Marriott News Center

86 posts categorized "workplace"

09/15/2014

Marriott International Joins The Envelope Please™, A New Initiative Created by Maria Shriver and A Woman's Nation™ in Support of Hotel Room Attendants

HousekeepersMarriott to Place Gratitude Envelopes in More Than 160,000 Hotel Guest Rooms in the United States and Canada

Los Angeles and Bethesda, Md. - Sept. 15, 2014 – A Woman’s Nation (AWN), together with Marriott International (NASDAQ: MAR), announced today that Marriott International will be the first partner in AWN’s The Envelope Please™ initiative, which is designed to encourage and enable hotel guests to express their gratitude by leaving tips and notes of thanks for hotel room attendants in designated envelopes provided in hotel rooms.

Housekeeper Que Mae Marriott InternationalHotel room attendants often go unnoticed, as they silently care for the millions of travelers who are on the road at any given time. Because hotel guests do not always see or interact with room attendants, their hard work is many times overlooked when it comes to tipping. The Envelope Please makes leaving them a gratuity simple and secure. 

Beginning this week, Marriott International will place signature envelopes in more than 160,000 guest rooms at participating Marriott-managed hotels in the U.S. and Canada, making it easy for guests to express their gratitude and leave a voluntary gratuity for their room attendants. Mar­riott has also invited its franchise hotels to participate in this initiative. 

The Envelope Please logo“The Envelope Please was born from having conversations with women I’ve met who have taken care of my room during hotel stays. Their stories of hard work and perseverance inspired and informed me. They told me that room attendants, who are often the primary breadwinner for their families, are often forgotten when it comes to tipping, unlike other front-of-house employ­ees, since most travelers don't see them face-to-face. I hope this gratitude initiative will make these women feel seen and validated,” said Maria Shriver, founder of A Woman’s Nation.

“Marriott is proud to support The Envelope Please to shine a light on the excellent behind-the-scenes work our room attendants do day in and day out,” says Arne Sorenson, president and CEO, Marriott International. “Each year during International Housekeepers Week (Sept. 15 – 19), our hotels across all brands express their appreciation through special recognition events for their room attendants.”

“Room attendants are the largest employee group within Marriott International and the heart of the house. We are proud to offer opportunities for job growth, strong training programs and competitive wages and benefit packages,” said Sorenson.

“I am thrilled to have such a strong inaugural partner in Marriott International. The Envelope Please is a great way to make it easier for hotel guests to tip room attendants, and we hope other hotel companies will join this effort,” said Shriver.

Ai-jen Poo, Director of the National Domestic Workers Alliance, praised The Envelope Please for raising the visibility of hotel room attendants. “The Envelope Please initiative is a powerful way to raise awareness of the hard work performed by room attendants, mostly women who often go unnoticed by travelers.”   

"Room attendants are one of the largest employment categories in the hotel industry, and their work behind the scenes is so important to the quality of the stay in any hotel. The Envelope Please is an effective way for guests to recognize their room attendant's work and show appre­ciation for making every stay a memorable and pleasant experience. American Hotel and Lodging Association applauds this effort," says Katherine Lugar, president and CEO.

The American Hotel and Lodging Association suggests that hotel guests leave $1 to $5 per night, depending on the hotel class, and recommends tipping daily rather than at checkout to ensure that it goes to the person cleaning the room. (Click to download the AH&LA Gratuity Guide.)

Que Nguyen, a room attendant for more than 20 years at the Nashville Airport Marriott, was among this year’s J. Willard Marriott Award of Excellence honorees – the company’s highest honor. Que has mentored almost every room attendant hired since she joined the company in 1991. Que is just one example of the exceptional “spirit to serve” culture at Marriott. Click to read her story.

About The Envelope Please™
The latest Shriver Report: A Woman’s Nation Pushes Back from the Brink, published in January 2014, examined the lives and work of the 42 million women and 28 million children living in or on the brink of poverty in the United States. It called on all individuals to recognize the power they have to impact women, and that one way to do so is by leaving good tips for room attend­ants when travelling. Making more visible the contributions of hotel room attendants – the ma­jority of whom are women and many of whom are breadwinners in their families – The Envelope Please will recognize partner hotels that make tip envelopes available in hotel rooms throughout the United States and abroad. 

A Woman’s Nation (AWN) adds The Envelope Please to its Economic Empowerment Initiative, joining The Shriver Corps and AWN’s Microlending Team at Kiva, as on-the-ground programs that implement the findings of The Shriver Report, the organization’s Signature Initiative. The Shriver Report is an award-winning, nonpartisan project that raises awareness, ignites conver­sations and inspires impact around the defining issues and fundamental changes facing modern women and their families.

About Marriott International 
Marriott International, Inc.(NASDAQ: MAR) is a global leading lodging company based in Be­thesda, Maryland, USA, with more than 4,000 properties in 78 countries and territories. Marriott International reported revenues of nearly $13 billion in fiscal year 2013. The company operates and franchises hotels and licenses vacation ownership resorts under 18 brands. For more in­formation or reservations, please visit our website at www.marriott.com, and for the latest com­pany news, visit www.marriottnewscenter.com.

About A Woman’s NationTM
A Woman’s NationTM is a non-profit organization dedicated to making sure that the value of women is recognized and respected – at home, in the workplace and as caretakers on the front­lines of humanity. Through its multimedia initiatives and innovative partnerships, A Woman's Nation informs, inspires, and ignites change in hearts and minds. To learn more, please visit www.AWomansNation.org.

Media Contacts: 
Sierra Wilson, Edelman, for A Woman’s Nation sierra.wilson@edelman.com or 323.202.1416 Angela Wiggins, Marriott International angela.wiggins@marriott.com or 301.380.7277

06/30/2014

National Business Group on Health Honors Marriott International with Best Employers for Healthy Lifestyles® Award

Marriott 5KBethesda, Md., June 30, 2014 - Marriott International, Inc. (NASDAQ: MAR) announced today that for the first time it has received the Best Employers for Healthy Lifestyles®award from the National Business Group on Health. Marriott is one of only two hospitality companies recognized this year; a total of 63 U.S. employers received the award.

 

“The health and wellbeing of our associates are top priorities and we are committed to providing the appropriate tools to help them adopt a healthy lifestyle,” said Jill Berger, vice president of health and welfare at Marriott International. “This award is a testament to not only our hard work establishing a sustainable wellness culture at Marriott, but also our passion to make choosing health every day both easy and fun.”

 

Marriott International created its TakeCare program in 2010 to empower employees to take personal responsibility for managing their health. From worksite wellness challenges and monthly webinars, to free health coaches, assessments, maternity support and a smoking cessation program, TakeCare is helping its associates both improve and maintain their health. Furthermore, the company is piloting a new certification program to recognize its hotels that are going above and beyond to create a healthy work environment for associates. 

 

Brian Marcotte, President and CEO of the National Business Group on Health, commented:  “We are very pleased to honor Marriott International for its dedication to providing programs that encourage wellness and healthy lifestyles for their employees and families. Marriott is among an elite group of organizations that are leading the way to promote healthy workplaces and lifestyles. Marriott and its management team should be proud of their efforts and we congratulate them on receiving this award.”

 

Winners of the Best Employers for Healthy Lifestyles awards were honored in one of two categories: Platinum, for exemplary workplace well-being programs, cultures and results; or Gold, for creating cultural and environmental changes that support employees in their lifestyle and behavior changes. Marriott International was recognized in the Gold category. 

 

Visit Marriott International, Inc. (NASDAQ: MAR) for company information. For more information or reservations, please visit our web site at www.marriott.com, and for the latest company news, visit www.marriottnewscenter.com.

 

About the National Business Group on Health

The National Business Group on Health is the nation's only non-profit, membership organization of large employers devoted exclusively to finding innovative and forward-thinking solutions to their most important health care and related benefits issues and to being the voice for large employers on national health care issues. The Business Group, whose 392 members include 69 of the Fortune 100, identifies, develops and shares best practices in health benefits, disability, health and productivity, related paid time off and work/life balance issues. Business Group members provide health coverage for more than 55 million U.S. workers, retirees and their families. For more information, visit www.businessgrouphealth.org.

Connect with amanda.waks@marriott.com 

11/13/2013

Marriott Aids the Philippines After Typhoon Haiyan

Our hearts go out to the victims affected by Friday’s devastating Typhoon Haiyan that struck central Philippines. An estimated 10 million people have been affected by the strongest typhoon ever to make landfall in recorded history. We continue to assess the full impact on our associates, their families and personal property.

The Cebu City Marriott and Manila Marriott hotels remain operational and are working closely with the Philippine Red Cross in meeting the needs of their associates and the broader community.

Given the historic scale of devastation caused by Typhoon Haiyan, Marriott International is contributing $50,000 USD (more than 2 million Philippine Peso) to the Red Cross Typhoon Haiyan Appeal.  Charitable efforts are underway at our hotels throughout the Asia Pacific region, particularly through the continent’s eleven Marriott Business Councils.  Activities are predominantly focused on fundraising to help the Philippine Red Cross address the most critical needs for food, water, clothing and medicine, rather than in-kind donations from outside the Philippines which often prove difficult to ship and distribute in the affected areas.”

The Philippine Red Cross is the primary provider of emergency relief during this disaster and associates who would like to contribute to their efforts through the American Red Cross may:

  • Make a credit card donation via the ARC secure website for the Typhoon Appeal.  Make a donation by calling 1-800-REDCROSS (1-800-733-2767) or 1-800-257-7575 (Spanish) and designating your gift for Philippine Typhoon Appeal.
  • Send a check made payable to the American Red Cross, and a donation form with a notation “Philippine Typhoon Appeal,” and mail to American Red Cross, PO Box 4002018, Des Moines, IA 50340-2018.

If you would like to contribute through the International Federation of Red Cross and Red Crescent Societies, you may make a credit card donation via the secure website with a designation to "Philippine Typhoon Haiyan.”

Donations made to the American Red Cross are tax-deductible in the U.S. Please check with a local tax advisor for applicable rules outside the U.S.

Our thoughts and prayers continue for the Philippines and our associates there, as well as our Filipino associates located around the world.

11/08/2013

Marriott Hotels of Canada Ranked 4th on Canada’s 50 Best Employers List

Vancouver Pinnacle - Clowning AroundFor the ninth consecutive year, Marriott Hotels of Canada, a subsidiary of Marriott International, has been recognized as one of Canada’s 50 Best Employers. Unlike other workplace studies currently published in the marketplace, Best Employers is the only national study where employees determine the best places to work in Canada.  Marriott’s business is constantly evolving but the organization always stays true to their core values ; Putting people first , pursue excellence, embrace change,  act with integrity and serve our world.   Ranked 4th out of 50, Marriott Hotels of Canada is once again the highest-ranked hotel company in Canada on the list. 

The primary requirement for being recognized as a Best Employer is creating and sustaining a highly engaged workforce, measured by asking employees at these organizations directly through a survey. According to Aon Hewitt’s definition, employees are engaged when they “say, stay and strive”: they speak positively about their employer to others, are committed to staying with their current employer, and are motivated by their organizations’ leaders, managers, culture and values to go “above and beyond” to contribute to business success.

To view the entire complete Best Employers in Canada list, please visit: http://www.aon.com/canada/products-services/human-capital-consulting/consulting/best_employers/bes_the_winners.html

For more information about careers at Marriott, visit www.marriott.com/careers.

Marriott International, Inc. (NASDAQ: MAR) is a leading lodging company based in Bethesda, Maryland, USA, with more than 3,800 properties in 72 countries and territories and reported revenues of nearly $12 billion in fiscal year 2012. The company operates and franchises hotels and licenses vacation ownership resorts under 18 brands. For more information or reservations, please visit our website at www.marriott.com, for the latest company news, visit www.marriottnewscenter.com.

About AON Hewitt Best Employers in Canada Study:
This year marks the 15th anniversary of our national survey. There were 282 Canadian employers surveyed representing a total employee population of approximately 280,000. This study helps organizations accurately assess engagement and identifies strategies to drive engagement higher with more information and insight. Participants have access to the largest Canadian database of employee opinion to benchmark their results within their industry or sector and against Best Employers.

CONTACT:  Katie MacDonald, (905) 366-5212, Katie.MacDonald@marriott.com

10/30/2013

Marriott CEO Says Company is “All About the Welcome” and Being Inclusive

RayArneMarriott Honored by Executive Leadership Council for its Diversity and Inclusion Leadership.

“As CEO of a global hotel company, diversity and inclusion makes sense because it’s the heart and soul of our business which is hospitality. We are all about the welcome and being inclusive,” said Arne Sorenson, the company’s president and CEO, during his acceptance speech at the 2013 Executive Leadership Council’s (ELC) Annual Gala. ELC is a national organization comprised of current and former African American CEOs and senior executives at Fortune 500 and equivalent companies. ELC works to build an inclusive business leadership pipeline and to empower African American corporate leaders to make significant and impactful contributions in the global marketplace and their communities.

Marriott was honored by ELC with the 2013 Corporate Award for its innovation in helping corporate America become stronger and more diverse. 

Marriott was the first company in the travel industry to establish a formal diversity and inclusion (D&I) program in 1989, and the first to introduce a formal supplier diversity program in 1997. Since then the programs have expanded to reflect the needs of the many communities and countries where the company does business. Marriott’s board level Committee for Excellence complements the company’s Global D&I Council, chaired by Sorenson, to ensure the integration of its D&I focus across all areas of the company. The Council, comprising Marriott’s continent presidents and other C-suite executives, oversees D&I strategies that both support the local across the world needs as well as global priorities to attract and engage a diverse stakeholder community of associates, customers, hotel owners and suppliers. Some of the company’s successes include:

  • Spending nearly $4 billion with diverse suppliers over the past decade; Women-owned business enterprises make up approximately 10 percent of Marriott’s supply chain.
  • Partnering with women and diverse business owners to build more than 600 Marriott-branded hotels. The company has a goal of having 700 of its hotels owned by diverse owners by 2015.
  • Offering targeted career development programs, such as the newly launched Emerging Leader Program in the Americas, which include a growing percentage of women and diverse leadership.
  • Attracting and engaging millions of Facebook fans with new social media targeting millennial customers and also associates through its industry-leading Facebook jobs and careers page and global career website.
  • Creating a fresh new look for Marriott.com/gaytravel, the first hospitality portal tailored for lesbian, gay, bisexual and transgender (LGBT) customers worldwide in English, French, Spanish, German and Portuguese. Additionally, launching a new marketing campaign, “Be You, With Us(SM),” to celebrate Pride Season in cities around the world that host gay pride parades and festivals to celebrate the LGBT community.
  • Launching the “For You, We’re Marriott®” campaign, to help showcase the distinction among our brands for business travelers as their needs and budgets change. The campaign focused on African American, Hispanic and LGBT business travelers and ran in both print and digital media.
  • Establishing and maintaining strategic partnerships with customer organizations such as the Executive Leadership Council, National Council of La Raza, National Black MBA Association, Women Corporate Directors, National Urban League, Human Rights Campaign, Asia Society, VetFran, U.S. Business Leadership Network, National Association of Black Hotel Owners, Operators and Developers, Asian American Hotel Owners Association and the National Minority Supplier Development Council.

Sorenson continued, “It’s important to our company that diversity and inclusion is not viewed as separate work, but as a normal course of our business. I look forward to the day when barriers are removed, everyone – no matter the difference – is valued and an environment of inclusiveness is the norm which will lead to opportunities for all to contribute and grow.”

Marriott is consistently honored for being a top company for diversity and inclusion. It has been recently honored by Great Places to Work Institute® for being one of the 2013 World's Best Multinational Workplaces and "2013 Working Mother 100 Best Companies" for 22nd year. The company has also been listed as the #1 company for supplier diversity by DiversityInc, and has been honored by Hispanic Association on Corporate Responsibility, Black Enterprise, DiversityInc and Latina STYLE for D&I efforts in workforce, board membership and supplier diversity.

Marriott International, Inc. (NASDAQ: MAR) is a leading lodging company based in Bethesda, Maryland, USA, with more than 3,800 properties in 72 countries and territories and reported revenues of nearly $12 billion in fiscal year 2012. The company operates and franchises hotels and licenses vacation ownership resorts under 18 brands. For more information or reservations, please visit our website at www.marriott.com, and for the latest company news, visit www.marriottnewscenter.com and diversity inclusion news, visit www.marriott.com/diversity.

Connect with felicia.mclemore@marriott.com

10/29/2013

Marriott International Expands Job Partnership for Young African Women

Global Hotel Company Will Bring 24 Additional Graduates from Akilah Institute for Women to Train and Work in its Dubai and Doha Hotels (Video)

Grad-pic-2-697x310Washington, D.C., Twenty-four young African women between the ages of 18 and 30 have been selected to participate in the job training partnership in Dubai and Doha launched in 2012 between Marriott International (NASDAQ: MAR) and the Akilah Institute for Women in Kigali, Rwanda. Upon their graduation in December, the new Kigali Marriott Hotel (1)Akilah graduates will join the first group of 17 young women, who began the training program in Marriott hotels in Dubai in the fall of 2012. All will return to Rwanda in 2014 to open Marriott's first hotel in Sub-Saharan Africa, the Kigali Marriott.

Among the new group of employees will be Cecile Musanase and Julian Kankunda, who will speak on October 30 at an event in Washington, D.C., at the Mayflower Renaissance Hotel to celebrate the partnership between Marriott and the Akilah. Also speaking will be U.S. Ambassador-at-Large for Global Women's Issues at the U.S. Department of State, Catherine Russell, former World Bank President Robert Zoellick, Akilah CEO and Co-founder Elizabeth Dearborn-Hughes, and Marriott executive Kathleen Matthews.

"Thanks to partnerships like Marriott, Akilah placed 100 percent of our first graduating class in jobs that are building sustainable careers in Africa," said Elizabeth Dearborn-Hughes. "These young women are thriving in their jobs at the hotels in Dubai and Doha, as they learn to become leaders for Marriott's expanding portfolio of hotels in Africa."
 
"Marriott is committed to investing in all the communities where we build hotels, including Africa," said Kathleen Matthews, Chief Communications and Public Affairs Officer at Marriott International. The Akilah partnership supports our strategy to serve our world, and meet our employment needs."

As Marriott increases its presence in Africa more than six-fold from ten to 33 hotels by 2018, it anticipates hiring nearly 10,000 employees, the majority of whom will be local residents.  “We want promising, local talent to welcome our guests.  We have found some of that talent through our partnership with Akilah,” said Gary Dodds, Marriott International’s vice president of human resources for the Middle East & Africa, who leads the program.  “As part of our commitment to young people in Africa, a partnership like that with Akilah is something we wish to consider at each of our hotel openings including in Ghana and Ethiopia where we have committed to build a hotel.” 

Opened in January 2010, Akilah offers a three-year business diploma with a focus in hospitality management, information systems or entrepreneurship.  The unique Akilah model emphasizes leadership and communication skills. Akilah works closely with the local private sector to develop market-relevant curricula and to ensure job placement for graduates in the fastest growing sectors of the economy.

The Kigali Marriott Hotel – owned by New Century Development Ltd. - will be the largest hotel in Rwanda at 250 rooms. 

Currently, in Africa, Marriott has ten properties in three countries, including The JW Marriott Hotel Cairo Mirage City in Egypt and the Renaissance Tlemcen in Algeria.  In addition to the Kigali Marriott Hotel, the company has 23 hotels in the Africa pipeline, 10 of which are in Sub-Saharan Africa, including the Accra Marriott Hotel in Ghana (2014), The Ritz-Carlton Reserve Tamuda Bay in Morocco (2014), the Courtyard by Marriott and Marriott Executive Apartment Addis Ababa in Ethiopia (2015), the Librevilla Marriott Hotel in Gabon (2015) and the Contonou Marriott Hotel in Benin (2015).

About Marriott International
Marriott International’s commitment to society blends corporate financial contributions with in-kind giving and the volunteer service of our associates around the world. We participate in efforts to provide shelter, food, and children's health, while creating career opportunities for our associates in the workplace and supporting education in the hospitality industry.  For more information about our social responsibility efforts visit www.marriott.com/socialresponsibility.

About Akilah Institute for Women
Akilah (which means “wisdom” in Swahili) is a college in Kigali, Rwanda, and Bujumbura, Burundi. Opened in January 2010, Akilah has developed a new model of higher education that emphasizes leadership development, market-relevant training and entrepreneurial skills. The first Diploma in hospitality management provides students with the skills and experience to become leaders and entrepreneurs in the hospitality industry, the fastest growing sector of the Rwandan economy, and a regional strategic development priority for the East African Community.  For more information, please visit www.akilahinstitute.org.

Connect with felicia.mclemore@marriott.com

 

 

 

10/23/2013

Marriott International Ranked #7 on List of the 25 World’s Best Multinational Workplaces

Multinational Best Places to WorkMarriott’s Winning Workplace Resonates Around the World

BETHESDA, MD – October 23, 2013 – For the third consecutive year, Marriott International has been recognized as one of the World’s Best Multinational Workplaces by Great Place to Work®,  the world’s largest annual study of workplace excellence.  Ranked 7th out of 25, Marriott is the highest-ranked hotel company on the list, building on its inclusion on Great Place to Work lists in multiple countries around the world, including Brazil, India, Japan, Mexico, United Arab Emirates and the United States. 

“We are very pleased to have been honored once again as one of the World’s Best Multinational Workplaces by Great Place to Work Institute,” said David Rodriguez, executive vice president and chief human resources officer for Marriott International.  “In a highly competitive environment, particularly in rapidly expanding markets such as the Asia Pacific and Middle East, being recognized as one of the World’s Best Multinational Workplaces further reinforces our reputation as a top employer in global markets.”
 
Since launching the first best workplaces lists in partnership with FORTUNE magazine in the United States and Exame in Brazil in 1997, Great Place to Work® now recognizes leading workplaces in nearly 50 countries. The World’s Best Multinational Workplace list is based on a pool of data from some 2,900 companies that were listed on Great Place to Work® country lists. Every year, Great Place to Work® analyzes data from surveys taken by more than 5 million employees and workplace culture analytics taken from 7,200 companies, which represent more than 16 million employees.

“The companies listed on the third-annual World’s Best Multinational Workplaces list are creating workplaces dedicated to fostering trust, pride and camaraderie amongst their employees,” said China Gorman, CEO of Great Place to Work®. “Their inclusion on this prestigious list demonstrates their commitment to continually improving the lives of their employees and setting innovative new standards for workplaces of the future.”

To view the entire complete World's Best Multinational Workplaces list, please visit www.greatplacetowork.net/worldsbest.

For more information about careers at Marriott, visit  marriott.com/careers.

Marriott International, Inc. (NASDAQ: MAR) is a leading lodging company based in Bethesda, Maryland, USA, with more than 3,800 properties in 72 countries and territories and reported revenues of nearly $12 billion in fiscal year 2012. The company operates and franchises hotels and licenses vacation ownership resorts under 18 brands. For more information or reservations, please visit our website at www.marriott.com, and for the latest company news, visit www.marriottnewscenter.com.

About Great Place to Work®:
Great Place to Work®, headquartered in San Francisco, is a global research, consulting and training firm that helps organizations identify, create and sustain great workplaces through the development of high-trust workplace cultures. Great Place to Work serves businesses, non-profit organizations and government agencies in almost 50 countries.

About the World’s Best Multinational Workplaces List:
Great Place to Work’s annual World’s Best Multinational Workplaces List ranks the top 25 global companies to work for.  Qualifying companies must have been selected for at least five national Great Place to Work® lists, have at least 5,000 employees worldwide and count at least 40 percent of their global workforce outside of the company’s home country.

Connect with angela.wiggins@marriott.com

 

 

09/24/2013

Marriott Chief Operations Officer Robert "Bob" McCarthy to Retire in February

Bob McCarthyOther Senior Executives to Assume Broader Responsibilities

Bethesda, Md. - Marriott International, Inc. (NYSE: MAR) announced today that Robert J. McCarthy, chief operations officer of the company, will retire at the end of February 2014 after 38 years of distinguished service.

McCarthy began his career as a waiter in a Marriott restaurant outside Philadelphia while attending Villanova University.  He was promoted into increasingly higher level positions, including senior vice president, Northeast Region; executive vice president, operations planning and support; president, North American lodging operations; and group president, The Americas and global lodging services.  He was appointed to his current position in late 2011.

Arne Sorenson, Marriott International president and chief executive officer, said, “Throughout his career, Bob has been an admired business leader, sought-after mentor and trusted colleague, both at Marriott and in the hospitality community.  His extensive management experience, leadership and contributions to our business have been instrumental as we have innovated and grown.

“In fact, Bill Marriott has often noted Bob’s career success as a credit to his hard work but also as an example of the vitality of our company culture that promotes opportunity. A trusted partner to me, I will miss his wise counsel as well as his passion for our business and the well-being of our associates.”

Marriott also announced that several other executives will assume broader responsibilities.

Dave Grissen, as group president, will play a key leadership role reporting to Mr. Sorenson, focusing on driving global operational excellence, as well as overseeing the Americas, where Marriott has more than 3,300 hotels under management or franchising agreements. Reporting to Mr. Grissen will be Herve Humler, president and chief operations officer of The Ritz-Carlton Hotel Company, LLC, who will also report to Mr. Sorenson.  Tim Sheldon, global chief-operations services, will also report to Mr. Grissen. Currently group president Americas, Mr. Grissen will continue to lead that team, which includes Jim Kauffman, president, full service hotels (U.S. & Canada); Liam Brown, President, Select Service & Extended Stay Lodging and Owner & Franchise Services; and Craig Smith, president, Caribbean & Latin America.

Stephanie Linnartz, recently appointed executive vice president and chief brand marketing and commercial officer, will assume leadership of technology, with Bruce Hoffmeister, global chief information officer, joining Ms. Linnartz’s executive team, which reflects his critical role in aligning technology capabilities with the company’s sales, marketing and customer service engines.

Newly reporting to Tony Capuano, executive vice president and global chief development officer, will be Ron Harrison, global chief architecture & construction officer, which closely aligns Mr. Harrison’s pivotal role in driving product innovation with the company’s dramatic growth trajectory. As of the end of the second quarter, Marriott had more than 140,000 rooms in its worldwide pipeline of hotels under construction, approved for development, or awaiting conversion, including more than 68,000 rooms outside North America.

“I am tremendously enthusiastic about our future as these talented executives assume their new responsibilities, building on Bob’s legacy. We all wish Bob and his family the very best,” said Mr. Sorenson.

Mr. McCarthy said he is exploring other hospitality-related business opportunities, including hotel ownership.

Marriott International, Inc. (NYSE: MAR) is a leading lodging company based in Bethesda, Maryland, USA, with more than 3,800 properties in 72 countries and territories and reported revenues of nearly $12 billion in fiscal year 2012.  The company operates and franchises hotels and licenses vacation ownership resorts under 18 brands. For more information or reservations, please visit our web site at www.marriott.com, and for the latest company news, visit www.marriottnewscenter.com.

Connect with thomas.marder@marriott.com

09/18/2013

Moms Find the Right Blend at Marriott

CaptureCompany Selected as a Working Mother ‘100 Best Company’ for 22nd Year.
 
Marriott International, Inc. (NYSE: MAR) was ranked by Working Mother magazine as one of the 2013 Working Mother 100 Best Companies for its commitment to progressive workplace programs, including child care, flexibility, advancement and paid family leave.  The company has been a part of this elite list for 22 years, earning a place in Working Mother’s Hall of Fame. 

[Photo Caption: Marriott associate and working mother, Marfelia Fernandez credits Marriott for the many diverse opportunities she’s had in her career, including the opportunities she’s been able to provide for her daughter.]

Carol Evans, president of Working Mother Media, says, “Now in its 28th year, the Working Mother 100 Best Companies are leaders in building initiatives that truly support all employees. They are the vanguard of successful companies, with modern policies for American families. That’s why we are launching National Flex Day on October 15. It’s time for employees and their companies to step out from the shadows and embrace workplace flexibility as a core business strategy that will enable them to compete and succeed in an increasingly competitive global economy.”

“We are thrilled to have been honored by Working Mother for more than 20 years.  Putting people first is core to our company’s values,” said David Rodriguez, executive vice president and chief human resources officer for Marriott International.  “Our associates, many of whom are working parents, are vital to our success and we strive to create a workplace that helps to maintain a comfortable blend between work and home while they continue to realize a world of opportunities in their careers.”

The complete list of Working Mother’s 2013 100 Best Companies can be found http://www.workingmother.com/node/146788/list.

Marriott offers several programs to help associates enhance their careers and achieve work-life integration, including its Women’s Leadership Development Initiative designed to help encourage the development of women leaders throughout the company.  Also, innovative benefits such as the TakeCare Wellness Program, which has been in place for three years, provide associates with tools and resources to manage their health and achieve their health goals.  TakeCare includes many tools and resources that are designed to encourage healthy behaviors such as a free smoking cessation program, free preventive care, a comprehensive health assessment and access to free health coaches.  In addition, a network of hotel-based Wellness Champions support worksite health challenges and deliver resources and tips to help their associates live a healthy lifestyle. 

Earlier this year, Working Mother magazine also named Marriott a Best Company for Hourly Workers, and the National Association of Female Executives recognized the company as a Top Company for Executive Women. For a full list of awards confirming Marriott’s commitment to its workforce, visit: Marriott's awards and recognition.

Marriott International, Inc. (NYSE: MAR) is a leading lodging company based in Bethesda, Maryland, USA, with more than 3,800 properties in 72 countries and territories and reported revenues of nearly $12 billion in fiscal year 2012.  The company operates and franchises hotels and licenses vacation ownership resorts under 18 brands. For more information or reservations, please visit our web site at www.marriott.com, and for the latest company news, visit www.marriottnewscenter.com.

Connect with elizabeth.mcglasson@marriott.com

09/04/2013

Edward French Named Chief Sales and Marketing Officer of The Ritz-Carlton Hotel Company, L.L.C.

Ritz-Carlton - Ed FrenchBrand forges ahead with intense focus on Digital, Mobile and CRM

CHEVY CHASE, MD – Edward French has been named as the Chief Sales and Marketing Officer, The Ritz-Carlton Hotel Company, L.L.C. As a member of the Corporate Operating Committee, he will oversee the strategic positioning of one of the world’s most iconic and powerful luxury hotel brands.

In his role, French will serve as the strategic business partner to the President and Global Chief Operating Officer of The Ritz-Carlton Hotel Company, and play a critical leadership role for the Marketing, Global Sales and Revenue Management discipline. With oversight of Sales, Marketing, Revenue Management, eCommerce, CRM, Public Relations and Social Media, he is responsible for driving top-line revenue for The Ritz-Carlton brand, ensuring the strategic priorities of the discipline are aligned and designed to yield profitable sales, increased market share, and expanded competitive advantage.

As French moves into his Ritz-Carlton role, there will continue to be increased focus on making meaningful connections and deepening the levels of engagement with guests through digital, CRM and mobile platforms. “The digital evolution that we see is shifting the marketing landscape dramatically,” said French. “The Ritz-Carlton hotels and resorts are truly beloved by consumers who have many wonderful memories of personal experiences. I am delighted at the opportunity to take a truly iconic luxury brand and continue to bring it to life in a multitude of ways with those who connect with us.”

Prior to his current role, French was Senior Vice President, Marketing Platforms, which included overseeing the operations, marketing and strategic direction of the award winning loyalty programs, Marriott Rewards and The Ritz-Carlton Rewards. This included guiding the hotel reward programs’ communications, customer service, partnership development, database, and member acquisition efforts.  Additionally, French led total customer relationship management, marketing systems and segmentation, incentive and gift card marketing for the company, as well as the internal creative agency.

French joined Marriott from American Airlines, where he led the Advantage program, the world’s largest customer loyalty program.  In that role, he was responsible for direct operations, marketing and customer service for the airline’s frequent flier program.  Ed started his career at American Airlines in 1992 as an analyst in revenue management. Previously, he worked for Chase Manhattan Bank.

About The Ritz-Carlton Hotel Company, L.L.C.
The Ritz-Carlton Hotel Company, L.L.C., of Chevy Chase, Md., currently operates 80 hotels in the Americas, Europe, Asia, the Middle East, Africa, and the Caribbean. More than 30 hotel and residential projects are under development around the globe. The Ritz-Carlton is the only service company to have twice earned the prestigious Malcolm Baldrige National Quality Award, an award that originated in 1987. Its purpose is to promote the awareness of quality excellence, recognize quality achievements of companies and publicize successful quality strategies. The Ritz-Carlton Hotel Company won the award in 1992 and 1999. For more information, or reservations, call toll free in the U.S. 1-800-241-3333, or visit the company web site at www.ritzcarlton.com. The Ritz-Carlton Hotel Company, L.L.C. is a wholly-owned subsidiary of Marriott International, Inc. (NYSE:MAR).

Connect with allison.sitch@ritzcarlton.com