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140 posts categorized "Ritz-Carlton"

03/19/2013

Re-Mastering an Iconic Classic: The Ritz-Carlton, Naples Announces Multi-Million Dollar Refurbishment

Ritz Carlton NaplesResort poised to unveil a complete overhaul of all 450-guestrooms, suites, dining venues and more.

Naples, Fla. - The iconic five-diamond, five-star Ritz-Carlton, Naples is announcing an unprecedented summer 2013 refurbishment, the first of its kind in the resort’s 27-year history. This project will be one of the largest resort renovations within The Ritz-Carlton Hotel Company’s portfolio. Refurbishments will include a complete overhaul of all 450-guest rooms, suites and corridors, three dinning outlets, Artisans the “princess ballroom,” as well as various structural, mechanical and engineering upgrades throughout the property. 

During the expansive two-month project, set to commence on July 24, 2013, the resort will not be accepting any guests, a first in its history.  While the resort is being re-mastered its sister property, The Ritz-Carlton Golf Resort, located just 10 minutes down the  road, will be open and fully operational.  Guests staying at the Golf Resort will have beach access via the complimentary resort shuttle to Vanderbilt Beach, with full Ritz-Carlton beach services and amenities as well as beachfront dining at Gumbo Limbo restaurant.

“The decision to cease operations for the first time in the resort’s 27-year history is a true testament to our ongoing commitment to product and service excellence,” said Edward V. Staros, Vice President, Managing Director of The Ritz-Carlton Resorts of Naples and one of the original founders of The Ritz-Carlton brand.  “Our goal was to avoid any guest inconvenience during this timeframe. When we reopen our doors on October 1, we look forward to delivering on this commitment by continuing to provide a world renowned level of luxury coupled with all the modern amenities expected by today’s global traveler.”

Interior designers, Wimberly Interiors are responsible for the new guest rooms, which will resemble a luxurious, residential beach home. The effect will bring the beauty of Naples indoors, with warm blues, greens and greys inspired by the Gulf of Mexico and its surrounding landscape. The Ritz-Carlton sophistication will play into the design with clean lines and upscale fabrics that will appeal to both traditional and modern tastes.

On the culinary front, three of the resort’s restaurants will be fully re-mastered by New York-based design agency Blue Plate. The Sushi Bar, to be rebranded The Bar, will get an extended balcony, providing additional outdoor seating with Gulf of Mexico and sunset views.  The Bar interior will be divided to allow for cozier areas while also creating an open space ideal for small events and entertainment. The lounge menu will be revamped to include sushi, small bites and creative cocktails.

The Terrace will reopen as Terrazza, an Italian eatery serving three meals a day. A new glass atrium with fully retractable doors will provide a seaside café feel with indoor and outdoor seating. The popular breakfast buffet will remain, but Terrazza’s new menu and design will make it a hot spot where guests and local residents alike will enjoy a casual lunch or Italian dinner. 

The Grill steakhouse and specialty restaurant will continue as a classic establishment with new contemporary accents to the furnishings and décor.  Refreshing the fabrics and updating. The Grill’s mahogany touches on the walls and floors will remain. The restaurant’s selections of dry-aged beef, fresh seafood and collection of international wines will remain untouched.

The Ritz-Carlton Naples is a favorite wedding destination and as such the resort’s Artisans “princess ballroom” will be brightened with soft silvers, whites and light greys to resemble an elegant jewel box. Taking a cue from diamond wedding bands, new chandeliers will be added to the space and a restructuring to areas of the floor plan will help to expand the room while enhancing access to the resort’s numerous outdoor event venues.

This re-mastering coupled with the investments over the past ten years including a new lobby and lobby concept “Bites” as well as enhancements to other public spaces including 20,000 square feet of meeting space, demonstrates The Ritz-Carlton’s continued commitment to its guests and staff while ensuring that the resort’s reputation for world-class product and service excellence is enhanced. 

This iconic re-mastering will solidify the resort’s position as the social center of Naples, the destination that the resort helped to enhance when the hotel opened to much fanfare 27-years ago. The transformation will be unveiled on October 1, 2013, when the resort will welcome its first guests following the re-opening. 

About The Ritz-Carlton Hotel Company
The Ritz-Carlton Hotel Company, L.L.C. of Chevy Chase, Md., currently operates 82 hotels in the Americas, Europe, Asia, the Middle East, Africa, and the Caribbean. More than 30 hotel and residential projects are under development around the globe. The Ritz-Carlton is the only service company to have twice earned the prestigious Malcolm Baldrige National Quality Award which recognizes outstanding customer service. For more information, or reservations, contact a travel professional, call toll free in the U.S. 1-800-241-3333, or visit the company website at www.ritzcarlton.com. The Ritz-Carlton Hotel Company, L.L.C. is a wholly owned subsidiary of Marriott International, Inc. (NYSE: MAR)

About The Ritz-Carlton Resorts of Naples:
Located on the pristine white sands of Southwest Florida’s Gulf Coast, the AAA Five Diamond, Forbes Five Star Ritz-Carlton, Naples appeals to today’s sophisticated traveler with an array of pampering amenities. With 450 guest rooms and suites—all with stunning views of the Gulf of Mexico—the resort offers a variety of innovative dining experiences, a luxurious, 51,000-square-foot Ritz-Carlton Spa®, two heated pools, a high-tech entertainment lounge, an interactive environmental children’s program and a wide selection of beach activities and water sports. Consistently, readers of Travel + Leisure and Condé Nast Traveler magazines rank The Ritz-Carlton, Naples beach resort among the best in Florida, the U.S., and the world. Dec. 4, 2010, marked The Ritz-Carlton, Naples’ 25th anniversary.

The AAA Five Diamond, Forbes Four Star Ritz-Carlton Golf Resort, Naples is renowned for its exceptional personalized service, inventive cuisine and luxurious accommodations, with panoramic views of the adjacent Greg Norman-designed Tiburón Golf Club. The 295-room Mediterranean-style resort, ranked as one of the top hotels in the U.S. by U.S. New & World Report (2012), is home to a pair of 18-hole signature Greg Norman golf courses at Tiburón and is home to the annual PGA TOUR Franklin Templeton Shootout, hosted in December. The Tiburón Golf Course complex is complete with the with the PGA TOURAcademy, recognized as one of the top academies in the country and the TaylorMade Performance Lab which unites the golfer and fitter with advanced technology to create the ultimate club fitting experience.  January 4, 2012, marked the 10th anniversary of The Ritz-Carlton Golf Resort, Naples.

Connect with allison.sitch@ritzcarlton.com, kelly@ldpr.com or meghna@ldpr.com

03/12/2013

The Ritz-Carlton Abu Dhabi, Grand Canal Now Open

Ritz-Carlton Abu DhabiLegendary Ritz-Carlton Service Arrives in Emirates Capital.

ABU DHABI, UNITED ARAB EMIRATES – After much anticipation, The Ritz-Carlton Abu Dhabi, Grand Canal has opened its doors today. The 532-room luxury resort is the first Ritz-Carlton in Abu Dhabi and the ninth property in the Middle East for the luxury hotel operator.

Inspired by 15th to early 17th century Renaissance architecture and the urban planning of the city of Venice, The Ritz-Carlton Abu Dhabi, Grand Canal is located at the waterfront and consists of ten stately buildings arranged in a crescent formation. Overlooking the 1,600 square meter pool, the backdrop of the hotel is the majestic Sheikh Zayed Grand Mosque. The property features 447 luxurious guestrooms and suites, in addition to 85 private one- and two-bedroom villas. 

“We are delighted to open our  first hotel in the United Arab Emirates capital of Abu Dhabi, a city we have waited to be in until finding absolutely the right location,” stated Herve Humler President and Chief Operations Officer of The Ritz-Carlton Hotel Company, L.L.C.  “Warm Arabian hospitality combined with legendary Ritz-Carlton service will create many unique, once-in-a-lifetime experiences for visitors from around the world.”

Abu Dhabi, the largest of UAE’s seven emirates, was a fishing village known regionally for its pearl trade just 50 years ago.  Today, luxury and style are infused with traditional values of hospitality and culture, and make this dynamic city a draw for over 2 million visitors annually.  Made up of 200 small islands, Abu Dhabi’s stunning beaches, expansive desert and lush oases provide a venue for exhilarating adventure or tranquil retreat while the old souks and majestic Sheikh Zayed Grand Mosque – recently named one of the world’s top visitor attractions – offer an intimate look into Arabian culture.

Beautifully manicured lawns, unique water features, and private beaches over an expansive 57-acres give an immediate sense of well-being to guests upon arrivel at the Venetian-designed Ritz-Carlton. Leisure and business travellers alike will enjoy the refined elegance of the 85 one- and two-bedroom villas complete with spacious outdoor terraces, separate arrival palazzo and private butler service.  The Ritz-Carlton Club Level provides a dedicated concierge, private check-in, plus five food and beverage offerings throughout the day within an exclusive lounge boasting panoramic views of the property, canal and city skyline,

The 1,550 square meter Roma Ballroom is the epitome of elegance on a grand scale.  Able to accommodate up to 900 guests and divisable by three, the ballroom also provides an exclusive elevator directly from the private Bridal Suite into the venue.  Two expansive marble foyers with natural daylight, 14 additional meeting rooms, and a traditional majlis (literally meaning “a place of sitting” in Arabic) ensure The Ritz-Carlton is the perfect venue for all special celebrations and events. 

Renowned Ritz-Carlton chefs will please every palate in any of the ten hotel restaurants and bars including three signature restaurants created by award-winning Japanese designer Super Potato. Li Jiang, meaning “beautiful river” in Chinese, is a modern Southeast Asian restaurant with an open kitchen specializing in noodles and dim sum; Mijana, a contemporary Arabic restaurant, showcases the very best in traditional Lebanese and regional cooking; while The Forge, a signature steak house, serves specialty cuisine in a stylish setting paired with the world’s finest wines.  The all-day dining restaurant, Giornotte (blending the Italian words for “day” and “night”), has an indoor seating capacity of 358 and serves light Mediterranean fare.  Dolce, an Italian gelato and coffee café; Alba, the lobby lounge serving Afternoon Tea; Sorso, a traditional Ritz-Carlton lobby bar; Al Fresco, the pool restaurant; plus two pool bars round out the remaining food and beverage offerings at The Ritz-Carlton Abu Dhabi, Grand Canal.

A 1,600 square meter outdoor pool, one of the largest in UAE; a fully-equipped health club; and the Ritz Kids Club are just a few of the other leisure facilities available for guests to enjoy. 

Reservations are currently being accepted at The Ritz-Carlton Abu Dhabi, Grand Canal. Please call toll-free in the U.S. 1-800-241-3333, or click www.ritzcarlton.com/AbuDhabi for reservations or further information.

The Ritz-Carlton Hotel Company, L.L.C. of Chevy Chase, Md., currently operates 82 hotels in the Americas, Europe, Asia, the Middle East, Africa, and the Caribbean. More than 30 hotel and residential projects are under development around the globe. The Ritz-Carlton is the only service company to have twice earned the prestigious Malcolm Baldrige National Quality Award which recognizes outstanding customer service. For more information, or reservations, contact a travel professional, call toll free in the U.S. 1-800-241-3333, or visit the company website at www.ritzcarlton.com. The Ritz-Carlton Hotel Company, L.L.C. is a wholly owned subsidiary of Marriott International, Inc. (NYSE: MAR)

Connect with allison.sitch@ritzcarlton.com

02/26/2013

The Ritz-Carlton Hotel Company, L.L.C. Collaborates with Asprey to Bring Travelers the Very Best Hotel Amenities

Asprey amenitiesChevy Chase, MD – February 26, 2013 – Guests of Ritz-Carlton properties around the world now have the pleasure of using Asprey Purple Water amenities in the guestrooms, through a new alliance between the two legendary luxury brands.

Holding a royal warrant and dating back to 1781, Asprey is one of the world’s oldest and most revered luxury goods houses. Steeped in heritage but with an eye to the future, Asprey is synonymous with luxury and refinement.

The Asprey bath and body range features their signature scent, Purple Water. The fragrance was originally created to be a distillation of the rich and creative past of Asprey, and its exciting and luxurious present; a fresh citrus fragrance blended with spicy undertones to denote strength and stature. The range of Asprey Purple Water amenities will be available in Ritz-Carlton guest rooms and suites. The striking new collection of purple jacquard print tubes has been specially designed to add a final touch of luxury to Ritz-Carlton bathrooms across the globe.

This alliance between the two iconic luxury brands brings a shared dedication to craftsmanship and delivery of the utmost luxury experiences. Both have a legendary commitment to excellence and are steeped in a rich heritage. “The Ritz-Carlton Hotel Company prides itself on creating experiences so exceptional that the memories of a hotel visit will stay with our guests for a lifetime” expressed Herve Humler, President, C.O.O. and founding member of The Ritz-Carlton.  “From concierge services to housekeeping, dedication to the art of the craft and much care goes into every moment of a guests’ journey during a visit to our hotels. Our partnership with Asprey is one that will truly enrich a guest’s experience at a Ritz-Carlton.”

In addition to experiencing the in-room line of Asprey Purple Water, guests are also able to purchase Purple Water items from Ritz-Carlton gift boutiques in hotels across the Americas, online at www.ritzcarlton.com from March 12, and at The Ritz-Carlton, Boston Common from the first Asprey boutique in a Ritz-Carlton hotel which has opened in the hotel’s main lobby.

The new retail location at The Ritz-Carlton, Boston Common, features an exclusive inventory of pieces such as fine jewelry, leather goods including handbags, briefcases and luggage, silver, watches and cufflinks, china, crystal and games.  The boutique is open 10am – 6pm Tuesday through Saturday and by personal appointment.

“The unrivaled Asprey craftsmanship, fine jewelry and luxurious leather items are timeless treasures that our hotel guests and neighboring residents will greatly appreciate” said Humler.   Just as over many generations Asprey has developed into a fine British luxury retailer, The Ritz-Carlton has long been synonymous with unparalleled service and refined luxury.”

About The Ritz-Carlton Hotel Company, L.L.C.
The Ritz-Carlton Hotel Company, L.L.C. of Chevy Chase, Md., currently operates 81 hotels in the Americas, Europe, Asia, the Middle East, Africa, and the Caribbean. More than 30 hotel and residential projects are under development around the globe. The Ritz-Carlton is the only service company to have twice earned the prestigious Malcolm Baldrige National Quality Award which recognizes outstanding customer service. For more information, or reservations, contact a travel professional, call toll free in the U.S. 1-800-241-3333, or visit the company website at www.ritzcarlton.com. The Ritz-Carlton Hotel Company, L.L.C. is a wholly owned subsidiary of Marriott International, Inc. (NYSE: MAR)

About Asprey
The British Standard since 1781, Asprey is renowned as makers of fine jewelry, china, silver, leather, watches, rare books, polo kit, special commissions, and items for the pleasure of giving.

Connect with allison.sitch@ritzcarlton.com

 

02/06/2013

An Intimate Valentine's Evening with 5 Time Grammy Considered Artist Ski Johnson to Benefit Boys Town Washington, D.C.

Ski Johnson (fundraiser for Boys Town Washington DC)Decadent Chocolate, Cool Veuve Clicquot Champagne and Hot Jazz.
 
WASHINGTON, D.C. – The Ritz-Carlton, Washington, D.C. will host an unforgettable Valentine’s evening featuring a live performance by renowned #1 Billboard jazz artist and 5 time Grammy considered artist, Ski Johnson. Hosted in one of the hotel’s elegant private rooms the location will set a romantic and intimate backdrop to Johnson’s smooth and mellow tones. 

The special Valentine’s evening event features Ski Johnson’s captivating soulful jazz style, Veuve Clicquot Champagne and decadent chocolates and desserts prepared by Executive Pastry Chef Nelson Paz. Guests attending the event looking to extend their Valentine’s evening can take advantage of a special hotel rate of $209 with Deluxe Room accommodations. The rate is valid only for guests attending the Ski Johnson Valentine evening benefit on February 14, 2013 and does not include tax.

The Chocolate, Champagne and Jazz event is $125, including tax and gratuity and runs from 8:30 p.m. until 10 p.m. with all profits benefiting Boys Town Washington D.C.  The Ritz-Carlton, Washington, D.C. has partnered with Boys Town Washington D.C. in improving the lives of
 at-risk youth and supports them through fundraising and community service programs such as “Planting the Seeds of Hope” and “Job Shadowing Day” throughout the year.

For reservations for the Chocolate, Champagne and Jazz event, please call 202-974-5566.

For more information or reservations for The Ritz-Carlton, Washington, D.C., please call the hotel directly at (202) 835-0500, a travel professional, or visit www.ritzcarlton.com/en/properties/washingtondc.

The Ritz-Carlton Hotel Company, L.L.C. of Chevy Chase, Md., currently operates 81 hotels in the Americas, Europe, Asia, the Middle East, Africa, and the Caribbean. More than 30 hotel and residential projects are under development around the globe. The Ritz-Carlton is the only service company to have twice earned the prestigious Malcolm Baldrige National Quality Award which recognizes outstanding customer service. For more information, or reservations, contact a travel professional, call toll free in the U.S. 1-800-241-3333, or visit the company website at Hwww.ritzcarlton.comH. The Ritz-Carlton Hotel Company, L.L.C. is a wholly owned subsidiary of Marriott International, Inc.

Connect with colleen.evans@ritzcarlton.com

01/31/2013

Marriott to Double in Size in Thailand: Signs Landmark Deal with TCC Hotels Group for Seven Hotels

TCC HG & MarriottMarriott International expects to add 3,000 rooms to its existing portfolio of hotels in the country from 2016.

BANGKOK, THAILAND - Marriott International today announced the signing of seven management agreements with TCC Hotels Group which will see the US hospitality company operating seven TCC hotels across Thailand. These agreements make the TCC Hotels Group the largest owner of Marriott International hotels in Asia Pacific. [Seen in the picture (left to right) are Mr. Shawn Hill, Regional Vice President - Hotel Development Asia-Pacific, Marriott International; Mr. Paul Foskey, Executive Vice President -  International Hotel Development Asia-Pacific, Marriott International; Mr. Simon Cooper, President & Managing Director Asia-Pacific, Marriott International; Mr. Charoen Sirivadhanabhakdi, Chairman of TCC Group; Mr. Charles Mak, Managing Director & President - International Wealth Management, Morgan Stanley; Mrs. Wallapa Traisorat and Mr. Soammaphat Traisorat - President and CEO, TCC Hotels Group.]

The seven hotels are:
• The Imperial Queen’s Park Hotel, Bangkok to be rebranded as Bangkok Marriott Hotel Queen’s Park
• Imperial Adamas Phuket Beach Resort to be rebranded as Phuket Marriott Resort & Spa, Nai Yang Beach
• HuaHin Marriott Resort & Spa
• Pattaya Marriott Resort & Spa, Jomtien Beach
• JW Marriott Pattaya Resort & Spa
• Marriott Hotel and Executive Apartments, Bangkok Surawong
• The Ritz-Carlton, Bangkok

This landmark agreement will add 3,000 rooms to Marriott International’s existing 12 hotels of 3,110 rooms across Thailand.

The TCC Hotels Group will represent a variety of Marriott International’s brands including The Ritz-Carlton, JW Marriott and the company’s signature Marriott Hotels & Resorts brand. It will see Marriott International take on the management of two existing hotels and five new build properties across the country in the strategic tourist destinations of Bangkok, Phuket, HuaHin and Pattaya.

Speaking at the signing ceremony in Bangkok, Simon Cooper, Marriott International’s president and managing director Asia Pacific, said: “We are delighted to announce this landmark deal for Thailand. TCC Hotels Group is very well established as a hotel owner and operator around the world and these seven hotels will add to our already strong portfolio of hotels in the country.”

“I believe this partnership shows our commitment to and faith in Thailand as a strategically important business and leisure destination in South East Asia. Managing this portfolio of TCC hotels in the country will allow us to extend our product offering and brands in Thailand, and enable domestic and international travellers to experience our hotels and world-class service.”

TCC Hotels Group expects to invest approximately US$500 million for the seven hotels including an extensive refurbishment of the existing Imperial Queen’s Park Hotel, Bangkok and the Imperial Adamas Phuket Beach Resort before being rebranded and opened under the Marriott Hotels & Resorts brand in 2016.

“TCC Hotels Group believes that Thailand and the group could benefit from the global network and standards of Marriott International. We are very excited to be working together with Marriott International, an experienced global operator to support our growth strategy and our confidence in both Tourism and MICE business sectors of Thailand,” said Wallapa Traisorat, President of TCC Hotels Group.  

These 3,000 rooms are in addition to Marriott International’s existing pipeline in Thailand of more than 1,000 rooms, and the company expects to be managing almost 7,000 rooms in Thailand by 2017 to support the continued tourism growth for Thailand as it becomes a strategic location of the Asian Economic Community (AEC).

NOTE: The statements about the opening dates for the new hotels and timing of brand launches are “forward looking statements" within the meaning of federal securities laws, not historical facts, and are subject to a number of risks and uncertainties, including supply and demand changes for hotel rooms; competitive conditions in the lodging industry; relationships with clients and property owners; the availability of capital to finance hotel growth; and other risk factors identified in Marriott International, Inc.'s most recent quarterly report to the US Securities and Exchange Commission on Form 10-Q; any of which could cause actual results to differ materially from those expressed in or implied by our statements. These statements are made as of the date of this press release, and we undertake no obligation to publicly update or revise any forward-looking statement, whether as a result of new information, future events or otherwise.

TCC Hotels Group
TCC Hotels Group is a member of the TCC Land Group, one of Thailand’s most prominent conglomerates. Its core business is to develop and to invest in a wide range of real estate projects including: residential, office buildings, hospitality, and the retail sector. TCC Land’s expertise also extends to property and land management not only in Thailand but also in other countries worldwide.

Marriott International
Marriott International, Inc. (NYSE: MAR) is a leading lodging company based in Bethesda, Maryland, USA with more than 3,700 properties in 74 countries and territories and reported revenues of over $12 billion in fiscal year 2011.  The company operates and franchises hotels and licenses vacation ownership resorts under 18 brands, including Marriott Hotels & Resorts, The Ritz-Carlton, JW Marriott, Bulgari, EDITION, Renaissance, Gaylord Hotels, Autograph Collection, AC Hotels by Marriott, Courtyard, Fairfield Inn & Suites, SpringHill Suites, Residence Inn, TownePlace Suites, Marriott Executive Apartments, Marriott Vacation Club, Grand Residences by Marriott, and The Ritz-Carlton Destination Club.  There are approximately 300,000 employees at headquarters, managed and franchised properties.  Marriott is consistently recognized as a top employer and for its superior business operations, which it conducts based on five core values: put people first, pursue excellence, embrace change, act with integrity, and serve our world. For more information or reservations, please visit our website at www.marriott.com, and for the latest company news, visit www.marriottnewscenter.com

Connect with daniel.ford@marriott.com

01/30/2013

The Ritz-Carlton Hotel Company, L.L.C. Receives Honors for Thirty-Two Properties in the 2013 Edition of U.S. News & World Report's Best Hotel Rankings

The Ritz-Carlton Hotel Company, L.L.C. logo

CHEVY CHASE, Md.– An impressive 32 hotels within The Ritz-Carlton Hotel Company, L.L.C. have been named award winners in the 2013 edition of U.S. News & World Report’s Best Hotel Rankings. 

To qualify for this distinguished accolade, U.S. News & World Report identifies the best hotels using an unbiased methodology centered on three components: reputation among professional travel experts, guest reviews, and hotel class ratings.  The respected organization ranked nearly 2,000 hotels across the USA and the Caribbean, with the top 10 percent among the luxury segment analyzed, selected as winners.

“We are honored to have so many properties awarded among this elite group,” offers Herve Humler, president and chief operations officer of The Ritz-Carlton Hotel Company.   “As we approach our 30th year as a purveyor of the luxury lifestyle, our top priority remains a commitment to providing memorable service excellence and we greatly appreciate the external recognition of our efforts.”

GOLD BADGE WINNERS - "Best Hotels in the USA" Award:

• The Ritz-Carlton, Amelia Island
• The Ritz-Carlton, Bachelor Gulch
• The Ritz-Carlton, Buckhead
• The Ritz-Carlton, Charlotte
• The Ritz-Carlton, Dallas
• The Ritz-Carlton, Denver
• The Ritz-Carlton, Dove Mountain
• The Ritz-Carlton, Fort Lauderdale
• The Ritz-Carlton, Georgetown
• The Ritz-Carlton Golf Resort, Naples
• The Ritz-Carlton, Half Moon Bay
• The Ritz-Carlton, Kapalua
• The Ritz-Carlton, Laguna Niguel
• The Ritz-Carlton, Lake Tahoe
• The Ritz-Carlton, Naples
• The Ritz-Carlton, New Orleans
• The Ritz-Carlton New York, Central Park
• The Ritz-Carlton Orlando, Grande Lakes
• The Ritz-Carlton, San Francisco

"Best Hotels in the Caribbean" Award:
• The Ritz-Carlton, Grand Cayman

SILVER BADGE WINNERS - Identified as one of the "Best Hotels" within its market:
• Dorado Beach, a Ritz-Carlton Reserve – Best Hotels in Puerto Rico
• The Ritz-Carlton, Atlanta – Best Hotels in Atlanta
• The Ritz-Carlton, Boston Common – Best Hotels in Boston
• The Ritz-Carlton Key Biscayne, Miami – Best Hotels in Miami
• The Ritz-Carlton, Los Angeles – Best Hotels in Los Angeles
• The Ritz-Carlton New York, Battery Park – Best Hotels in New York City
• The Ritz-Carlton, Pentagon City – Best Hotels in Washington, D.C.
• The Ritz-Carlton, Philadelphia – Best Hotels in Philadelphia
• The Ritz-Carlton, South Beach – Best Hotels in Miami Beach
• The Ritz-Carlton, St. Louis – Best Hotels in St. Louis
• The Ritz-Carlton, St. Thomas – Best Hotels in the U.S. Virgin Islands
• The Ritz-Carlton, Tysons Corner – Best Hotels in Washington, D.C.
• The Ritz-Carlton, Washington DC – Best Hotels in Washington, D.C.

About The Ritz-Carlton Hotel Company, L.L.C.
The Ritz-Carlton Hotel Company, L.L.C. of Chevy Chase, Md., currently operates 81 hotels in the Americas, Europe, Asia, the Middle East, Africa, and the Caribbean. More than 30 hotel and residential projects are under development around the globe. The Ritz-Carlton is the only service company to have twice earned the prestigious Malcolm Baldrige National Quality Award which recognizes outstanding customer service. For more information, or reservations, contact a travel professional, call toll free in the U.S. 1-800-241-3333, or visit the company website at www.ritzcarlton.com. The Ritz-Carlton Hotel Company, L.L.C. is a wholly owned subsidiary of Marriott International, Inc. (NYSE: MAR)

Connect with parool.shah@ritzcarlton.com

01/17/2013

The Ritz-Carlton Hotel Company, L.L.C. Anchors North East China with 2013 Opening in Revitalised Historical Heart of Tianjin

TianjinLocated in the heart of the revitalised former British concession and central business district, The Ritz-Carlton, Tianjin will form an iconic landmark when it opens mid-2013 and pays homage to the city’s historical heritage and vibrant modern development.

Tianjin, which literally means Emperor’s Port in North East China, has long been recognized as a key trading port and as a route to Beijing which is only 30 minutes away by high speed train. Designated by the Chinese government as one of five ‘national central cities’, Tianjin is at the forefront of leading and developing political, cultural and economic standards for the nation.

The Ritz-Carlton, Tianjin, is located by the Haihe River, surrounded by the 19th and 20th century architecture of European nations that sought to trade with China, reflecting the city’s strategic importance that continues today. Tianjin enjoys one of the fastest growth rates in China and is a key hub of the economy. Major industries include petrochemical, car production, metal works and aircraft manufacturing. It is also the world’s fifth largest container port and China’s largest artificial deep-water port.

The soon-to-open Ritz-Carlton hotel with a grand neo-classical style façade was designed by the Tianjin Academy of Urban Planning and Design, with interiors created by luxury hospitality designer, Pierre-Yves Rochon. It houses 277 rooms, including 53 suites and reflects the cultural European heritage in the district.

“The opening of The Ritz-Carlton, Tianjin in one of China’s most strategically important cities reflects our desire to meet the growing Chinese appetite for luxury experiences,” said Herve Humler, President and Chief Operations Officer, The Ritz-Carlton Hotel Company. “The Ritz-Carlton, Tianjin represents a major gateway opportunity that will accelerate the recognition of our service commitment to excellence by Chinese guests. It is an exciting time to lead the evolution of bespoke luxury by creating memorable experiences that will stay with them for life.”

Mr. Ma He Ting, Chairman of the Board of Tianjin Real Estate Development Management Group Co. Ltd said: “The city of Tianjin’s economic prestige and historical significance needs to build world-class facilities and services. We are delighted to have partnered with The Ritz-Carlton Hotel Company to bring part of that dream to life with an internationally-recognized luxury hospitality experience.”

The property will showcase four restaurants and bars, the signature of which will be an elegant Cantonese restaurant with 10 private dining rooms, each featuring its own private wine cellar.

The popularity of the trendy lifestyle venue, Flair Bar and Lounge at The Ritz-Carlton Shanghai, Pudong influenced a sister venue at The Ritz-Carlton, Tianjin which will offer Asian tapas, a dedicated whisky bar and a cigar cellar adjacent to the private room on the Mezzanine level. Flair in Tianjin will also feature nightly lounge music.

The Lobby Lounge, located at the heart of the hotel’s majestic lobby will of course embrace the tradition of classical English Afternoon Tea service and a gourmet selection of fine Chinese and British teas, and an all-day dining restaurant with a theatre of live cooking stations will serve cuisine from Japan, China and Italy.

The Ritz-Carlton Club Lounge for club and suite guests will have a warm designer urban apartment atmosphere with elements to include a grand fire place room, a library, separate game and entertainment areas as well as a boutique bar and residential kitchen styling.

Conference spaces will include one of the city’s largest ballrooms, and three additional function rooms, totaling 1,625 square meters of space. The hotel will be fully equipped with an indoor swimming pool, luxury fitness and spa facilities.

About The Ritz-Carlton Hotel Company, LLC
The Ritz-Carlton Hotel Company, L.L.C., of Chevy Chase, Md., currently operates 81 hotels in the Americas, Europe, Asia, the Middle East, Africa, and the Caribbean. More than 30 hotel and residential projects are under development around the globe. The Ritz-Carlton is the only service company to have twice earned the prestigious Malcolm Baldrige National Quality Award, an award that originated in 1987. Its purpose is to promote the awareness of quality excellence, recognize quality achievements of companies and publicize successful quality strategies. The Ritz-Carlton Hotel Company won the award in 1992 and 1999. For more information, or reservations, contact a travel professional, call toll free in the U.S. 1-800-241-3333, or visit the company web site at www.ritzcarlton.com. The Ritz-Carlton Hotel Company, L.L.C. is a wholly-owned subsidiary of Marriott International, Inc. (NYSE:MAR).

Connect with ainslie.cheung@ritzcarlton.com

12/13/2012

The Ritz-Carlton, Chengdu Set to Open its Doors in Summer 2013

Ritz-Carlton Chengdu - ExteriorFirst International Luxury Hospitality Brand to Enter Southwest China.

The Ritz-Carlton Hotel Company, L.L.C. announces that  The Ritz-Carlton, Chengdu, located in the heart of the capital of Sichuan province, will become the luxury hotel operator’s first flag in Southwest China, when it opens in summer 2013.

Sichuan is renowned globally as the home of the giant panda, one of China’s national treasures, while the city of Chengdu enjoys a rich history dating back over 2,000 years as a cultural and trading hub. Today, Chengdu is recognized as amongst the new leading cities inside China.

The Ritz-Carlton, Chengdu, in Tianfu Square, is home to one of the city’s largest commercial districts. The hotel will have 353 rooms, including 55 suites, taking interior design cues from the style of a traditional courtyard home which can be found in parts of the old city. Featuring a palette of light woods, relaxing blues and golden hues, the property will subtly reflect the city’s heritage in a contemporary way.

The property features three restaurants including an elegant Cantonese with eight private dining rooms, Flair – the sister lifestyle restaurant and bar of The Ritz-Carlton Shanghai, Pudong as well as an all-day dining restaurant. There will also be a contemporary lobby lounge that will act as a focal point for people to meet and enjoy high tea. Meeting spaces will include a Grand Ballroom, Junior Ballroom and seven additional meeting rooms, totaling 1,716 square meters of space. The hotel will be fully equipped with an indoor swimming pool as well as luxury fitness and spa facilities.

“China is already one of our most significant international markets. The opening of The Ritz-Carlton, Chengdu sees the company continue on a path that will double its China footprint in the next 3 years. Chengdu is the key economic, transport and communication hub in Western China and is one of the fastest growing cities in the world today,” said Herve Humler, President and Chief Operations Officer, The Ritz-Carlton Hotel Company. “The  Ritz-Carlton, Chengdu will be a new beacon of luxury hospitality in Southwest China.”

Mr. LI Sze Lim, Chairman of R&F Properties said: “We are delighted to be bringing an international luxury brand the stature of The Ritz-Carlton’s to Southwest China. We have created a major landmark in the rapidly growing city of Chengdu and the opening of The Ritz-Carlton will complete one of the most significant projects the city has ever seen.”

About The Ritz-Carlton Hotel Company, LLC
The Ritz-Carlton Hotel Company, L.L.C., of Chevy Chase, Md., currently operates 81 hotels in the Americas, Europe, Asia, the Middle East, Africa, and the Caribbean. More than 30 hotel and residential projects are under development around the globe. The Ritz-Carlton is the only service company to have twice earned the prestigious Malcolm Baldrige National Quality Award, an award that originated in 1987. Its purpose is to promote the awareness of quality excellence, recognize quality achievements of companies and publicize successful quality strategies. The Ritz-Carlton Hotel Company won the award in 1992 and 1999. For more information, or reservations, contact a travel professional, call toll free in the U.S. 1-800-241-3333, or visit the company web site at www.ritzcarlton.com. The Ritz-Carlton Hotel Company, L.L.C. is a wholly-owned subsidiary of Marriott International, Inc. (NYSE:MAR).

Connect with Ainslie.Cheung@ritzcarlton.com

12/12/2012

The Ritz-Carlton Hotel Company, L.L.C. Opens Dorado Beach, A Ritz-Carlton Reserve

Dorado Beach a Ritz-Carlton Reserve - Arrival PavilionDebuting A New Concept In Luxury Travel Experiences in the Americas.

PUERTO RICO - The Ritz-Carlton Hotel Company, L.L.C., recognized as the global leader in luxury hospitality is pleased to debut the first Ritz-Carlton Reserve property in the Americas with Dorado Beach, a Ritz-Carlton Reserve in Puerto Rico. Situated on 1,400 acres of the former Laurance Rockefeller estate, the long awaited second Reserve, part of an exclusive collection of bespoke properties, will usher in a new level of luxury travel experiences for guests in the Western Hemisphere when it opens today.  

A cherished destination, Dorado Beach, a Ritz-Carlton Reserve is an intimate retreat offering a true sense of barefoot elegance, blending Laurance Rockefeller’s novel environmental design philosophies and modern yet minimal décor. Created as an open-air enclave infused with references to the surrounding natural landscape and diverse culture, Dorado Beach is a true luxury sanctuary designed to allure the world’s most discerning travellers through a bevy of one-of-a-kind lifestyle experiences, including:  

Accommodations
With 100 spacious guestrooms and 14 one-bedroom suites that sit directly onto the beach, guests can select from an exquisite collection of accommodations that allow the backdrop to take precedence through a complete indoor and outdoor experience. Floor-to-ceiling sliding doors entirely disappear onto seamless ocean views, while outdoor shower gardens, indoor showers with deep soaking tubs, individual infinity-edge pools, rooftop pools and cabanas create an incomparable luxury experience.

Su Casa
Originally erected in the 1920s for the plantation land’s first owner, Clara Livingston, Su Casa’s storied grandeur now serves as a four-bedroom VIP villa overlooking the ocean. Paired with towering palm trees, expansive gardens, a private infinity edge pool and a spacious cigar veranda, the hacienda has been fully restored and modernized following a multimillion dollar restoration while preserving its legendary heritage and serene beauty.

Spa Botánico
Tucked away amid lush flora is Spa Botánico, a five-acre botanical sanctuary of pampering offering a holistic yet modern approach to beauty and wellness incorporating Manos Santos practices, ancient local healers often referred to as ‘Holy Hands’. Reflective of Dorado Beach’s lush surroundings, Spa Botánico blends a soothing natural environment inspired by these ancient Puerto Rican healing traditions, modern therapies and the finest quality of local botanicals to indulge the body, mind and spirit. Distinctive treatment facilities, warm and cool pools, waterfall showers, glass-walled treatment pavilions and open air Treehouse platforms create a relaxing state of well being among nature.

Mi Casa by José Andrés
For a world-class culinary experience, internationally acclaimed Chef José Andrés introduces his first restaurant outside the United States with Mi Casa. Inspired by Puerto Rico’s diverse culinary landscape, guests are treated to an artfully crafted menu of locally-caught seafood and avant-garde dishes. Chef Andrés will fuse his knowledge of sophisticated cooking and regional flavors to offer guests a truly exceptional culinary experience and a unique blend of Spanish and Puerto Rican flavors. The restaurant’s beverage selection mirrors its distinct cuisine showcasing an array of traditional and handcrafted cocktails, a portfolio of artisanal offerings and a robust international wine list complementing complex yet delicate flavors.

Jean-Michel Cousteau’s Ambassadors of the Environment
Designed for adults, families, and children, participants of Jean-Michel Cousteau’s Ambassadors of the Environment can discover Puerto Rico’s natural wonders both on land and sea, including coral reefs, a diversity of birds, wetlands, and traditional Taino culture through exciting and memorable adventures and activities, such as snorkeling, kayaking, hiking and exploring an archaeological site directly on property. Integrating the program’s environmentally-conscious philosophy into the building’s infrastructure, the Ambassador House is designed to adhere to the highest standards of the U.S. Green Building Council, with a variety of sustainable efforts including regionally-sourced materials, renewable energy, organic and sustainable finishes and furniture, and monitoring systems to reduce the buildings overall energy usage. 

“As a Ritz-Carlton Reserve, the philosophy behind Dorado Beach, a Ritz-Carlton Reserve is to immerse guests into Puerto Rico’s rich history and extraordinary landscape while providing an unparalleled luxury travel experience unlike any other,” said Herve Humler, president and COO for The Ritz-Carlton Hotel Company, L.L.C. “Reflective of Laurance Rockefeller’s vision from more than 50 years ago of a natural sanctuary, the island is a combination of historical charm and metropolitan life blending serenity and a pristine backdrop – a perfect location for the Ritz-Carlton Reserve experience,” he added.

The guest journey begins at the arrival pavilion, incorporating stylistic influences of contemporary soft structures and lush, indigenous landscape. Framed by striking ocean views, guests ascend the luxury hotel’s entryway to the arrival pavilion consisting of multiple small buildings separated to preserve the land’s original trees. Connected walkways raised above sunken gardens create a tropical forest floor punctuated by restful hanging beds, so every view is of both the land and sea and a seamless transition between the indoor and outdoor environment.

To complement an unparalleled luxury experience, guests are invited to revel in a magical social event at the iconic Surf Room, a newly designed reconstruction from the original Rockefeller era. Beautifully appointed floor-to-ceiling glass windows enhance sweeping views of the Caribbean Sea which open out to an outside terrace set directly upon sand, creating an enchanting background perfect for any special occasion.

In addition to Mi Casa, Dorado Beach, a Ritz-Carlton Reserve offers three dining venues, including Positivo Sand Bar, situated parallel to the ocean offering magnificent vantage points with al fresco cuisine and refreshing cocktails; Encanto Beach Club Bar & Grill, an open-air bistro with freshly grilled cuisine for lunch and Asian-style selections for dinner; and La Cocina Gourmet, an outpost providing Puerto Rican coffees, homemade gelatos and local delights.

To experience the first Ritz-Carlton Reserve in the Americas and the Caribbean’s premier luxury resort at Dorado Beach, a Ritz-Carlton Reserve, high season rates at the resort start at $1,499 per night, setting a new luxury benchmark for the Caribbean. Reservations can be made through travel professionals, on www.ritzcarlton.com or by calling 800-241-3333. For more information, visit http://www.ritzcarlton.com/en/Reserve/DoradoBeach/Default.htm 


About The Reserve
The Reserve brand extension features signature, one-of-a-kind boutique resorts located in choice settings around the world, each with a distinctive personality and sense of place. Dorado Beach in Puerto Rico joins the idyllic Phulay Bay Ritz-Carlton Reserve in Thailand, which sits at the edge of the Andaman Sea. A refuge from the expected, Reserve is for travelers seeking to discover a singular location and peerless resort that, through its design and services, has a distinctive personality that blends together the culture, history and heritage of its setting. The Reserve brand extension will be distinguished from other award-winning Ritz-Carlton resorts by offering guests’ exotic, hand-selected “hideaway” destinations globally; a relaxed, casually elegant atmosphere; and an even greater level of individualized service through a higher staff to guest ratio.

Connect with allison.sitch@marriott.com

12/11/2012

True Craftmenship Continues to Create Indelible Memories

AOTC - FloristThe Ritz-Carlton adds to the ‘Art of The Craft’ video collection.

CHEVY CHASE, Md. – The Ritz-Carlton Hotel Company, L.L.C has added two stunning videos to ‘The Art of The Craft’ collection. Launched in September of 2012, the series gives a glimpse of what goes into the legendary service of The Ritz-Carlton.

“The Art of The Craft films offer us the opportunity to give a glimpse of life behind the scenes at a Ritz-Carlton hotel, while connecting with consumers in the place they most like to absorb information today; the digital space” stated Herve Humler, President and Chief Operations Officer, The Ritz-Carlton Hotel Company. “They are beautifully made and place our own, very real ladies and gentlemen in the spotlight.”

In the two new films, we are introduced to a florist from the Hotel Arts in Barcelona, a Ritz-Carlton hotel. She is inspired by her guests and her love of simplicity.  She creates dramatic floral arrangements with bold colors and shapes, as would a a choreographer with a series of performances. Through her craft she is able to share her passion for art and flowers, stimulating each guest’s senses and creating indelible memories in the minds of those who appreciate them. In Washington D.C. we meet a steward who plays a pivotal role in all major events at this iconic property.  No matter how complex the function may be, he ensures flawless execution, as if rehearsed for months.  His attention to detail and willingness to go above and beyond is driven by the simple desire to see a guest smile. These craftsmen share details of the role they play within The Ritz-Carlton and the opportunity they have to make differences to a guest experience, beyond their expectations.

Direct links to the two new films:
Florist in Barcelona: http://www.youtube.com/watch?v=ylYWZWzF03c&list
Steward in Washington DC: http://www.youtube.com/watch?v=7igaVCpZ2tg&feature

The whole series: www.ritzcarlton.com/artofthecraft

About The Ritz-Carlton Hotel Company, LLC
The Ritz-Carlton Hotel Company, L.L.C., of Chevy Chase, Md., currently operates 80 hotels in the Americas, Europe, Asia, the Middle East, Africa, and the Caribbean. More than 30 hotel and residential projects are under development around the globe. The Ritz-Carlton is the only service company to have twice earned the prestigious Malcolm Baldrige National Quality Award, an award that originated in 1987. Its purpose is to promote the awareness of quality excellence, recognize quality achievements of companies and publicize successful quality strategies. The Ritz-Carlton Hotel Company won the award in 1992 and 1999. For more information, or reservations, contact a travel professional, call toll free in the U.S. 1-800-241-3333, or visit the company web site at www.ritzcarlton.com. The Ritz-Carlton Hotel Company, L.L.C. is a wholly-owned subsidiary of Marriott International, Inc. (NYSE:MAR).

Connect with allison.sitch@ritzcarlton.com