Craig S. Smith is Group President, International for Marriott International, Inc. He oversees global operations and development for the International Division of one of the world’s largest hospitality companies with responsibility for 2,300 hotels spanning more than 130 countries and territories in Asia Pacific, Europe, the Middle East, Africa, the Caribbean and Latin America.
Mr. Smith began his multiple-decade Marriott career in the housekeeping department and went on to become a five-time hotel General Manager. This on-property experience continues to impact and inform his approach to managing a workforce comprised of hundreds of thousands of associates serving guests around the world across 30 iconic brands, including JW Marriott, Renaissance, the Ritz-Carlton, St. Regis, Sheraton, W, Westin and more.
Prior to his current position, he served as Group President and Chief Operating Officer for the fast-growing Asia Pacific market and President of the Caribbean and Latin American region.
The son of an American diplomat and father of five, Craig has lived in 13 countries and has a deep appreciation for cultural differences across generations and geographies. He is fluent in Spanish, conversant in Portuguese and known for his greetings in dozens of different languages.
A strong advocate for the industry, Mr. Smith is a frequent contributor to G20 public-private sector travel and tourism initiatives. He sits on the board of the US-ASEAN Business Council and is a sought-after speaker and media source on the state of global travel and tourism and its geopolitical and economic impact.
Craig is a graduate of Brigham Young University and holds an MBA from the Rotman School of Management at the University of Toronto. He has multiple executive business degrees from institutions including the University of St. Gallen in Switzerland and is a Harvard Business School Advanced Management Program alumnus.
Craig Smith’s LinkedIn articles can be found here.