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135 posts categorized "Ritz-Carlton"

01/30/2013

The Ritz-Carlton Hotel Company, L.L.C. Receives Honors for Thirty-Two Properties in the 2013 Edition of U.S. News & World Report's Best Hotel Rankings

The Ritz-Carlton Hotel Company, L.L.C. logo

CHEVY CHASE, Md.– An impressive 32 hotels within The Ritz-Carlton Hotel Company, L.L.C. have been named award winners in the 2013 edition of U.S. News & World Report’s Best Hotel Rankings. 

To qualify for this distinguished accolade, U.S. News & World Report identifies the best hotels using an unbiased methodology centered on three components: reputation among professional travel experts, guest reviews, and hotel class ratings.  The respected organization ranked nearly 2,000 hotels across the USA and the Caribbean, with the top 10 percent among the luxury segment analyzed, selected as winners.

“We are honored to have so many properties awarded among this elite group,” offers Herve Humler, president and chief operations officer of The Ritz-Carlton Hotel Company.   “As we approach our 30th year as a purveyor of the luxury lifestyle, our top priority remains a commitment to providing memorable service excellence and we greatly appreciate the external recognition of our efforts.”

GOLD BADGE WINNERS - "Best Hotels in the USA" Award:

• The Ritz-Carlton, Amelia Island
• The Ritz-Carlton, Bachelor Gulch
• The Ritz-Carlton, Buckhead
• The Ritz-Carlton, Charlotte
• The Ritz-Carlton, Dallas
• The Ritz-Carlton, Denver
• The Ritz-Carlton, Dove Mountain
• The Ritz-Carlton, Fort Lauderdale
• The Ritz-Carlton, Georgetown
• The Ritz-Carlton Golf Resort, Naples
• The Ritz-Carlton, Half Moon Bay
• The Ritz-Carlton, Kapalua
• The Ritz-Carlton, Laguna Niguel
• The Ritz-Carlton, Lake Tahoe
• The Ritz-Carlton, Naples
• The Ritz-Carlton, New Orleans
• The Ritz-Carlton New York, Central Park
• The Ritz-Carlton Orlando, Grande Lakes
• The Ritz-Carlton, San Francisco

"Best Hotels in the Caribbean" Award:
• The Ritz-Carlton, Grand Cayman

SILVER BADGE WINNERS - Identified as one of the "Best Hotels" within its market:
• Dorado Beach, a Ritz-Carlton Reserve – Best Hotels in Puerto Rico
• The Ritz-Carlton, Atlanta – Best Hotels in Atlanta
• The Ritz-Carlton, Boston Common – Best Hotels in Boston
• The Ritz-Carlton Key Biscayne, Miami – Best Hotels in Miami
• The Ritz-Carlton, Los Angeles – Best Hotels in Los Angeles
• The Ritz-Carlton New York, Battery Park – Best Hotels in New York City
• The Ritz-Carlton, Pentagon City – Best Hotels in Washington, D.C.
• The Ritz-Carlton, Philadelphia – Best Hotels in Philadelphia
• The Ritz-Carlton, South Beach – Best Hotels in Miami Beach
• The Ritz-Carlton, St. Louis – Best Hotels in St. Louis
• The Ritz-Carlton, St. Thomas – Best Hotels in the U.S. Virgin Islands
• The Ritz-Carlton, Tysons Corner – Best Hotels in Washington, D.C.
• The Ritz-Carlton, Washington DC – Best Hotels in Washington, D.C.

About The Ritz-Carlton Hotel Company, L.L.C.
The Ritz-Carlton Hotel Company, L.L.C. of Chevy Chase, Md., currently operates 81 hotels in the Americas, Europe, Asia, the Middle East, Africa, and the Caribbean. More than 30 hotel and residential projects are under development around the globe. The Ritz-Carlton is the only service company to have twice earned the prestigious Malcolm Baldrige National Quality Award which recognizes outstanding customer service. For more information, or reservations, contact a travel professional, call toll free in the U.S. 1-800-241-3333, or visit the company website at www.ritzcarlton.com. The Ritz-Carlton Hotel Company, L.L.C. is a wholly owned subsidiary of Marriott International, Inc. (NYSE: MAR)

Connect with parool.shah@ritzcarlton.com

01/17/2013

The Ritz-Carlton Hotel Company, L.L.C. Anchors North East China with 2013 Opening in Revitalised Historical Heart of Tianjin

TianjinLocated in the heart of the revitalised former British concession and central business district, The Ritz-Carlton, Tianjin will form an iconic landmark when it opens mid-2013 and pays homage to the city’s historical heritage and vibrant modern development.

Tianjin, which literally means Emperor’s Port in North East China, has long been recognized as a key trading port and as a route to Beijing which is only 30 minutes away by high speed train. Designated by the Chinese government as one of five ‘national central cities’, Tianjin is at the forefront of leading and developing political, cultural and economic standards for the nation.

The Ritz-Carlton, Tianjin, is located by the Haihe River, surrounded by the 19th and 20th century architecture of European nations that sought to trade with China, reflecting the city’s strategic importance that continues today. Tianjin enjoys one of the fastest growth rates in China and is a key hub of the economy. Major industries include petrochemical, car production, metal works and aircraft manufacturing. It is also the world’s fifth largest container port and China’s largest artificial deep-water port.

The soon-to-open Ritz-Carlton hotel with a grand neo-classical style façade was designed by the Tianjin Academy of Urban Planning and Design, with interiors created by luxury hospitality designer, Pierre-Yves Rochon. It houses 277 rooms, including 53 suites and reflects the cultural European heritage in the district.

“The opening of The Ritz-Carlton, Tianjin in one of China’s most strategically important cities reflects our desire to meet the growing Chinese appetite for luxury experiences,” said Herve Humler, President and Chief Operations Officer, The Ritz-Carlton Hotel Company. “The Ritz-Carlton, Tianjin represents a major gateway opportunity that will accelerate the recognition of our service commitment to excellence by Chinese guests. It is an exciting time to lead the evolution of bespoke luxury by creating memorable experiences that will stay with them for life.”

Mr. Ma He Ting, Chairman of the Board of Tianjin Real Estate Development Management Group Co. Ltd said: “The city of Tianjin’s economic prestige and historical significance needs to build world-class facilities and services. We are delighted to have partnered with The Ritz-Carlton Hotel Company to bring part of that dream to life with an internationally-recognized luxury hospitality experience.”

The property will showcase four restaurants and bars, the signature of which will be an elegant Cantonese restaurant with 10 private dining rooms, each featuring its own private wine cellar.

The popularity of the trendy lifestyle venue, Flair Bar and Lounge at The Ritz-Carlton Shanghai, Pudong influenced a sister venue at The Ritz-Carlton, Tianjin which will offer Asian tapas, a dedicated whisky bar and a cigar cellar adjacent to the private room on the Mezzanine level. Flair in Tianjin will also feature nightly lounge music.

The Lobby Lounge, located at the heart of the hotel’s majestic lobby will of course embrace the tradition of classical English Afternoon Tea service and a gourmet selection of fine Chinese and British teas, and an all-day dining restaurant with a theatre of live cooking stations will serve cuisine from Japan, China and Italy.

The Ritz-Carlton Club Lounge for club and suite guests will have a warm designer urban apartment atmosphere with elements to include a grand fire place room, a library, separate game and entertainment areas as well as a boutique bar and residential kitchen styling.

Conference spaces will include one of the city’s largest ballrooms, and three additional function rooms, totaling 1,625 square meters of space. The hotel will be fully equipped with an indoor swimming pool, luxury fitness and spa facilities.

About The Ritz-Carlton Hotel Company, LLC
The Ritz-Carlton Hotel Company, L.L.C., of Chevy Chase, Md., currently operates 81 hotels in the Americas, Europe, Asia, the Middle East, Africa, and the Caribbean. More than 30 hotel and residential projects are under development around the globe. The Ritz-Carlton is the only service company to have twice earned the prestigious Malcolm Baldrige National Quality Award, an award that originated in 1987. Its purpose is to promote the awareness of quality excellence, recognize quality achievements of companies and publicize successful quality strategies. The Ritz-Carlton Hotel Company won the award in 1992 and 1999. For more information, or reservations, contact a travel professional, call toll free in the U.S. 1-800-241-3333, or visit the company web site at www.ritzcarlton.com. The Ritz-Carlton Hotel Company, L.L.C. is a wholly-owned subsidiary of Marriott International, Inc. (NYSE:MAR).

Connect with ainslie.cheung@ritzcarlton.com

12/13/2012

The Ritz-Carlton, Chengdu Set to Open its Doors in Summer 2013

Ritz-Carlton Chengdu - ExteriorFirst International Luxury Hospitality Brand to Enter Southwest China.

The Ritz-Carlton Hotel Company, L.L.C. announces that  The Ritz-Carlton, Chengdu, located in the heart of the capital of Sichuan province, will become the luxury hotel operator’s first flag in Southwest China, when it opens in summer 2013.

Sichuan is renowned globally as the home of the giant panda, one of China’s national treasures, while the city of Chengdu enjoys a rich history dating back over 2,000 years as a cultural and trading hub. Today, Chengdu is recognized as amongst the new leading cities inside China.

The Ritz-Carlton, Chengdu, in Tianfu Square, is home to one of the city’s largest commercial districts. The hotel will have 353 rooms, including 55 suites, taking interior design cues from the style of a traditional courtyard home which can be found in parts of the old city. Featuring a palette of light woods, relaxing blues and golden hues, the property will subtly reflect the city’s heritage in a contemporary way.

The property features three restaurants including an elegant Cantonese with eight private dining rooms, Flair – the sister lifestyle restaurant and bar of The Ritz-Carlton Shanghai, Pudong as well as an all-day dining restaurant. There will also be a contemporary lobby lounge that will act as a focal point for people to meet and enjoy high tea. Meeting spaces will include a Grand Ballroom, Junior Ballroom and seven additional meeting rooms, totaling 1,716 square meters of space. The hotel will be fully equipped with an indoor swimming pool as well as luxury fitness and spa facilities.

“China is already one of our most significant international markets. The opening of The Ritz-Carlton, Chengdu sees the company continue on a path that will double its China footprint in the next 3 years. Chengdu is the key economic, transport and communication hub in Western China and is one of the fastest growing cities in the world today,” said Herve Humler, President and Chief Operations Officer, The Ritz-Carlton Hotel Company. “The  Ritz-Carlton, Chengdu will be a new beacon of luxury hospitality in Southwest China.”

Mr. LI Sze Lim, Chairman of R&F Properties said: “We are delighted to be bringing an international luxury brand the stature of The Ritz-Carlton’s to Southwest China. We have created a major landmark in the rapidly growing city of Chengdu and the opening of The Ritz-Carlton will complete one of the most significant projects the city has ever seen.”

About The Ritz-Carlton Hotel Company, LLC
The Ritz-Carlton Hotel Company, L.L.C., of Chevy Chase, Md., currently operates 81 hotels in the Americas, Europe, Asia, the Middle East, Africa, and the Caribbean. More than 30 hotel and residential projects are under development around the globe. The Ritz-Carlton is the only service company to have twice earned the prestigious Malcolm Baldrige National Quality Award, an award that originated in 1987. Its purpose is to promote the awareness of quality excellence, recognize quality achievements of companies and publicize successful quality strategies. The Ritz-Carlton Hotel Company won the award in 1992 and 1999. For more information, or reservations, contact a travel professional, call toll free in the U.S. 1-800-241-3333, or visit the company web site at www.ritzcarlton.com. The Ritz-Carlton Hotel Company, L.L.C. is a wholly-owned subsidiary of Marriott International, Inc. (NYSE:MAR).

Connect with Ainslie.Cheung@ritzcarlton.com

12/12/2012

The Ritz-Carlton Hotel Company, L.L.C. Opens Dorado Beach, A Ritz-Carlton Reserve

Dorado Beach a Ritz-Carlton Reserve - Arrival PavilionDebuting A New Concept In Luxury Travel Experiences in the Americas.

PUERTO RICO - The Ritz-Carlton Hotel Company, L.L.C., recognized as the global leader in luxury hospitality is pleased to debut the first Ritz-Carlton Reserve property in the Americas with Dorado Beach, a Ritz-Carlton Reserve in Puerto Rico. Situated on 1,400 acres of the former Laurance Rockefeller estate, the long awaited second Reserve, part of an exclusive collection of bespoke properties, will usher in a new level of luxury travel experiences for guests in the Western Hemisphere when it opens today.  

A cherished destination, Dorado Beach, a Ritz-Carlton Reserve is an intimate retreat offering a true sense of barefoot elegance, blending Laurance Rockefeller’s novel environmental design philosophies and modern yet minimal décor. Created as an open-air enclave infused with references to the surrounding natural landscape and diverse culture, Dorado Beach is a true luxury sanctuary designed to allure the world’s most discerning travellers through a bevy of one-of-a-kind lifestyle experiences, including:  

Accommodations
With 100 spacious guestrooms and 14 one-bedroom suites that sit directly onto the beach, guests can select from an exquisite collection of accommodations that allow the backdrop to take precedence through a complete indoor and outdoor experience. Floor-to-ceiling sliding doors entirely disappear onto seamless ocean views, while outdoor shower gardens, indoor showers with deep soaking tubs, individual infinity-edge pools, rooftop pools and cabanas create an incomparable luxury experience.

Su Casa
Originally erected in the 1920s for the plantation land’s first owner, Clara Livingston, Su Casa’s storied grandeur now serves as a four-bedroom VIP villa overlooking the ocean. Paired with towering palm trees, expansive gardens, a private infinity edge pool and a spacious cigar veranda, the hacienda has been fully restored and modernized following a multimillion dollar restoration while preserving its legendary heritage and serene beauty.

Spa Botánico
Tucked away amid lush flora is Spa Botánico, a five-acre botanical sanctuary of pampering offering a holistic yet modern approach to beauty and wellness incorporating Manos Santos practices, ancient local healers often referred to as ‘Holy Hands’. Reflective of Dorado Beach’s lush surroundings, Spa Botánico blends a soothing natural environment inspired by these ancient Puerto Rican healing traditions, modern therapies and the finest quality of local botanicals to indulge the body, mind and spirit. Distinctive treatment facilities, warm and cool pools, waterfall showers, glass-walled treatment pavilions and open air Treehouse platforms create a relaxing state of well being among nature.

Mi Casa by José Andrés
For a world-class culinary experience, internationally acclaimed Chef José Andrés introduces his first restaurant outside the United States with Mi Casa. Inspired by Puerto Rico’s diverse culinary landscape, guests are treated to an artfully crafted menu of locally-caught seafood and avant-garde dishes. Chef Andrés will fuse his knowledge of sophisticated cooking and regional flavors to offer guests a truly exceptional culinary experience and a unique blend of Spanish and Puerto Rican flavors. The restaurant’s beverage selection mirrors its distinct cuisine showcasing an array of traditional and handcrafted cocktails, a portfolio of artisanal offerings and a robust international wine list complementing complex yet delicate flavors.

Jean-Michel Cousteau’s Ambassadors of the Environment
Designed for adults, families, and children, participants of Jean-Michel Cousteau’s Ambassadors of the Environment can discover Puerto Rico’s natural wonders both on land and sea, including coral reefs, a diversity of birds, wetlands, and traditional Taino culture through exciting and memorable adventures and activities, such as snorkeling, kayaking, hiking and exploring an archaeological site directly on property. Integrating the program’s environmentally-conscious philosophy into the building’s infrastructure, the Ambassador House is designed to adhere to the highest standards of the U.S. Green Building Council, with a variety of sustainable efforts including regionally-sourced materials, renewable energy, organic and sustainable finishes and furniture, and monitoring systems to reduce the buildings overall energy usage. 

“As a Ritz-Carlton Reserve, the philosophy behind Dorado Beach, a Ritz-Carlton Reserve is to immerse guests into Puerto Rico’s rich history and extraordinary landscape while providing an unparalleled luxury travel experience unlike any other,” said Herve Humler, president and COO for The Ritz-Carlton Hotel Company, L.L.C. “Reflective of Laurance Rockefeller’s vision from more than 50 years ago of a natural sanctuary, the island is a combination of historical charm and metropolitan life blending serenity and a pristine backdrop – a perfect location for the Ritz-Carlton Reserve experience,” he added.

The guest journey begins at the arrival pavilion, incorporating stylistic influences of contemporary soft structures and lush, indigenous landscape. Framed by striking ocean views, guests ascend the luxury hotel’s entryway to the arrival pavilion consisting of multiple small buildings separated to preserve the land’s original trees. Connected walkways raised above sunken gardens create a tropical forest floor punctuated by restful hanging beds, so every view is of both the land and sea and a seamless transition between the indoor and outdoor environment.

To complement an unparalleled luxury experience, guests are invited to revel in a magical social event at the iconic Surf Room, a newly designed reconstruction from the original Rockefeller era. Beautifully appointed floor-to-ceiling glass windows enhance sweeping views of the Caribbean Sea which open out to an outside terrace set directly upon sand, creating an enchanting background perfect for any special occasion.

In addition to Mi Casa, Dorado Beach, a Ritz-Carlton Reserve offers three dining venues, including Positivo Sand Bar, situated parallel to the ocean offering magnificent vantage points with al fresco cuisine and refreshing cocktails; Encanto Beach Club Bar & Grill, an open-air bistro with freshly grilled cuisine for lunch and Asian-style selections for dinner; and La Cocina Gourmet, an outpost providing Puerto Rican coffees, homemade gelatos and local delights.

To experience the first Ritz-Carlton Reserve in the Americas and the Caribbean’s premier luxury resort at Dorado Beach, a Ritz-Carlton Reserve, high season rates at the resort start at $1,499 per night, setting a new luxury benchmark for the Caribbean. Reservations can be made through travel professionals, on www.ritzcarlton.com or by calling 800-241-3333. For more information, visit http://www.ritzcarlton.com/en/Reserve/DoradoBeach/Default.htm 


About The Reserve
The Reserve brand extension features signature, one-of-a-kind boutique resorts located in choice settings around the world, each with a distinctive personality and sense of place. Dorado Beach in Puerto Rico joins the idyllic Phulay Bay Ritz-Carlton Reserve in Thailand, which sits at the edge of the Andaman Sea. A refuge from the expected, Reserve is for travelers seeking to discover a singular location and peerless resort that, through its design and services, has a distinctive personality that blends together the culture, history and heritage of its setting. The Reserve brand extension will be distinguished from other award-winning Ritz-Carlton resorts by offering guests’ exotic, hand-selected “hideaway” destinations globally; a relaxed, casually elegant atmosphere; and an even greater level of individualized service through a higher staff to guest ratio.

Connect with allison.sitch@marriott.com

12/11/2012

True Craftmenship Continues to Create Indelible Memories

AOTC - FloristThe Ritz-Carlton adds to the ‘Art of The Craft’ video collection.

CHEVY CHASE, Md. – The Ritz-Carlton Hotel Company, L.L.C has added two stunning videos to ‘The Art of The Craft’ collection. Launched in September of 2012, the series gives a glimpse of what goes into the legendary service of The Ritz-Carlton.

“The Art of The Craft films offer us the opportunity to give a glimpse of life behind the scenes at a Ritz-Carlton hotel, while connecting with consumers in the place they most like to absorb information today; the digital space” stated Herve Humler, President and Chief Operations Officer, The Ritz-Carlton Hotel Company. “They are beautifully made and place our own, very real ladies and gentlemen in the spotlight.”

In the two new films, we are introduced to a florist from the Hotel Arts in Barcelona, a Ritz-Carlton hotel. She is inspired by her guests and her love of simplicity.  She creates dramatic floral arrangements with bold colors and shapes, as would a a choreographer with a series of performances. Through her craft she is able to share her passion for art and flowers, stimulating each guest’s senses and creating indelible memories in the minds of those who appreciate them. In Washington D.C. we meet a steward who plays a pivotal role in all major events at this iconic property.  No matter how complex the function may be, he ensures flawless execution, as if rehearsed for months.  His attention to detail and willingness to go above and beyond is driven by the simple desire to see a guest smile. These craftsmen share details of the role they play within The Ritz-Carlton and the opportunity they have to make differences to a guest experience, beyond their expectations.

Direct links to the two new films:
Florist in Barcelona: http://www.youtube.com/watch?v=ylYWZWzF03c&list
Steward in Washington DC: http://www.youtube.com/watch?v=7igaVCpZ2tg&feature

The whole series: www.ritzcarlton.com/artofthecraft

About The Ritz-Carlton Hotel Company, LLC
The Ritz-Carlton Hotel Company, L.L.C., of Chevy Chase, Md., currently operates 80 hotels in the Americas, Europe, Asia, the Middle East, Africa, and the Caribbean. More than 30 hotel and residential projects are under development around the globe. The Ritz-Carlton is the only service company to have twice earned the prestigious Malcolm Baldrige National Quality Award, an award that originated in 1987. Its purpose is to promote the awareness of quality excellence, recognize quality achievements of companies and publicize successful quality strategies. The Ritz-Carlton Hotel Company won the award in 1992 and 1999. For more information, or reservations, contact a travel professional, call toll free in the U.S. 1-800-241-3333, or visit the company web site at www.ritzcarlton.com. The Ritz-Carlton Hotel Company, L.L.C. is a wholly-owned subsidiary of Marriott International, Inc. (NYSE:MAR).

Connect with allison.sitch@ritzcarlton.com

12/05/2012

The Ritz-Carlton Hotel Company Collaborates with Mercedes Benz in China to Offer Exclusive Benefits to Ritz-Carlton Rewards Members

The Ritz-Carlton LogoThe Ritz-Carlton Hotel Company, L.L.C. today announced its collaboration with luxury automotive brand, Mercedes-Benz in China to offer exclusive benefits to members of Ritz-Carlton’s frequent stay program – The Ritz-Carlton Rewards.

The collaboration will give Ritz-Carlton Rewards members access to exclusive Mercedes-Benz benefits and will enhance the relationship the brand enjoys with its luxury customers in China. Mercedes-Benz will have the opportunity to introduce its cars to Ritz-Carlton guests in China.

Victor Clavell, Vice President, Asia for The Ritz-Carlton said: “The relationship with Mercedes-Benz in China is a perfect collaboration of two like-minded luxury brands. It marks the beginning of an exclusive relationship which will give Ritz-Carlton Rewards members in China an opportunity to experience extraordinary benefits and for customers of Mercedes-Benz to discover the exceptional service of The Ritz-Carlton.”

Ritz-Carlton Platinum Rewards members will receive complimentary access to the Mercedes-Benz VIP Lounge and Airport limousines in Beijing and Shanghai.  Rewards Members will have the opportunity to attend events such as Fashion Week, Auto Shows and Art Fairs sponsored by Mercedes-Benz.

Customers of Mercedes-Benz in China who are also Ritz-Carlton Rewards members, will also receive an upgrade to a suite when booking Club level accommodations at Ritz-Carlton hotels in China where available.   Platinum Rewards members will be given access to complimentary chauffeured city-centre-wide transportation in an S-Class Mercedes-Benz. Meanwhile, guests will be able to view the S-class Mercedes-Benz at any of The Ritz-Carlton Hotels of China.

The Ritz-Carlton Rewards is a loyalty programme that recognizes its members looking for a broad range of unique travel experiences.

Currently, these include Abercrombie & Kent members-only tours in locations such as China, Turkey and Egypt; special customer events and a half-day personal shopping experience with fashion experts at Neiman Marcus and Bergdorf Goodman featuring a private consultation, fashion presentation, lunch, facial and make-up application.

Another special opportunity for members will be four-day photography workshops with National Geographic’s renowned photographers at Ritz-Carlton hotels and resorts in locations such as San Francisco and Miami.

Members can also redeem points for flights on 30 of the world’s major airlines and luxury cruise lines, including Crystal Cruises, The Yachts of Seabourn and Silversea.

“No other luxury hotel company comes close to providing such a full range of opportunities to earn and redeem points and experience some truly exceptional and exotic adventures,” said Victor Clavell.

“We have already brought together some of the most exclusive names in travel and retail including world class travel provider Abercrombie and Kent; National Geographic Expeditions photography workshops; and Neiman Marcus, one of the top luxury retailers in the U.S. This is just the beginning. We will continue to enhance relationships with global brands to offer our members the very best in customized and one-of-a-kind memorable experiences.”

Membership of The Ritz-Carlton Rewards is complimentary and guests are invited to enroll by going online at www.ritzcarltonrewards.com or visiting any Ritz-Carlton hotel front desk.

For additional information on The Ritz-Carlton hotels in Asia, visit www.ritzcarlton.com

Find, explore and reserve any Ritz-Carlton Hotel around the world with one touch.  Make reservations, check itineraries, and even manage Ritz-Carlton Rewards accounts in a simple, convenient format.

Download the Ritz-Carlton App at www.RitzCarlton.com/App now available globally.

Let us navigate your journey.  Let us stay with you.

The Ritz-Carlton Hotel Company, L.L.C. of Chevy Chase, Md., currently operates 80 hotels in the Americas, Europe, Asia, the Middle East, Africa, and the Caribbean. More than 30 hotel and residential projects are under development around the globe. The Ritz-Carlton is the only service company to have twice earned the prestigious Malcolm Baldrige National Quality Award which recognizes outstanding customer service. For more information, or reservations, contact a travel professional, call toll free in the U.S. 1-800-241-3333, or visit the company website at www.ritzcarlton.com. The Ritz-Carlton Hotel Company, L.L.C. is a wholly owned subsidiary of Marriott International, Inc. (NYSE: MAR)

Connect with ainslie.cheung@ritzcarlton.com

12/04/2012

The Ritz-Carlton Hotel Company L.L.C. Announces First Hotel in Kazakhstan with the Development of The Ritz-Carlton, Almaty

The Ritz-Carlton LogoThe Ritz-Carlton Hotel Company, L.L.C. has announced the expansion of its luxury hotel portfolio in the CIS with the development of the first hotel in Kazakhstan. The Ritz-Carlton, Almaty is owned by a subsidiary of Capital Partners L.L.C. 

The 145 room hotel is located in the 37 storey Esentai Tower within the mixed use Esentai Park development project in Almaty which includes an extensive shopping mall, Fitness Club and residential complexes. The hotel, located in the centre of the city, will offer Club and Suite accommodation together with over 10,000 square feet of meeting facilities.

“We are honored to partner with Capital Partners to manage this exciting property.” said Herve Humler , President and Chief Operating Officer “Almaty is an important business centre in the region and we are delighted to now be able to offer The Ritz-Carlton experience to our global business travellers visiting this city.”

Burak Oymen, co-founder of Capital Partners: “We are delighted to be working again with Ritz-Carlton. We believe that the partnership between Capital Partners and Ritz-Carlton, which has already worked so well in Moscow, will help create another exceptional hotel in an exceptional city.”

Almaty, formerly the capital city of Kazakhstan, is the Republic’s largest city and an important cultural and commercial centre. Located between the Bolshaya and Malaya rivers, Almaty was formerly one of the transit stations on the Silk Road and is now a vibrant business destination. The Ritz-Carlton, Almaty will be opening late 2013.

About The Ritz-Carlton Hotel Company, L.L.C.
The Ritz-Carlton Hotel Company, L.L.C. of Chevy Chase, Md., currently operates 80 hotels in the Americas, Europe, Asia, the Middle East, Africa, and the Caribbean. More than 30 hotel and residential projects are under development around the globe. The Ritz-Carlton is the only service company to have twice earned the prestigious Malcolm Baldrige National Quality Award which recognizes outstanding customer service. For more information, or reservations, contact a travel professional, call toll free in the U.S. 1-800-241-3333, or visit the company website at www.ritzcarlton.com. The Ritz-Carlton Hotel Company, L.L.C. is a wholly owned subsidiary of Marriott International, Inc. (NYSE: MAR)

Connect with allison.sitch@ritzcarlton.com

11/29/2012

Holiday Celebrations from Coast-to-Coast Offer Families Fun Wonder and Unique Merriment at The Ritz-Carlton

The Ritz-Carlton Hotel Company, L.L.C. logoLakeside Ice-Skating, A Swashbuckler’s Paradise and Santa Trades-Up to Segways and Surfboards

CHEVY CHASE, Md. - The Ritz-Carlton Hotel Company, L.L.C. invites guests young – and young at heart -- to establish fun new traditions with extraordinary seasonal offerings.  Properties from the Atlantic Ocean across to the Pacific beckon families to discover unparalleled merriment, while also embracing the true spirit of giving though charitable events.

Fire & Ice at The Ritz-Carlton Lodge, Reynolds Plantation, Georgia
No visit to this year-round lakeside Georgian resort is complete without ending each evening by the fire pit roasting s’mores.  Now through February 24, 2013, The Lodge creates a dreamy 5,000-square-foot ice skating rink in the Pavilion. Healthy winter exercise and fun are accompanied by hot cocoa or hot apple cider. Skating is complimentary for resort guests; non-resort guests’ price per session is $30 for children 12 and under; $40 for adults (includes skates).

A truly memorable way to explore the scenic beauty of The Lodge’s lakeside setting is on Santa’s Segway – each adorned with seasonal decorations, lights and antlers. $135 per rider for 90 minutes, limited availability. Riders must be 12 years or older. The excursion is available daily through December 28 from 8 a.m. to 6 p.m. by reservation.

Pirates Find Endless Treasures at The Ritz-Carlton, Amelia Island, Florida
The S.S. Amelia, a spectacular gingerbread pirate ship, has docked in the Lobby for the holiday season. Made from more than 1,200 pounds of sugar, 3,000 eggs, the S.S. Amelia serves as a festive backdrop for countless holiday memories. The ship departs December 28.

Share a private bedtime story with a buccaneer bearing treats and treasure during our nightly pirate tuck-ins. Milk and cookies are delivered to your room, while Pirate Luis Aury, Princess Amelia and our “mascot,” Amelia’s  Treasure (a six-year-old blue and gold macaw), read a pirate story and surprise your child with a keepsake treasure chest full of goodies.

Tuck-ins are scheduled every half-hour, from 7 p.m. to 9 p.m. each evening. $50 per child. 24-hour advance reservations are requested. 

Surfers Heal at The Ritz-Carlton, Laguna Niguel, California
A unique collection of surfboards will be auctioned off during The Ritz-Carlton, Laguna Niguel’s Fifth Annual Holiday Surfboard Auction to benefit Surfers Healing, an organization that introduces children with autism and their families to the therapeutic properties of surfing. The auction highlights surfboards from surf legends, talented artists, celebrities and renowned musicians. Commitments for this year’s auction include signed boards from Laird Hamilton, Donavon Frankenreiter, Mark Healy, Taylor Knox, and Josh Kerr, as well boards by Roy Gonzalez, Paul Bond and Damien Fulton. The boards will be displayed at the resort through December 31, 2012. Bids may be made at: www.biddingforgood.com/surfershealing

Whether staying over the holidays or simply gathering with loved ones at one of our properties to experience the enchantment of the season, the Ladies and Gentlemen of The Ritz-Carlton Hotel Company are committed to providing magical moments for all those whom step through our doors.  For additional details on offerings across the globe, please visit www.ritzcarlton.com.

About The Ritz-Carlton Hotel Company, LLC
The Ritz-Carlton Hotel Company, L.L.C., of Chevy Chase, Md., currently operates 80 hotels in the Americas, Europe, Asia, the Middle East, Africa, and the Caribbean. More than 30 hotel and residential projects are under development around the globe. The Ritz-Carlton is the only service company to have twice earned the prestigious Malcolm Baldrige National Quality Award, an award that originated in 1987. Its purpose is to promote the awareness of quality excellence, recognize quality achievements of companies and publicize successful quality strategies. The Ritz-Carlton Hotel Company won the award in 1992 and 1999. For more information, or reservations, contact a travel professional, call toll free in the U.S. 1-800-241-3333, or visit the company web site at www.ritzcarlton.com. The Ritz-Carlton Hotel Company, L.L.C. is a wholly-owned subsidiary of Marriott International, Inc. (NYSE:MAR).

Connect with parool.shah@ritzcarlton.com 

11/12/2012

Marriott and Ritz-Carlton Hotels Impacted by Hurricane Sandy Reopen; Focus Remains on Relief

Marriott International and The J. Willard & Alice S. Marriott Foundation Donate $500,000 for Hurricane Sandy Disaster Relief.

• $250,000 in immediate relief through the American Red Cross
• $250,000 pledged for longer-term recovery
• Customers and associates mobilized in the effort

Just weeks after Hurricane Sandy moved through the Caribbean and along the Eastern U.S., all Marriott and Ritz-Carlton hotels that were temporarily closed as a result of the storm have reopened and are welcoming guests.

While our hotels have reopened, some areas impacted by the storm still face tremendous challenges. In the wake of Hurricane Sandy, Marriott International, Inc. (NYSE:  MAR) and The J. Willard & Alice S. Marriott Foundation, the Marriott family’s private foundation, are each contributing $250,000 for a total donation of $500,000 to hurricane relief. Half is going to the American Red Cross to help meet immediate community needs that will broadly benefit Marriott associates, their families, friends and neighbors. An additional $250,000 is earmarked for longer-term recovery efforts.  

“Our thoughts and prayers are with those still impacted by this massive storm, especially those who have experienced power outages, extensive property damage or worse,” said President and Chief Executive Officer Arne Sorenson. “Nearly 10,000 associates representing Marriott hotels work in the hard-hit New York and New Jersey regions, and a number of these associates have suffered significant damage to their homes or are still without power.” 

“We are proud of our associates and their extraordinary ‘Spirit to Serve’ dedication to their fellow associates, hotel guests and communities in this time of need. We are doing all we can to support their needs and their communities,” said J.W. "Bill" Marriott, Jr., executive chairman of Marriott International and trustee of The J. Willard and Alice S. Marriott Foundation.

Marriott is encouraging Marriott Rewards members to donate points for contributions to the American Red Cross disaster relief efforts. Members donate millions of points each year in support of charitable organizations like the Red Cross, which align with Marriott's community engagement strategy.

As part of their “Spirit to Serve,” Marriott associates have been donating blood, conducting fundraising drives, providing assistance in the community and protecting guests and properties during and in the aftermath of the storm.

For information regarding reservations, please call (800) 228-9290. Those in countries outside of the United States seeking information about the impact of the storm should call the Marriott International toll-free number in their country.

11/02/2012

The Ritz-Carlton, Washington, D.C. Offers “Access Washington” Package for Inauguration 2013

Inaugural Georgetown CupcakeExclusive access to Inaugural perks and amenities usually reserved for celebrities, rock stars, and platinum rewards status.

As the world watches, the President of the United States of America will take the country's highest office this January following this oath:

“I do solemnly swear that I will faithfully execute the office of
President of the United States, and will to the best of my ability,
preserve, protect, and defend the Constitution of the United States.”

Following the oath of office, the President will give his inaugural address, setting out his vision for America and goals for the nation.

The Ritz-Carlton, Washington, D.C., long recognized as the Capital’s most sought after address, is the perfect place to celebrate history in the making with the “Access Washington” package priced at $100,000.

Ann Hand Diamond and Ruby Pin“This package is appealing to those looking to be at the epicenter of the festivities, it offers guests exclusive access to some of Washington, D.C.’s most iconic monuments and museums, gives the guest an opportunity to give back and make a contribution to the hotel’s community partner DC Central Kitchen, while also celebrating the incoming administration in style,” said Elizabeth Mullins, vice president and area general manager of The Ritz-Carlton, Washington, D.C.

It’s a once-in-a-lifetime opportunity tailored to thrill and create lasting memories. The Access Washington Package includes:

• Two first class round trip domestic airline tickets.
• Chauffeured airport transfers in a luxury vehicle
• Four night stay in a luxury suite
• An afternoon of exclusive, behind the scenes private tours of Washington, D.C.’s most iconic sites with private guide Ismail Naskai, winner of “Best Tour Guide” by Washington Area Concierge Association
 -“Walk the walk” of the incoming president
 -Special access to the Capitol, National Archives, Library of Congress,
  National Treasury, Arlington Cemetery, and more
• Inaugural Parade Watching Party at the Newseum – skip the lines with early admittance and enjoy complimentary food and beverage from Wolfgang Puck’s “The Source”
• Private viewing of VIP autograph book signed by heads of state and celebrities. Learn the background and history behind these signatures from the hotel’s in-house celebrity and dignitary expert and take home a copy of the hotel’s VIP autograph book to share with friends and family
• Back of the house hotel tour with hotel security to see how the president and heads of state arrive and exit. Get a sneak peak at behind the scenes Inauguration happenings within the hotel.
• Special inaugural amenities each night
• Club Lounge Access: the private and luxurious Club Lounge is a peaceful, exclusive “retreat” featuring dedicated concierge services and complimentary food and beverage presentations throughout the day and evening.
• Private cupcake decorating party in Georgetown Cupcake’s “Lab” for up to 10 people. Create an “Inaugural” flavor which will be featured as Georgetown Cupcake’s “Secret” Flavor of the Day during Inauguration.
• Three course dinner on January 18th prepared by Executive Chef Yves Samake and the students of DC Central Kitchen. Value of the dinner will be donated to DC Central Kitchen
• Saks Fifth Avenue Chevy Chase will expertly outfit you head-to-toe for your Inaugural Event.
-An afternoon of unforgettable styling in the famed Fifth Avenue Club with a Saks Fifth Avenue Fashion Director and walk away outfitted in a designer dress and luxury tuxedo
- Private hair and make-up session in guest’s suite
- Saks Fifth Avenue “Fashion Concierge” available throughout your stay to  
  service any and all fashion needs
• One-of-a-kind diamond and ruby pin by renowned jeweler Ann Hand

The package is priced at $100,000 USD and is available at The Ritz-Carlton, Washington, D.C. from January 18, 2012 through January 22, 2012. Package is based on double occupancy. Advance reservation is required and requires a non-refundable 14-day advance payment. Additional room nights are available at prevailing rates. For reservations, please contact Aaron Leong at (202) 974-8557, or visit www.ritzcarlton.com.

The Ritz-Carlton Hotel Company, L.L.C. of Chevy Chase, Md., currently operates 80 hotels in the Americas, Europe, Asia, the Middle East, Africa, and the Caribbean. More than 30 hotel and residential projects are under development around the globe. The Ritz-Carlton is the only service company to have twice earned the prestigious Malcolm Baldrige National Quality Award which recognizes outstanding customer service. For more information, or reservations, contact a travel professional, call toll free in the U.S. 1-800-241-3333, or visit the company website at www.ritzcarlton.com. The Ritz-Carlton Hotel Company, L.L.C. is a wholly owned subsidiary of Marriott International, Inc.

Connect with colleen.evans@ritzcarlton.com and michele.klarman@ritzcarlton.com