Marriott News Center

84 posts categorized "workplace"


Marriott Aids the Philippines After Typhoon Haiyan

Our hearts go out to the victims affected by Friday’s devastating Typhoon Haiyan that struck central Philippines. An estimated 10 million people have been affected by the strongest typhoon ever to make landfall in recorded history. We continue to assess the full impact on our associates, their families and personal property.

The Cebu City Marriott and Manila Marriott hotels remain operational and are working closely with the Philippine Red Cross in meeting the needs of their associates and the broader community.

Given the historic scale of devastation caused by Typhoon Haiyan, Marriott International is contributing $50,000 USD (more than 2 million Philippine Peso) to the Red Cross Typhoon Haiyan Appeal.  Charitable efforts are underway at our hotels throughout the Asia Pacific region, particularly through the continent’s eleven Marriott Business Councils.  Activities are predominantly focused on fundraising to help the Philippine Red Cross address the most critical needs for food, water, clothing and medicine, rather than in-kind donations from outside the Philippines which often prove difficult to ship and distribute in the affected areas.”

The Philippine Red Cross is the primary provider of emergency relief during this disaster and associates who would like to contribute to their efforts through the American Red Cross may:

  • Make a credit card donation via the ARC secure website for the Typhoon Appeal.  Make a donation by calling 1-800-REDCROSS (1-800-733-2767) or 1-800-257-7575 (Spanish) and designating your gift for Philippine Typhoon Appeal.
  • Send a check made payable to the American Red Cross, and a donation form with a notation “Philippine Typhoon Appeal,” and mail to American Red Cross, PO Box 4002018, Des Moines, IA 50340-2018.

If you would like to contribute through the International Federation of Red Cross and Red Crescent Societies, you may make a credit card donation via the secure website with a designation to "Philippine Typhoon Haiyan.”

Donations made to the American Red Cross are tax-deductible in the U.S. Please check with a local tax advisor for applicable rules outside the U.S.

Our thoughts and prayers continue for the Philippines and our associates there, as well as our Filipino associates located around the world.


Marriott Hotels of Canada Ranked 4th on Canada’s 50 Best Employers List

Vancouver Pinnacle - Clowning AroundFor the ninth consecutive year, Marriott Hotels of Canada, a subsidiary of Marriott International, has been recognized as one of Canada’s 50 Best Employers. Unlike other workplace studies currently published in the marketplace, Best Employers is the only national study where employees determine the best places to work in Canada.  Marriott’s business is constantly evolving but the organization always stays true to their core values ; Putting people first , pursue excellence, embrace change,  act with integrity and serve our world.   Ranked 4th out of 50, Marriott Hotels of Canada is once again the highest-ranked hotel company in Canada on the list. 

The primary requirement for being recognized as a Best Employer is creating and sustaining a highly engaged workforce, measured by asking employees at these organizations directly through a survey. According to Aon Hewitt’s definition, employees are engaged when they “say, stay and strive”: they speak positively about their employer to others, are committed to staying with their current employer, and are motivated by their organizations’ leaders, managers, culture and values to go “above and beyond” to contribute to business success.

To view the entire complete Best Employers in Canada list, please visit:

For more information about careers at Marriott, visit

Marriott International, Inc. (NASDAQ: MAR) is a leading lodging company based in Bethesda, Maryland, USA, with more than 3,800 properties in 72 countries and territories and reported revenues of nearly $12 billion in fiscal year 2012. The company operates and franchises hotels and licenses vacation ownership resorts under 18 brands. For more information or reservations, please visit our website at, for the latest company news, visit

About AON Hewitt Best Employers in Canada Study:
This year marks the 15th anniversary of our national survey. There were 282 Canadian employers surveyed representing a total employee population of approximately 280,000. This study helps organizations accurately assess engagement and identifies strategies to drive engagement higher with more information and insight. Participants have access to the largest Canadian database of employee opinion to benchmark their results within their industry or sector and against Best Employers.

CONTACT:  Katie MacDonald, (905) 366-5212, [email protected]


Marriott CEO Says Company is “All About the Welcome” and Being Inclusive

RayArneMarriott Honored by Executive Leadership Council for its Diversity and Inclusion Leadership.

“As CEO of a global hotel company, diversity and inclusion makes sense because it’s the heart and soul of our business which is hospitality. We are all about the welcome and being inclusive,” said Arne Sorenson, the company’s president and CEO, during his acceptance speech at the 2013 Executive Leadership Council’s (ELC) Annual Gala. ELC is a national organization comprised of current and former African American CEOs and senior executives at Fortune 500 and equivalent companies. ELC works to build an inclusive business leadership pipeline and to empower African American corporate leaders to make significant and impactful contributions in the global marketplace and their communities.

Marriott was honored by ELC with the 2013 Corporate Award for its innovation in helping corporate America become stronger and more diverse. 

Marriott was the first company in the travel industry to establish a formal diversity and inclusion (D&I) program in 1989, and the first to introduce a formal supplier diversity program in 1997. Since then the programs have expanded to reflect the needs of the many communities and countries where the company does business. Marriott’s board level Committee for Excellence complements the company’s Global D&I Council, chaired by Sorenson, to ensure the integration of its D&I focus across all areas of the company. The Council, comprising Marriott’s continent presidents and other C-suite executives, oversees D&I strategies that both support the local across the world needs as well as global priorities to attract and engage a diverse stakeholder community of associates, customers, hotel owners and suppliers. Some of the company’s successes include:

  • Spending nearly $4 billion with diverse suppliers over the past decade; Women-owned business enterprises make up approximately 10 percent of Marriott’s supply chain.
  • Partnering with women and diverse business owners to build more than 600 Marriott-branded hotels. The company has a goal of having 700 of its hotels owned by diverse owners by 2015.
  • Offering targeted career development programs, such as the newly launched Emerging Leader Program in the Americas, which include a growing percentage of women and diverse leadership.
  • Attracting and engaging millions of Facebook fans with new social media targeting millennial customers and also associates through its industry-leading Facebook jobs and careers page and global career website.
  • Creating a fresh new look for, the first hospitality portal tailored for lesbian, gay, bisexual and transgender (LGBT) customers worldwide in English, French, Spanish, German and Portuguese. Additionally, launching a new marketing campaign, “Be You, With Us(SM),” to celebrate Pride Season in cities around the world that host gay pride parades and festivals to celebrate the LGBT community.
  • Launching the “For You, We’re Marriott®” campaign, to help showcase the distinction among our brands for business travelers as their needs and budgets change. The campaign focused on African American, Hispanic and LGBT business travelers and ran in both print and digital media.
  • Establishing and maintaining strategic partnerships with customer organizations such as the Executive Leadership Council, National Council of La Raza, National Black MBA Association, Women Corporate Directors, National Urban League, Human Rights Campaign, Asia Society, VetFran, U.S. Business Leadership Network, National Association of Black Hotel Owners, Operators and Developers, Asian American Hotel Owners Association and the National Minority Supplier Development Council.

Sorenson continued, “It’s important to our company that diversity and inclusion is not viewed as separate work, but as a normal course of our business. I look forward to the day when barriers are removed, everyone – no matter the difference – is valued and an environment of inclusiveness is the norm which will lead to opportunities for all to contribute and grow.”

Marriott is consistently honored for being a top company for diversity and inclusion. It has been recently honored by Great Places to Work Institute® for being one of the 2013 World's Best Multinational Workplaces and "2013 Working Mother 100 Best Companies" for 22nd year. The company has also been listed as the #1 company for supplier diversity by DiversityInc, and has been honored by Hispanic Association on Corporate Responsibility, Black Enterprise, DiversityInc and Latina STYLE for D&I efforts in workforce, board membership and supplier diversity.

Marriott International, Inc. (NASDAQ: MAR) is a leading lodging company based in Bethesda, Maryland, USA, with more than 3,800 properties in 72 countries and territories and reported revenues of nearly $12 billion in fiscal year 2012. The company operates and franchises hotels and licenses vacation ownership resorts under 18 brands. For more information or reservations, please visit our website at, and for the latest company news, visit and diversity inclusion news, visit

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Marriott International Expands Job Partnership for Young African Women

Global Hotel Company Will Bring 24 Additional Graduates from Akilah Institute for Women to Train and Work in its Dubai and Doha Hotels (Video)

Grad-pic-2-697x310Washington, D.C., Twenty-four young African women between the ages of 18 and 30 have been selected to participate in the job training partnership in Dubai and Doha launched in 2012 between Marriott International (NASDAQ: MAR) and the Akilah Institute for Women in Kigali, Rwanda. Upon their graduation in December, the new Kigali Marriott Hotel (1)Akilah graduates will join the first group of 17 young women, who began the training program in Marriott hotels in Dubai in the fall of 2012. All will return to Rwanda in 2014 to open Marriott's first hotel in Sub-Saharan Africa, the Kigali Marriott.

Among the new group of employees will be Cecile Musanase and Julian Kankunda, who will speak on October 30 at an event in Washington, D.C., at the Mayflower Renaissance Hotel to celebrate the partnership between Marriott and the Akilah. Also speaking will be U.S. Ambassador-at-Large for Global Women's Issues at the U.S. Department of State, Catherine Russell, former World Bank President Robert Zoellick, Akilah CEO and Co-founder Elizabeth Dearborn-Hughes, and Marriott executive Kathleen Matthews.

"Thanks to partnerships like Marriott, Akilah placed 100 percent of our first graduating class in jobs that are building sustainable careers in Africa," said Elizabeth Dearborn-Hughes. "These young women are thriving in their jobs at the hotels in Dubai and Doha, as they learn to become leaders for Marriott's expanding portfolio of hotels in Africa."
"Marriott is committed to investing in all the communities where we build hotels, including Africa," said Kathleen Matthews, Chief Communications and Public Affairs Officer at Marriott International. The Akilah partnership supports our strategy to serve our world, and meet our employment needs."

As Marriott increases its presence in Africa more than six-fold from ten to 33 hotels by 2018, it anticipates hiring nearly 10,000 employees, the majority of whom will be local residents.  “We want promising, local talent to welcome our guests.  We have found some of that talent through our partnership with Akilah,” said Gary Dodds, Marriott International’s vice president of human resources for the Middle East & Africa, who leads the program.  “As part of our commitment to young people in Africa, a partnership like that with Akilah is something we wish to consider at each of our hotel openings including in Ghana and Ethiopia where we have committed to build a hotel.” 

Opened in January 2010, Akilah offers a three-year business diploma with a focus in hospitality management, information systems or entrepreneurship.  The unique Akilah model emphasizes leadership and communication skills. Akilah works closely with the local private sector to develop market-relevant curricula and to ensure job placement for graduates in the fastest growing sectors of the economy.

The Kigali Marriott Hotel – owned by New Century Development Ltd. - will be the largest hotel in Rwanda at 250 rooms. 

Currently, in Africa, Marriott has ten properties in three countries, including The JW Marriott Hotel Cairo Mirage City in Egypt and the Renaissance Tlemcen in Algeria.  In addition to the Kigali Marriott Hotel, the company has 23 hotels in the Africa pipeline, 10 of which are in Sub-Saharan Africa, including the Accra Marriott Hotel in Ghana (2014), The Ritz-Carlton Reserve Tamuda Bay in Morocco (2014), the Courtyard by Marriott and Marriott Executive Apartment Addis Ababa in Ethiopia (2015), the Librevilla Marriott Hotel in Gabon (2015) and the Contonou Marriott Hotel in Benin (2015).

About Marriott International
Marriott International’s commitment to society blends corporate financial contributions with in-kind giving and the volunteer service of our associates around the world. We participate in efforts to provide shelter, food, and children's health, while creating career opportunities for our associates in the workplace and supporting education in the hospitality industry.  For more information about our social responsibility efforts visit

About Akilah Institute for Women
Akilah (which means “wisdom” in Swahili) is a college in Kigali, Rwanda, and Bujumbura, Burundi. Opened in January 2010, Akilah has developed a new model of higher education that emphasizes leadership development, market-relevant training and entrepreneurial skills. The first Diploma in hospitality management provides students with the skills and experience to become leaders and entrepreneurs in the hospitality industry, the fastest growing sector of the Rwandan economy, and a regional strategic development priority for the East African Community.  For more information, please visit

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Marriott International Ranked #7 on List of the 25 World’s Best Multinational Workplaces

Multinational Best Places to WorkMarriott’s Winning Workplace Resonates Around the World

BETHESDA, MD – October 23, 2013 – For the third consecutive year, Marriott International has been recognized as one of the World’s Best Multinational Workplaces by Great Place to Work®,  the world’s largest annual study of workplace excellence.  Ranked 7th out of 25, Marriott is the highest-ranked hotel company on the list, building on its inclusion on Great Place to Work lists in multiple countries around the world, including Brazil, India, Japan, Mexico, United Arab Emirates and the United States. 

“We are very pleased to have been honored once again as one of the World’s Best Multinational Workplaces by Great Place to Work Institute,” said David Rodriguez, executive vice president and chief human resources officer for Marriott International.  “In a highly competitive environment, particularly in rapidly expanding markets such as the Asia Pacific and Middle East, being recognized as one of the World’s Best Multinational Workplaces further reinforces our reputation as a top employer in global markets.”
Since launching the first best workplaces lists in partnership with FORTUNE magazine in the United States and Exame in Brazil in 1997, Great Place to Work® now recognizes leading workplaces in nearly 50 countries. The World’s Best Multinational Workplace list is based on a pool of data from some 2,900 companies that were listed on Great Place to Work® country lists. Every year, Great Place to Work® analyzes data from surveys taken by more than 5 million employees and workplace culture analytics taken from 7,200 companies, which represent more than 16 million employees.

“The companies listed on the third-annual World’s Best Multinational Workplaces list are creating workplaces dedicated to fostering trust, pride and camaraderie amongst their employees,” said China Gorman, CEO of Great Place to Work®. “Their inclusion on this prestigious list demonstrates their commitment to continually improving the lives of their employees and setting innovative new standards for workplaces of the future.”

To view the entire complete World's Best Multinational Workplaces list, please visit

For more information about careers at Marriott, visit

Marriott International, Inc. (NASDAQ: MAR) is a leading lodging company based in Bethesda, Maryland, USA, with more than 3,800 properties in 72 countries and territories and reported revenues of nearly $12 billion in fiscal year 2012. The company operates and franchises hotels and licenses vacation ownership resorts under 18 brands. For more information or reservations, please visit our website at, and for the latest company news, visit

About Great Place to Work®:
Great Place to Work®, headquartered in San Francisco, is a global research, consulting and training firm that helps organizations identify, create and sustain great workplaces through the development of high-trust workplace cultures. Great Place to Work serves businesses, non-profit organizations and government agencies in almost 50 countries.

About the World’s Best Multinational Workplaces List:
Great Place to Work’s annual World’s Best Multinational Workplaces List ranks the top 25 global companies to work for.  Qualifying companies must have been selected for at least five national Great Place to Work® lists, have at least 5,000 employees worldwide and count at least 40 percent of their global workforce outside of the company’s home country.

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Marriott Chief Operations Officer Robert "Bob" McCarthy to Retire in February

Bob McCarthyOther Senior Executives to Assume Broader Responsibilities

Bethesda, Md. - Marriott International, Inc. (NYSE: MAR) announced today that Robert J. McCarthy, chief operations officer of the company, will retire at the end of February 2014 after 38 years of distinguished service.

McCarthy began his career as a waiter in a Marriott restaurant outside Philadelphia while attending Villanova University.  He was promoted into increasingly higher level positions, including senior vice president, Northeast Region; executive vice president, operations planning and support; president, North American lodging operations; and group president, The Americas and global lodging services.  He was appointed to his current position in late 2011.

Arne Sorenson, Marriott International president and chief executive officer, said, “Throughout his career, Bob has been an admired business leader, sought-after mentor and trusted colleague, both at Marriott and in the hospitality community.  His extensive management experience, leadership and contributions to our business have been instrumental as we have innovated and grown.

“In fact, Bill Marriott has often noted Bob’s career success as a credit to his hard work but also as an example of the vitality of our company culture that promotes opportunity. A trusted partner to me, I will miss his wise counsel as well as his passion for our business and the well-being of our associates.”

Marriott also announced that several other executives will assume broader responsibilities.

Dave Grissen, as group president, will play a key leadership role reporting to Mr. Sorenson, focusing on driving global operational excellence, as well as overseeing the Americas, where Marriott has more than 3,300 hotels under management or franchising agreements. Reporting to Mr. Grissen will be Herve Humler, president and chief operations officer of The Ritz-Carlton Hotel Company, LLC, who will also report to Mr. Sorenson.  Tim Sheldon, global chief-operations services, will also report to Mr. Grissen. Currently group president Americas, Mr. Grissen will continue to lead that team, which includes Jim Kauffman, president, full service hotels (U.S. & Canada); Liam Brown, President, Select Service & Extended Stay Lodging and Owner & Franchise Services; and Craig Smith, president, Caribbean & Latin America.

Stephanie Linnartz, recently appointed executive vice president and chief brand marketing and commercial officer, will assume leadership of technology, with Bruce Hoffmeister, global chief information officer, joining Ms. Linnartz’s executive team, which reflects his critical role in aligning technology capabilities with the company’s sales, marketing and customer service engines.

Newly reporting to Tony Capuano, executive vice president and global chief development officer, will be Ron Harrison, global chief architecture & construction officer, which closely aligns Mr. Harrison’s pivotal role in driving product innovation with the company’s dramatic growth trajectory. As of the end of the second quarter, Marriott had more than 140,000 rooms in its worldwide pipeline of hotels under construction, approved for development, or awaiting conversion, including more than 68,000 rooms outside North America.

“I am tremendously enthusiastic about our future as these talented executives assume their new responsibilities, building on Bob’s legacy. We all wish Bob and his family the very best,” said Mr. Sorenson.

Mr. McCarthy said he is exploring other hospitality-related business opportunities, including hotel ownership.

Marriott International, Inc. (NYSE: MAR) is a leading lodging company based in Bethesda, Maryland, USA, with more than 3,800 properties in 72 countries and territories and reported revenues of nearly $12 billion in fiscal year 2012.  The company operates and franchises hotels and licenses vacation ownership resorts under 18 brands. For more information or reservations, please visit our web site at, and for the latest company news, visit

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Moms Find the Right Blend at Marriott

CaptureCompany Selected as a Working Mother ‘100 Best Company’ for 22nd Year.
Marriott International, Inc. (NYSE: MAR) was ranked by Working Mother magazine as one of the 2013 Working Mother 100 Best Companies for its commitment to progressive workplace programs, including child care, flexibility, advancement and paid family leave.  The company has been a part of this elite list for 22 years, earning a place in Working Mother’s Hall of Fame. 

[Photo Caption: Marriott associate and working mother, Marfelia Fernandez credits Marriott for the many diverse opportunities she’s had in her career, including the opportunities she’s been able to provide for her daughter.]

Carol Evans, president of Working Mother Media, says, “Now in its 28th year, the Working Mother 100 Best Companies are leaders in building initiatives that truly support all employees. They are the vanguard of successful companies, with modern policies for American families. That’s why we are launching National Flex Day on October 15. It’s time for employees and their companies to step out from the shadows and embrace workplace flexibility as a core business strategy that will enable them to compete and succeed in an increasingly competitive global economy.”

“We are thrilled to have been honored by Working Mother for more than 20 years.  Putting people first is core to our company’s values,” said David Rodriguez, executive vice president and chief human resources officer for Marriott International.  “Our associates, many of whom are working parents, are vital to our success and we strive to create a workplace that helps to maintain a comfortable blend between work and home while they continue to realize a world of opportunities in their careers.”

The complete list of Working Mother’s 2013 100 Best Companies can be found

Marriott offers several programs to help associates enhance their careers and achieve work-life integration, including its Women’s Leadership Development Initiative designed to help encourage the development of women leaders throughout the company.  Also, innovative benefits such as the TakeCare Wellness Program, which has been in place for three years, provide associates with tools and resources to manage their health and achieve their health goals.  TakeCare includes many tools and resources that are designed to encourage healthy behaviors such as a free smoking cessation program, free preventive care, a comprehensive health assessment and access to free health coaches.  In addition, a network of hotel-based Wellness Champions support worksite health challenges and deliver resources and tips to help their associates live a healthy lifestyle. 

Earlier this year, Working Mother magazine also named Marriott a Best Company for Hourly Workers, and the National Association of Female Executives recognized the company as a Top Company for Executive Women. For a full list of awards confirming Marriott’s commitment to its workforce, visit: Marriott's awards and recognition.

Marriott International, Inc. (NYSE: MAR) is a leading lodging company based in Bethesda, Maryland, USA, with more than 3,800 properties in 72 countries and territories and reported revenues of nearly $12 billion in fiscal year 2012.  The company operates and franchises hotels and licenses vacation ownership resorts under 18 brands. For more information or reservations, please visit our web site at, and for the latest company news, visit

Connect with [email protected]


Edward French Named Chief Sales and Marketing Officer of The Ritz-Carlton Hotel Company, L.L.C.

Ritz-Carlton - Ed FrenchBrand forges ahead with intense focus on Digital, Mobile and CRM

CHEVY CHASE, MD – Edward French has been named as the Chief Sales and Marketing Officer, The Ritz-Carlton Hotel Company, L.L.C. As a member of the Corporate Operating Committee, he will oversee the strategic positioning of one of the world’s most iconic and powerful luxury hotel brands.

In his role, French will serve as the strategic business partner to the President and Global Chief Operating Officer of The Ritz-Carlton Hotel Company, and play a critical leadership role for the Marketing, Global Sales and Revenue Management discipline. With oversight of Sales, Marketing, Revenue Management, eCommerce, CRM, Public Relations and Social Media, he is responsible for driving top-line revenue for The Ritz-Carlton brand, ensuring the strategic priorities of the discipline are aligned and designed to yield profitable sales, increased market share, and expanded competitive advantage.

As French moves into his Ritz-Carlton role, there will continue to be increased focus on making meaningful connections and deepening the levels of engagement with guests through digital, CRM and mobile platforms. “The digital evolution that we see is shifting the marketing landscape dramatically,” said French. “The Ritz-Carlton hotels and resorts are truly beloved by consumers who have many wonderful memories of personal experiences. I am delighted at the opportunity to take a truly iconic luxury brand and continue to bring it to life in a multitude of ways with those who connect with us.”

Prior to his current role, French was Senior Vice President, Marketing Platforms, which included overseeing the operations, marketing and strategic direction of the award winning loyalty programs, Marriott Rewards and The Ritz-Carlton Rewards. This included guiding the hotel reward programs’ communications, customer service, partnership development, database, and member acquisition efforts.  Additionally, French led total customer relationship management, marketing systems and segmentation, incentive and gift card marketing for the company, as well as the internal creative agency.

French joined Marriott from American Airlines, where he led the Advantage program, the world’s largest customer loyalty program.  In that role, he was responsible for direct operations, marketing and customer service for the airline’s frequent flier program.  Ed started his career at American Airlines in 1992 as an analyst in revenue management. Previously, he worked for Chase Manhattan Bank.

About The Ritz-Carlton Hotel Company, L.L.C.
The Ritz-Carlton Hotel Company, L.L.C., of Chevy Chase, Md., currently operates 80 hotels in the Americas, Europe, Asia, the Middle East, Africa, and the Caribbean. More than 30 hotel and residential projects are under development around the globe. The Ritz-Carlton is the only service company to have twice earned the prestigious Malcolm Baldrige National Quality Award, an award that originated in 1987. Its purpose is to promote the awareness of quality excellence, recognize quality achievements of companies and publicize successful quality strategies. The Ritz-Carlton Hotel Company won the award in 1992 and 1999. For more information, or reservations, call toll free in the U.S. 1-800-241-3333, or visit the company web site at The Ritz-Carlton Hotel Company, L.L.C. is a wholly-owned subsidiary of Marriott International, Inc. (NYSE:MAR).

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Marriott Foundation Receives $150,000 Grant To Support Youth Employment

BridgesLogoBaltimore is Newest Market Served Since 2005

Marriott Foundation for People with Disabilities’ Bridges...from school to work® (Bridges) recently received a $150,000 grant from the Harry and Jeanette Weinberg Foundation.  The grant will support a three-year pilot of the Bridges program in Baltimore City Public Schools.  For more than 20 years, the Bridges program has worked to reduce the career gap for youth ages 17-22 with mental, physical and cognitive disabilities. Since its founding, the program has placed 13,500 young adults with more than 3,500 employers across the country.  The Weinberg Foundation grant has allowed Bridges to open a new office in Baltimore, Md.  This is the newest Bridges office and the first to open since 2005. 

Twenty students from Mergenthaler Vocational-Technical High School (MERVO) and Benjamin Franklin Senior High School are the first to receive job readiness training such as mock interviewing, online application processing and customer service skills through the program.  To date, nine students have been placed into entry-level, competitive, paid employment opportunities with companies such as the Baltimore Orioles’ Stadium, Burger King, Great Kids Farm and Johns Hopkins University Bookstore (Starbucks® Café). 

Bridges Dinner“Providing meaningful employment opportunities for youth with disabilities is our priority and we are thrilled to be able to extend our program and its services to Baltimore,” says Shelby Hill, director of the Washington, D.C. and Baltimore Metropolitan Areas Bridges program.  Bridges students have incredible potential and can make a substantial contribution to the workplace.  We appreciate the support from our employer and school partners who help us make employment a reality for our students.” [L to R: Foundation Chairman Richard Marriott, Texas Congressman Pete Sessions and NFL legend and author Tony Dungy honor Maria Gomez for her outstanding achievements at the 2013 Bridges From School to Work Annual Gala.]

Each year, Baltimore County Public Schools will increase the number of students being referred to Bridges by 20.  The implementation of the program model will provide job readiness training and workplace etiquette mentoring on an ongoing annual basis. 

The Marriott Foundation’s Bridges…from school to work program is located in nine cities including Los Angeles, San Francisco, Oakland, Dallas, Chicago, Philadelphia, Washington, D.C., Montgomery County, Md., and Atlanta. For more information on the Bridges program or to make a donation, visit

The Harry and Jeanette Weinberg Foundation is one of the largest private foundations in the United States. Their sole purpose is to assist low-income and vulnerable individuals and families through nonprofit grants to direct-service providers and programs.

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Marriott’s Sustainable Hotel Development Boosts Economies and Creates Jobs

2013 Sustainability Report Update CoverHalf of Company’s Future Hotel Growth to Come from Emerging Economies

As Marriott International, Inc. (NYSE:MAR) grows beyond its current global footprint of more than 3,800 hotels in over 70 countries, the company is focusing on development which will provide sustainable economic activity and local employment.   In coming years, more than half of Marriott’s new hotels will be located in emerging markets where tourism is a major driver of new jobs and economic development.  In its just-released 2013 Sustainability Report Update, which updates the company’s 2011-2012 Sustainability Report, Marriott noted substantial progress in job creation in underserved and emerging markets.

Two major sustainable development projects include Marriott’s first hotel in Sub-Saharan Africa—and the largest in Rwanda.  The hotel, which is expected to open in 2014, represents the start of Marriott’s aggressive growth plans in Sub-Saharan Africa where the company plans to help fuel the Rwandan travel industry and train young women through a partnership with Rwandan-based Akilah Institute for Women. 

Kigali Marriott HotelIn addition, the Marriott Hotel Port-au-Prince in Haiti is expected to open in early 2015, making it the first four-star branded hotel in Haiti. The hotel is expected to help boost the local economy by supporting local vendors, supporting hospitality training and generating more than 200 new hospitality jobs.

“Sustainable hotel development generates opportunity for Marriott in exciting new markets and supports economic development in emerging economies by boosting local tourism, creating new jobs, and supporting local businesses,” said Arne Sorenson, Marriott International’s president and chief executive officer.  “While we invite our guests to ‘See the World’ through our portfolio of hotels around the globe, we want them to know how Marriott is working toward a more inclusive and sustainable future.”

Akilah Graduates with The First Lady of Rwanda, Madame Jeannette KagameMari Snyder, vice president of social responsibility for Marriott, noted that the company recently collaborated with the German Agency for International Cooperation (GIZ) to research the economic and community benefit of hotels.  “Our initial study of the JW Marriott Lima Hotel in Peru, which employs 350 associates and features 300 guestrooms and 10 meeting rooms, shows that the hotel contributes more than $10 million annually to the Peruvian economy through expenditures on salaries, supplies and services. That was a higher value than anticipated, given prior GIZ research of the tourism and hospitality industries.  Hotels are a dynamic factor in the development equation.”

The results of Marriott’s 2013 Sustainability Report Update are reported to shareholders, customers, nongovernmental organizations (NGOs), Marriott’s Board of Directors and associates.  This allows Marriott to inform critical stakeholders about the company’s priorities and actions, and create opportunities to address substantive issues through partnerships and collaboration. 

In the report, Marriott captures results from 2012 in the areas of environmental, economic and social responsibility performance.  Highlights include:

• A nearly 12 percent reduction in water consumption per cubic meter per occupied room; a 16.5 percent energy reduction per square meter of conditioned space and a more than 13 percent reduction in Greenhouse Gas Emissions[1].
• Growth in the total number of LEED Certified, Registered, and Volume Program hotels in Marriott’s portfolio to 115, an increase of nearly 20 hotels in 2012. 
• Becoming an official hotel partner of Clean the World®, a nonprofit that collects, recycles and distributes partially used soaps and other hygiene amenities globally to communities in need. Marriott is the number one hotel chain in the Clean the World portfolio, having collected more than 75,000 pounds of soap and 50,000 pounds of amenities.
• Celebrating the four-year anniversary of the company’s $2 million commitment to the Juma Sustainable Development Reserve in Amazonas, Brazil to protect 1.4 million acres of rainforest and local residents.
• Helping to protect a major source of fresh water in southwestern China’s Sichuan Province through the company’s Nobility of Nature program in partnership with Conservation International. The initiative avoids deforestation, erosion and promotes sustainable jobs through beekeeping and honey production.
• Contributing more than $23 million in cash and in-kind donations to organizations worldwide while associates raised an additional $4.3 million for their communities during company-sponsored events and volunteered nearly 460,000 hours valued at $10.2 million[2].

Diversity & Inclusion and Youth Employment
• Implementing a foundational cross-cultural workshop and Intercultural Development Inventory (IDI), a leadership tool designed to promote diversity awareness by measuring an individual’s or group’s fundamental orientation to cultural differences.
• Promoting women’s empowerment through training programs for leaders.  Women represented 42 percent of participants in our Leadership Excellence Program, 18 percent of participants in the General Managers One Week Program, 33 percent of participants in the Executive Development Program, and 46 percent in the newly launched Professional Leadership Program.
• Supporting youth hospitality career development through programs such as Youth Career Initiative (YCI), and Marriott’s World of Opportunity Europe initiative that works with charitable partners that received €300,000 (approximately $400,000) cash, €100,000 (approximately $130,000) in-kind, and nearly 4,000 hours of volunteerism for sponsoring more than 250 young people across Europe.

Human Rights
• Completing the “Human Rights and the Protection of Children” training of nearly 200,000 Marriott associates worldwide. 
• Helping to secure grants totaling $550,000 from The U.S. Department of State’s Office to Monitor and Combat Trafficking in Persons. The funds help survivors of human trafficking lead self-sustaining lives through skills learned in the hotel-based YCI hospitality training program. In 2012, YCI’s first graduating class in Mexico City included 11 survivors of trafficking from local shelters.

Comments and feedback related to the report are welcome at [email protected].  For more information about Marriott’s corporate social responsibility initiatives or for a full copy of the report, visit  For more about Marriott’s environmental initiatives, visit

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[1] Compared to baseline 2007.  Marriott’s goal is to further reduce energy and water consumption 20 percent by 2020. 

[2] Based on Independent Sector’s estimated value of volunteer time for 2012: $22.14 per hour.  Independent Sector is a leading forum for charities, foundations and corporate giving programs in America and around the world.

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