Ritz-Carlton is the only service company to have twice earned the prestigious Malcolm Baldrige National Quality Award which recognizes outstanding customer service. For more information, or reservations, contact a travel professional, call toll free in the U.S. 1-800-241-3333, or visit the company website at www.ritzcarlton.com. The Ritz-Carlton Hotel Company, L.L.C. is a wholly owned subsidiary of Marriott International, Inc. (NYSE: MAR)

Connect with sarah.walkerkerr@ritzcarlton.com

04/26/2013

Inspiring Change with Succeed Through Service

Ritz-Carlton - Global Youth Service DayEngaging students around the world in Global Youth Service Day on April 26-28, 2013

Engage. Inspire. Contribute. These are the guiding principles behind Succeed Through Service, the global youth engagement program started by The Ritz-Carlton Hotel Company, L.L.C. as part of its Community Footprints social responsibility commitment.

All 82 hotels, as well as The Ritz-Carlton residences and destination clubs, are engaged in Succeed Through Service and partnering with local schools and youth organizations, many of which work closely with children facing economic, social or personal challenges. Over the past four years The Ritz-Carlton has supported over 12,000 young students around the world. 

Many of the children who participate in Succeed Through Service don’t have access to positive role models and don’t feel connected to their communities. "We are committed to enhancing the lives, well-being and career prospects for young people in communities in which we operate and Succeed Through Service enables us to deliver on that promise.” says Hervé Humler, president and chief operations officer. “As the name suggests, Succeed Through Service is all about helping young people thrive and inspiring them to do their best.”

“Succeed Through Service focuses on giving young people a bright future through life-skills training, career exploration, and community and service-learning projects,” says Sue Stephenson, vice president, Community Footprints. “Global Youth Service Day in April of each year, provides an outstanding platform to mobilize our students worldwide to help address issues in their own community.”

Established in 1988 by YSA (Youth Service America), Global Youth Service Day is the largest service event in the world, and the only day of service dedicated to children and youth. It is celebrated in over 100 countries, with young people working together to address the world’s most critical issues and change their communities. In the lead up to Global Youth Service Day, students in The Ritz-Carlton Succeed Through Service program have been learning about the importance of contributing to their community and collaborating on team projects that impact such issues as child literacy, environmental conservation and hunger and homelessness. As the world celebrates Global Youth Service Day this week, the students’ Succeed Through Service projects will represent a global showcase of youthful achievement.

“For 25 years, Global Youth Service Day has shone a bright light on the unique perspective, compassion and creativity that young people bring to solving real problems in their communities.” says Steven Culbertson, President and CEO, YSA. “The magic about The Ritz-Carlton Succeed Through Service program is that it recognizes the remarkable power of children and youth to change the world. We are thrilled that Succeed Through Service is strongly linked to our Global Youth Service Day framework. YSA takes its hat off to The Ritz Carlton for inspiring young students to do their best!"

Click here to see a video about Succeed Through Service.

The Ritz-Carlton Hotel Company, L.L.C., of Chevy Chase, Md., currently operates 82 hotels in the Americas, Europe, Asia, the Middle East, Africa, and the Caribbean. More than 30 hotel and residential projects are under development around the globe. The Ritz-Carlton is the only service company to have twice earned the prestigious Malcolm Baldrige National Quality Award, an award that originated in 1987. Its purpose is to promote the awareness of quality excellence, recognize quality achievements of companies and publicize successful quality strategies. The Ritz-Carlton Hotel Company won the award in 1992 and 1999. For more information, or reservations, contact a travel professional, call toll free in the U.S. 1-800-241-3333, or visit the company web site at www.ritzcarlton.com. The Ritz-Carlton Hotel Company, L.L.C. is a wholly-owned subsidiary of Marriott International, Inc. (NYSE:MAR).

Connect with sue.stephenson@ritzcarlton.com

03/22/2013

The Ritz-Carlton Hotel Company, L.L.C. Supports Earth Hour Around The Globe – Saturday, March 23 8:30pm

The Ritz-Carlton and Earth HourOn Saturday, March 23rd at 8:30pm local time, The Ritz-Carlton hotels, resorts, clubs and residences around the world will proudly support Earth Hour by switching off non-essential lighting in key areas of the property. Founded by the World Wildlife Fund® (WWF), Earth Hour is the single largest, symbolic mass-participation event in the world, inspiring a global community of millions of people across 152 countries to switch off lights. Taking place annually, Earth Hour brings attention to sustainability issues on our planet and how each of us as individuals or organizations can make a difference. This year, The Ritz-Carlton properties will create unique experiences for their guests during Earth Hour, inviting them to join efforts to celebrate and protect the environment.

• At The Ritz-Carlton, Laguna Niguel Eco-Adventure Center naturalists will guide guests in discovering the constellations that can be seen in the night sky.
• The Ritz-Carlton, Doha guests will be invited to participate in “candlelight yoga” to  celebrate Earth Hour.
• Guests at Hotel Arts, Barcelona will receive LED candles to take to their rooms and be invited to come down to Frank’s Bar, where they will be offered a complimentary glass of cava to enjoy Earth Hour in a dimmed-light setting.
• At The Ritz-Carlton, Seoul, hotel staff will celebrate Earth Hour by wearing the traditional “Hanbok” costume, and holding a Korean lantern to light the way for guests.
• While at The Ritz-Carlton, Riyadh the team have been busy preparing 6,000 paper bags with sand, to hold thousands of candles that will be displayed throughout the grand palace hotel in place of electric lighting.

We invite you to follow @RitzCarltonCSR on Twitter to experience the activities as they take place around the world.

“The Ritz-Carlton Hotel Company is committed to working towards a more sustainable future, by preserving natural resources and minimizing our impact on the environment,” comments Sue Stephenson, vice president, Community Footprints for The Ritz-Carlton Hotel Company.  “Earth Hour is an outstanding forum for us to exercise this commitment and help raise awareness for the importance of environmental responsibility around the globe.”

Participating in Earth Hour aligns with Community Footprints, The Ritz-Carlton Hotel Company’s social and environmental responsibility program, and its guiding principles to engage, contribute and inspire.  Environmental responsibility is a key pillar of the program, and the global strategy includes water and energy conservation and waste management initiatives, sourcing environmentally preferred products, and increasing organic and locally sourced dining and spa options.  For more information the global impact of Community Footprints, please visit www.ritzcarlton.com.

About The Ritz-Carlton Hotel Company, L.L.C.
The Ritz-Carlton Hotel Company, L.L.C. of Chevy Chase, Md., currently operates 82 hotels in the Americas, Europe, Asia, the Middle East, Africa, and the Caribbean. More than 30 hotel and residential projects are under development around the globe. The Ritz-Carlton is the only service company to have twice earned the prestigious Malcolm Baldrige National Quality Award which recognizes outstanding customer service. For more information, or reservations, contact a travel professional, call toll free in the U.S. 1-800-241-3333, or visit the company website at www.ritzcarlton.com. The Ritz-Carlton Hotel Company, L.L.C. is a wholly owned subsidiary of Marriott International, Inc. (NYSE: MAR)

About Community Footprints
Engage. Contribute. Inspire. These are the guiding principles of The Ritz-Carlton social and environmental responsibility program, Community Footprints. The Ritz-Carlton philosophy is that the global company should be aligned with the issues that are important to the communities where they operate, and strive to make a difference in three areas: Child Well-Being; Hunger and Poverty Relief; and Environmental Responsibility. Find out more at: www.communityfootprints.com and @RitzCarltonCSR on Twitter.

Connect with sue.stephenson@ritzcarlton.com

 

03/19/2013

Re-Mastering an Iconic Classic: The Ritz-Carlton, Naples Announces Multi-Million Dollar Refurbishment

Ritz Carlton NaplesResort poised to unveil a complete overhaul of all 450-guestrooms, suites, dining venues and more.

Naples, Fla. - The iconic five-diamond, five-star Ritz-Carlton, Naples is announcing an unprecedented summer 2013 refurbishment, the first of its kind in the resort’s 27-year history. This project will be one of the largest resort renovations within The Ritz-Carlton Hotel Company’s portfolio. Refurbishments will include a complete overhaul of all 450-guest rooms, suites and corridors, three dinning outlets, Artisans the “princess ballroom,” as well as various structural, mechanical and engineering upgrades throughout the property. 

During the expansive two-month project, set to commence on July 24, 2013, the resort will not be accepting any guests, a first in its history.  While the resort is being re-mastered its sister property, The Ritz-Carlton Golf Resort, located just 10 minutes down the  road, will be open and fully operational.  Guests staying at the Golf Resort will have beach access via the complimentary resort shuttle to Vanderbilt Beach, with full Ritz-Carlton beach services and amenities as well as beachfront dining at Gumbo Limbo restaurant.

“The decision to cease operations for the first time in the resort’s 27-year history is a true testament to our ongoing commitment to product and service excellence,” said Edward V. Staros, Vice President, Managing Director of The Ritz-Carlton Resorts of Naples and one of the original founders of The Ritz-Carlton brand.  “Our goal was to avoid any guest inconvenience during this timeframe. When we reopen our doors on October 1, we look forward to delivering on this commitment by continuing to provide a world renowned level of luxury coupled with all the modern amenities expected by today’s global traveler.”

Interior designers, Wimberly Interiors are responsible for the new guest rooms, which will resemble a luxurious, residential beach home. The effect will bring the beauty of Naples indoors, with warm blues, greens and greys inspired by the Gulf of Mexico and its surrounding landscape. The Ritz-Carlton sophistication will play into the design with clean lines and upscale fabrics that will appeal to both traditional and modern tastes.

On the culinary front, three of the resort’s restaurants will be fully re-mastered by New York-based design agency Blue Plate. The Sushi Bar, to be rebranded The Bar, will get an extended balcony, providing additional outdoor seating with Gulf of Mexico and sunset views.  The Bar interior will be divided to allow for cozier areas while also creating an open space ideal for small events and entertainment. The lounge menu will be revamped to include sushi, small bites and creative cocktails.

The Terrace will reopen as Terrazza, an Italian eatery serving three meals a day. A new glass atrium with fully retractable doors will provide a seaside café feel with indoor and outdoor seating. The popular breakfast buffet will remain, but Terrazza’s new menu and design will make it a hot spot where guests and local residents alike will enjoy a casual lunch or Italian dinner. 

The Grill steakhouse and specialty restaurant will continue as a classic establishment with new contemporary accents to the furnishings and décor.  Refreshing the fabrics and updating. The Grill’s mahogany touches on the walls and floors will remain. The restaurant’s selections of dry-aged beef, fresh seafood and collection of international wines will remain untouched.

The Ritz-Carlton Naples is a favorite wedding destination and as such the resort’s Artisans “princess ballroom” will be brightened with soft silvers, whites and light greys to resemble an elegant jewel box. Taking a cue from diamond wedding bands, new chandeliers will be added to the space and a restructuring to areas of the floor plan will help to expand the room while enhancing access to the resort’s numerous outdoor event venues.

This re-mastering coupled with the investments over the past ten years including a new lobby and lobby concept “Bites” as well as enhancements to other public spaces including 20,000 square feet of meeting space, demonstrates The Ritz-Carlton’s continued commitment to its guests and staff while ensuring that the resort’s reputation for world-class product and service excellence is enhanced. 

This iconic re-mastering will solidify the resort’s position as the social center of Naples, the destination that the resort helped to enhance when the hotel opened to much fanfare 27-years ago. The transformation will be unveiled on October 1, 2013, when the resort will welcome its first guests following the re-opening. 

About The Ritz-Carlton Hotel Company
The Ritz-Carlton Hotel Company, L.L.C. of Chevy Chase, Md., currently operates 82 hotels in the Americas, Europe, Asia, the Middle East, Africa, and the Caribbean. More than 30 hotel and residential projects are under development around the globe. The Ritz-Carlton is the only service company to have twice earned the prestigious Malcolm Baldrige National Quality Award which recognizes outstanding customer service. For more information, or reservations, contact a travel professional, call toll free in the U.S. 1-800-241-3333, or visit the company website at www.ritzcarlton.com. The Ritz-Carlton Hotel Company, L.L.C. is a wholly owned subsidiary of Marriott International, Inc. (NYSE: MAR)

About The Ritz-Carlton Resorts of Naples:
Located on the pristine white sands of Southwest Florida’s Gulf Coast, the AAA Five Diamond, Forbes Five Star Ritz-Carlton, Naples appeals to today’s sophisticated traveler with an array of pampering amenities. With 450 guest rooms and suites—all with stunning views of the Gulf of Mexico—the resort offers a variety of innovative dining experiences, a luxurious, 51,000-square-foot Ritz-Carlton Spa®, two heated pools, a high-tech entertainment lounge, an interactive environmental children’s program and a wide selection of beach activities and water sports. Consistently, readers of Travel + Leisure and Condé Nast Traveler magazines rank The Ritz-Carlton, Naples beach resort among the best in Florida, the U.S., and the world. Dec. 4, 2010, marked The Ritz-Carlton, Naples’ 25th anniversary.

The AAA Five Diamond, Forbes Four Star Ritz-Carlton Golf Resort, Naples is renowned for its exceptional personalized service, inventive cuisine and luxurious accommodations, with panoramic views of the adjacent Greg Norman-designed Tiburón Golf Club. The 295-room Mediterranean-style resort, ranked as one of the top hotels in the U.S. by U.S. New & World Report (2012), is home to a pair of 18-hole signature Greg Norman golf courses at Tiburón and is home to the annual PGA TOUR Franklin Templeton Shootout, hosted in December. The Tiburón Golf Course complex is complete with the with the PGA TOURAcademy, recognized as one of the top academies in the country and the TaylorMade Performance Lab which unites the golfer and fitter with advanced technology to create the ultimate club fitting experience.  January 4, 2012, marked the 10th anniversary of The Ritz-Carlton Golf Resort, Naples.

Connect with allison.sitch@ritzcarlton.com, kelly@ldpr.com or meghna@ldpr.com

03/12/2013

The Ritz-Carlton Abu Dhabi, Grand Canal Now Open

Ritz-Carlton Abu DhabiLegendary Ritz-Carlton Service Arrives in Emirates Capital.

ABU DHABI, UNITED ARAB EMIRATES – After much anticipation, The Ritz-Carlton Abu Dhabi, Grand Canal has opened its doors today. The 532-room luxury resort is the first Ritz-Carlton in Abu Dhabi and the ninth property in the Middle East for the luxury hotel operator.

Inspired by 15th to early 17th century Renaissance architecture and the urban planning of the city of Venice, The Ritz-Carlton Abu Dhabi, Grand Canal is located at the waterfront and consists of ten stately buildings arranged in a crescent formation. Overlooking the 1,600 square meter pool, the backdrop of the hotel is the majestic Sheikh Zayed Grand Mosque. The property features 447 luxurious guestrooms and suites, in addition to 85 private one- and two-bedroom villas. 

“We are delighted to open our  first hotel in the United Arab Emirates capital of Abu Dhabi, a city we have waited to be in until finding absolutely the right location,” stated Herve Humler President and Chief Operations Officer of The Ritz-Carlton Hotel Company, L.L.C.  “Warm Arabian hospitality combined with legendary Ritz-Carlton service will create many unique, once-in-a-lifetime experiences for visitors from around the world.”

Abu Dhabi, the largest of UAE’s seven emirates, was a fishing village known regionally for its pearl trade just 50 years ago.  Today, luxury and style are infused with traditional values of hospitality and culture, and make this dynamic city a draw for over 2 million visitors annually.  Made up of 200 small islands, Abu Dhabi’s stunning beaches, expansive desert and lush oases provide a venue for exhilarating adventure or tranquil retreat while the old souks and majestic Sheikh Zayed Grand Mosque – recently named one of the world’s top visitor attractions – offer an intimate look into Arabian culture.

Beautifully manicured lawns, unique water features, and private beaches over an expansive 57-acres give an immediate sense of well-being to guests upon arrivel at the Venetian-designed Ritz-Carlton. Leisure and business travellers alike will enjoy the refined elegance of the 85 one- and two-bedroom villas complete with spacious outdoor terraces, separate arrival palazzo and private butler service.  The Ritz-Carlton Club Level provides a dedicated concierge, private check-in, plus five food and beverage offerings throughout the day within an exclusive lounge boasting panoramic views of the property, canal and city skyline,

The 1,550 square meter Roma Ballroom is the epitome of elegance on a grand scale.  Able to accommodate up to 900 guests and divisable by three, the ballroom also provides an exclusive elevator directly from the private Bridal Suite into the venue.  Two expansive marble foyers with natural daylight, 14 additional meeting rooms, and a traditional majlis (literally meaning “a place of sitting” in Arabic) ensure The Ritz-Carlton is the perfect venue for all special celebrations and events. 

Renowned Ritz-Carlton chefs will please every palate in any of the ten hotel restaurants and bars including three signature restaurants created by award-winning Japanese designer Super Potato. Li Jiang, meaning “beautiful river” in Chinese, is a modern Southeast Asian restaurant with an open kitchen specializing in noodles and dim sum; Mijana, a contemporary Arabic restaurant, showcases the very best in traditional Lebanese and regional cooking; while The Forge, a signature steak house, serves specialty cuisine in a stylish setting paired with the world’s finest wines.  The all-day dining restaurant, Giornotte (blending the Italian words for “day” and “night”), has an indoor seating capacity of 358 and serves light Mediterranean fare.  Dolce, an Italian gelato and coffee café; Alba, the lobby lounge serving Afternoon Tea; Sorso, a traditional Ritz-Carlton lobby bar; Al Fresco, the pool restaurant; plus two pool bars round out the remaining food and beverage offerings at The Ritz-Carlton Abu Dhabi, Grand Canal.

A 1,600 square meter outdoor pool, one of the largest in UAE; a fully-equipped health club; and the Ritz Kids Club are just a few of the other leisure facilities available for guests to enjoy. 

Reservations are currently being accepted at The Ritz-Carlton Abu Dhabi, Grand Canal. Please call toll-free in the U.S. 1-800-241-3333, or click www.ritzcarlton.com/AbuDhabi for reservations or further information.

The Ritz-Carlton Hotel Company, L.L.C. of Chevy Chase, Md., currently operates 82 hotels in the Americas, Europe, Asia, the Middle East, Africa, and the Caribbean. More than 30 hotel and residential projects are under development around the globe. The Ritz-Carlton is the only service company to have twice earned the prestigious Malcolm Baldrige National Quality Award which recognizes outstanding customer service. For more information, or reservations, contact a travel professional, call toll free in the U.S. 1-800-241-3333, or visit the company website at www.ritzcarlton.com. The Ritz-Carlton Hotel Company, L.L.C. is a wholly owned subsidiary of Marriott International, Inc. (NYSE: MAR)

Connect with allison.sitch@ritzcarlton.com

02/26/2013

The Ritz-Carlton Hotel Company, L.L.C. Collaborates with Asprey to Bring Travelers the Very Best Hotel Amenities

Asprey amenitiesChevy Chase, MD – February 26, 2013 – Guests of Ritz-Carlton properties around the world now have the pleasure of using Asprey Purple Water amenities in the guestrooms, through a new alliance between the two legendary luxury brands.

Holding a royal warrant and dating back to 1781, Asprey is one of the world’s oldest and most revered luxury goods houses. Steeped in heritage but with an eye to the future, Asprey is synonymous with luxury and refinement.

The Asprey bath and body range features their signature scent, Purple Water. The fragrance was originally created to be a distillation of the rich and creative past of Asprey, and its exciting and luxurious present; a fresh citrus fragrance blended with spicy undertones to denote strength and stature. The range of Asprey Purple Water amenities will be available in Ritz-Carlton guest rooms and suites. The striking new collection of purple jacquard print tubes has been specially designed to add a final touch of luxury to Ritz-Carlton bathrooms across the globe.

This alliance between the two iconic luxury brands brings a shared dedication to craftsmanship and delivery of the utmost luxury experiences. Both have a legendary commitment to excellence and are steeped in a rich heritage. “The Ritz-Carlton Hotel Company prides itself on creating experiences so exceptional that the memories of a hotel visit will stay with our guests for a lifetime” expressed Herve Humler, President, C.O.O. and founding member of The Ritz-Carlton.  “From concierge services to housekeeping, dedication to the art of the craft and much care goes into every moment of a guests’ journey during a visit to our hotels. Our partnership with Asprey is one that will truly enrich a guest’s experience at a Ritz-Carlton.”

In addition to experiencing the in-room line of Asprey Purple Water, guests are also able to purchase Purple Water items from Ritz-Carlton gift boutiques in hotels across the Americas, online at www.ritzcarlton.com from March 12, and at The Ritz-Carlton, Boston Common from the first Asprey boutique in a Ritz-Carlton hotel which has opened in the hotel’s main lobby.

The new retail location at The Ritz-Carlton, Boston Common, features an exclusive inventory of pieces such as fine jewelry, leather goods including handbags, briefcases and luggage, silver, watches and cufflinks, china, crystal and games.  The boutique is open 10am – 6pm Tuesday through Saturday and by personal appointment.

“The unrivaled Asprey craftsmanship, fine jewelry and luxurious leather items are timeless treasures that our hotel guests and neighboring residents will greatly appreciate” said Humler.   Just as over many generations Asprey has developed into a fine British luxury retailer, The Ritz-Carlton has long been synonymous with unparalleled service and refined luxury.”

About The Ritz-Carlton Hotel Company, L.L.C.
The Ritz-Carlton Hotel Company, L.L.C. of Chevy Chase, Md., currently operates 81 hotels in the Americas, Europe, Asia, the Middle East, Africa, and the Caribbean. More than 30 hotel and residential projects are under development around the globe. The Ritz-Carlton is the only service company to have twice earned the prestigious Malcolm Baldrige National Quality Award which recognizes outstanding customer service. For more information, or reservations, contact a travel professional, call toll free in the U.S. 1-800-241-3333, or visit the company website at www.ritzcarlton.com. The Ritz-Carlton Hotel Company, L.L.C. is a wholly owned subsidiary of Marriott International, Inc. (NYSE: MAR)

About Asprey
The British Standard since 1781, Asprey is renowned as makers of fine jewelry, china, silver, leather, watches, rare books, polo kit, special commissions, and items for the pleasure of giving.

Connect with allison.sitch@ritzcarlton.com

 

02/06/2013

An Intimate Valentine's Evening with 5 Time Grammy Considered Artist Ski Johnson to Benefit Boys Town Washington, D.C.

Ski Johnson (fundraiser for Boys Town Washington DC)Decadent Chocolate, Cool Veuve Clicquot Champagne and Hot Jazz.
 
WASHINGTON, D.C. – The Ritz-Carlton, Washington, D.C. will host an unforgettable Valentine’s evening featuring a live performance by renowned #1 Billboard jazz artist and 5 time Grammy considered artist, Ski Johnson. Hosted in one of the hotel’s elegant private rooms the location will set a romantic and intimate backdrop to Johnson’s smooth and mellow tones. 

The special Valentine’s evening event features Ski Johnson’s captivating soulful jazz style, Veuve Clicquot Champagne and decadent chocolates and desserts prepared by Executive Pastry Chef Nelson Paz. Guests attending the event looking to extend their Valentine’s evening can take advantage of a special hotel rate of $209 with Deluxe Room accommodations. The rate is valid only for guests attending the Ski Johnson Valentine evening benefit on February 14, 2013 and does not include tax.

The Chocolate, Champagne and Jazz event is $125, including tax and gratuity and runs from 8:30 p.m. until 10 p.m. with all profits benefiting Boys Town Washington D.C.  The Ritz-Carlton, Washington, D.C. has partnered with Boys Town Washington D.C. in improving the lives of
 at-risk youth and supports them through fundraising and community service programs such as “Planting the Seeds of Hope” and “Job Shadowing Day” throughout the year.

For reservations for the Chocolate, Champagne and Jazz event, please call 202-974-5566.

For more information or reservations for The Ritz-Carlton, Washington, D.C., please call the hotel directly at (202) 835-0500, a travel professional, or visit www.ritzcarlton.com/en/properties/washingtondc.

The Ritz-Carlton Hotel Company, L.L.C. of Chevy Chase, Md., currently operates 81 hotels in the Americas, Europe, Asia, the Middle East, Africa, and the Caribbean. More than 30 hotel and residential projects are under development around the globe. The Ritz-Carlton is the only service company to have twice earned the prestigious Malcolm Baldrige National Quality Award which recognizes outstanding customer service. For more information, or reservations, contact a travel professional, call toll free in the U.S. 1-800-241-3333, or visit the company website at Hwww.ritzcarlton.comH. The Ritz-Carlton Hotel Company, L.L.C. is a wholly owned subsidiary of Marriott International, Inc.

Connect with colleen.evans@ritzcarlton.com

01/31/2013

Marriott to Double in Size in Thailand: Signs Landmark Deal with TCC Hotels Group for Seven Hotels

TCC HG & MarriottMarriott International expects to add 3,000 rooms to its existing portfolio of hotels in the country from 2016.

BANGKOK, THAILAND - Marriott International today announced the signing of seven management agreements with TCC Hotels Group which will see the US hospitality company operating seven TCC hotels across Thailand. These agreements make the TCC Hotels Group the largest owner of Marriott International hotels in Asia Pacific. [Seen in the picture (left to right) are Mr. Shawn Hill, Regional Vice President - Hotel Development Asia-Pacific, Marriott International; Mr. Paul Foskey, Executive Vice President -  International Hotel Development Asia-Pacific, Marriott International; Mr. Simon Cooper, President & Managing Director Asia-Pacific, Marriott International; Mr. Charoen Sirivadhanabhakdi, Chairman of TCC Group; Mr. Charles Mak, Managing Director & President - International Wealth Management, Morgan Stanley; Mrs. Wallapa Traisorat and Mr. Soammaphat Traisorat - President and CEO, TCC Hotels Group.]

The seven hotels are:
• The Imperial Queen’s Park Hotel, Bangkok to be rebranded as Bangkok Marriott Hotel Queen’s Park
• Imperial Adamas Phuket Beach Resort to be rebranded as Phuket Marriott Resort & Spa, Nai Yang Beach
• HuaHin Marriott Resort & Spa
• Pattaya Marriott Resort & Spa, Jomtien Beach
• JW Marriott Pattaya Resort & Spa
• Marriott Hotel and Executive Apartments, Bangkok Surawong
• The Ritz-Carlton, Bangkok

This landmark agreement will add 3,000 rooms to Marriott International’s existing 12 hotels of 3,110 rooms across Thailand.

The TCC Hotels Group will represent a variety of Marriott International’s brands including The Ritz-Carlton, JW Marriott and the company’s signature Marriott Hotels & Resorts brand. It will see Marriott International take on the management of two existing hotels and five new build properties across the country in the strategic tourist destinations of Bangkok, Phuket, HuaHin and Pattaya.

Speaking at the signing ceremony in Bangkok, Simon Cooper, Marriott International’s president and managing director Asia Pacific, said: “We are delighted to announce this landmark deal for Thailand. TCC Hotels Group is very well established as a hotel owner and operator around the world and these seven hotels will add to our already strong portfolio of hotels in the country.”

“I believe this partnership shows our commitment to and faith in Thailand as a strategically important business and leisure destination in South East Asia. Managing this portfolio of TCC hotels in the country will allow us to extend our product offering and brands in Thailand, and enable domestic and international travellers to experience our hotels and world-class service.”

TCC Hotels Group expects to invest approximately US$500 million for the seven hotels including an extensive refurbishment of the existing Imperial Queen’s Park Hotel, Bangkok and the Imperial Adamas Phuket Beach Resort before being rebranded and opened under the Marriott Hotels & Resorts brand in 2016.

“TCC Hotels Group believes that Thailand and the group could benefit from the global network and standards of Marriott International. We are very excited to be working together with Marriott International, an experienced global operator to support our growth strategy and our confidence in both Tourism and MICE business sectors of Thailand,” said Wallapa Traisorat, President of TCC Hotels Group.  

These 3,000 rooms are in addition to Marriott International’s existing pipeline in Thailand of more than 1,000 rooms, and the company expects to be managing almost 7,000 rooms in Thailand by 2017 to support the continued tourism growth for Thailand as it becomes a strategic location of the Asian Economic Community (AEC).

NOTE: The statements about the opening dates for the new hotels and timing of brand launches are “forward looking statements" within the meaning of federal securities laws, not historical facts, and are subject to a number of risks and uncertainties, including supply and demand changes for hotel rooms; competitive conditions in the lodging industry; relationships with clients and property owners; the availability of capital to finance hotel growth; and other risk factors identified in Marriott International, Inc.'s most recent quarterly report to the US Securities and Exchange Commission on Form 10-Q; any of which could cause actual results to differ materially from those expressed in or implied by our statements. These statements are made as of the date of this press release, and we undertake no obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future events or otherwise.

TCC Hotels Group
TCC Hotels Group is a member of the TCC Land Group, one of Thailand’s most prominent conglomerates. Its core business is to develop and to invest in a wide range of real estate projects including: residential, office buildings, hospitality, and the retail sector. TCC Land’s expertise also extends to property and land management not only in Thailand but also in other countries worldwide.

Marriott International
Marriott International, Inc. (NYSE: MAR) is a leading lodging company based in Bethesda, Maryland, USA with more than 3,700 properties in 74 countries and territories and reported revenues of over $12 billion in fiscal year 2011.  The company operates and franchises hotels and licenses vacation ownership resorts under 18 brands, including Marriott Hotels & Resorts, The Ritz-Carlton, JW Marriott, Bulgari, EDITION, Renaissance, Gaylord Hotels, Autograph Collection, AC Hotels by Marriott, Courtyard, Fairfield Inn & Suites, SpringHill Suites, Residence Inn, TownePlace Suites, Marriott Executive Apartments, Marriott Vacation Club, Grand Residences by Marriott, and The Ritz-Carlton Destination Club.  There are approximately 300,000 employees at headquarters, managed and franchised properties.  Marriott is consistently recognized as a top employer and for its superior business operations, which it conducts based on five core values: put people first, pursue excellence, embrace change, act with integrity, and serve our world. For more information or reservations, please visit our website at www.marriott.com, and for the latest company news, visit www.marriottnewscenter.com

Connect with daniel.ford@marriott.com

01/30/2013

The Ritz-Carlton Hotel Company, L.L.C. Receives Honors for Thirty-Two Properties in the 2013 Edition of U.S. News & World Report's Best Hotel Rankings

The Ritz-Carlton Hotel Company, L.L.C. logo

CHEVY CHASE, Md.– An impressive 32 hotels within The Ritz-Carlton Hotel Company, L.L.C. have been named award winners in the 2013 edition of U.S. News & World Report’s Best Hotel Rankings. 

To qualify for this distinguished accolade, U.S. News & World Report identifies the best hotels using an unbiased methodology centered on three components: reputation among professional travel experts, guest reviews, and hotel class ratings.  The respected organization ranked nearly 2,000 hotels across the USA and the Caribbean, with the top 10 percent among the luxury segment analyzed, selected as winners.

“We are honored to have so many properties awarded among this elite group,” offers Herve Humler, president and chief operations officer of The Ritz-Carlton Hotel Company.   “As we approach our 30th year as a purveyor of the luxury lifestyle, our top priority remains a commitment to providing memorable service excellence and we greatly appreciate the external recognition of our efforts.”

GOLD BADGE WINNERS - "Best Hotels in the USA" Award:

• The Ritz-Carlton, Amelia Island
• The Ritz-Carlton, Bachelor Gulch
• The Ritz-Carlton, Buckhead
• The Ritz-Carlton, Charlotte
• The Ritz-Carlton, Dallas
• The Ritz-Carlton, Denver
• The Ritz-Carlton, Dove Mountain
• The Ritz-Carlton, Fort Lauderdale
• The Ritz-Carlton, Georgetown
• The Ritz-Carlton Golf Resort, Naples
• The Ritz-Carlton, Half Moon Bay
• The Ritz-Carlton, Kapalua
• The Ritz-Carlton, Laguna Niguel
• The Ritz-Carlton, Lake Tahoe
• The Ritz-Carlton, Naples
• The Ritz-Carlton, New Orleans
• The Ritz-Carlton New York, Central Park
• The Ritz-Carlton Orlando, Grande Lakes
• The Ritz-Carlton, San Francisco

"Best Hotels in the Caribbean" Award:
• The Ritz-Carlton, Grand Cayman

SILVER BADGE WINNERS - Identified as one of the "Best Hotels" within its market:
• Dorado Beach, a Ritz-Carlton Reserve – Best Hotels in Puerto Rico
• The Ritz-Carlton, Atlanta – Best Hotels in Atlanta
• The Ritz-Carlton, Boston Common – Best Hotels in Boston
• The Ritz-Carlton Key Biscayne, Miami – Best Hotels in Miami
• The Ritz-Carlton, Los Angeles – Best Hotels in Los Angeles
• The Ritz-Carlton New York, Battery Park – Best Hotels in New York City
• The Ritz-Carlton, Pentagon City – Best Hotels in Washington, D.C.
• The Ritz-Carlton, Philadelphia – Best Hotels in Philadelphia
• The Ritz-Carlton, South Beach – Best Hotels in Miami Beach
• The Ritz-Carlton, St. Louis – Best Hotels in St. Louis
• The Ritz-Carlton, St. Thomas – Best Hotels in the U.S. Virgin Islands
• The Ritz-Carlton, Tysons Corner – Best Hotels in Washington, D.C.
• The Ritz-Carlton, Washington DC – Best Hotels in Washington, D.C.

About The Ritz-Carlton Hotel Company, L.L.C.
The Ritz-Carlton Hotel Company, L.L.C. of Chevy Chase, Md., currently operates 81 hotels in the Americas, Europe, Asia, the Middle East, Africa, and the Caribbean. More than 30 hotel and residential projects are under development around the globe. The Ritz-Carlton is the only service company to have twice earned the prestigious Malcolm Baldrige National Quality Award which recognizes outstanding customer service. For more information, or reservations, contact a travel professional, call toll free in the U.S. 1-800-241-3333, or visit the company website at www.ritzcarlton.com. The Ritz-Carlton Hotel Company, L.L.C. is a wholly owned subsidiary of Marriott International, Inc. (NYSE: MAR)

Connect with parool.shah@ritzcarlton.com

01/17/2013

The Ritz-Carlton Hotel Company, L.L.C. Anchors North East China with 2013 Opening in Revitalised Historical Heart of Tianjin

TianjinLocated in the heart of the revitalised former British concession and central business district, The Ritz-Carlton, Tianjin will form an iconic landmark when it opens mid-2013 and pays homage to the city’s historical heritage and vibrant modern development.

Tianjin, which literally means Emperor’s Port in North East China, has long been recognized as a key trading port and as a route to Beijing which is only 30 minutes away by high speed train. Designated by the Chinese government as one of five ‘national central cities’, Tianjin is at the forefront of leading and developing political, cultural and economic standards for the nation.

The Ritz-Carlton, Tianjin, is located by the Haihe River, surrounded by the 19th and 20th century architecture of European nations that sought to trade with China, reflecting the city’s strategic importance that continues today. Tianjin enjoys one of the fastest growth rates in China and is a key hub of the economy. Major industries include petrochemical, car production, metal works and aircraft manufacturing. It is also the world’s fifth largest container port and China’s largest artificial deep-water port.

The soon-to-open Ritz-Carlton hotel with a grand neo-classical style façade was designed by the Tianjin Academy of Urban Planning and Design, with interiors created by luxury hospitality designer, Pierre-Yves Rochon. It houses 277 rooms, including 53 suites and reflects the cultural European heritage in the district.

“The opening of The Ritz-Carlton, Tianjin in one of China’s most strategically important cities reflects our desire to meet the growing Chinese appetite for luxury experiences,” said Herve Humler, President and Chief Operations Officer, The Ritz-Carlton Hotel Company. “The Ritz-Carlton, Tianjin represents a major gateway opportunity that will accelerate the recognition of our service commitment to excellence by Chinese guests. It is an exciting time to lead the evolution of bespoke luxury by creating memorable experiences that will stay with them for life.”

Mr. Ma He Ting, Chairman of the Board of Tianjin Real Estate Development Management Group Co. Ltd said: “The city of Tianjin’s economic prestige and historical significance needs to build world-class facilities and services. We are delighted to have partnered with The Ritz-Carlton Hotel Company to bring part of that dream to life with an internationally-recognized luxury hospitality experience.”

The property will showcase four restaurants and bars, the signature of which will be an elegant Cantonese restaurant with 10 private dining rooms, each featuring its own private wine cellar.

The popularity of the trendy lifestyle venue, Flair Bar and Lounge at The Ritz-Carlton Shanghai, Pudong influenced a sister venue at The Ritz-Carlton, Tianjin which will offer Asian tapas, a dedicated whisky bar and a cigar cellar adjacent to the private room on the Mezzanine level. Flair in Tianjin will also feature nightly lounge music.

The Lobby Lounge, located at the heart of the hotel’s majestic lobby will of course embrace the tradition of classical English Afternoon Tea service and a gourmet selection of fine Chinese and British teas, and an all-day dining restaurant with a theatre of live cooking stations will serve cuisine from Japan, China and Italy.

The Ritz-Carlton Club Lounge for club and suite guests will have a warm designer urban apartment atmosphere with elements to include a grand fire place room, a library, separate game and entertainment areas as well as a boutique bar and residential kitchen styling.

Conference spaces will include one of the city’s largest ballrooms, and three additional function rooms, totaling 1,625 square meters of space. The hotel will be fully equipped with an indoor swimming pool, luxury fitness and spa facilities.

About The Ritz-Carlton Hotel Company, LLC
The Ritz-Carlton Hotel Company, L.L.C., of Chevy Chase, Md., currently operates 81 hotels in the Americas, Europe, Asia, the Middle East, Africa, and the Caribbean. More than 30 hotel and residential projects are under development around the globe. The Ritz-Carlton is the only service company to have twice earned the prestigious Malcolm Baldrige National Quality Award, an award that originated in 1987. Its purpose is to promote the awareness of quality excellence, recognize quality achievements of companies and publicize successful quality strategies. The Ritz-Carlton Hotel Company won the award in 1992 and 1999. For more information, or reservations, contact a travel professional, call toll free in the U.S. 1-800-241-3333, or visit the company web site at www.ritzcarlton.com. The Ritz-Carlton Hotel Company, L.L.C. is a wholly-owned subsidiary of Marriott International, Inc. (NYSE:MAR).

Connect with ainslie.cheung@ritzcarlton.com