Erika L. Alexander is the Chief Global Officer, Global Operations, for Marriott International. As the chief executive responsible for hotel operations globally, she leads Marriott’s efforts to create, deploy and sustain global hotel systems and programs that meet the ever-evolving needs of travelers and deliver on the promise of Marriott BonvoyTM for Elite guests.
The disciplines under Erika’s leadership: Food + Beverage; Hotel Systems; Marriott Bonvoy Operations; Meetings + Events; Program + Brand Operations; Procurement; Sustainability + Supplier Diversity and Quality. In addition, Erika oversees the day-to-day operations of Marriott’s U.S. + Canada Lodging Services organization. The synergy created by her leadership of these two organizations – Global Operations and U.S. + Canada Lodging Services – ensures that the 5,000+ hotels in the U.S. + Canada are given the focused attention and consideration reflective of their contributions to Marriott’s portfolio.
Erika’s 31-year career at Marriott comprises a unique path across multiple disciplines that has shaped and defined her holistic approach to hotel operations. She has held a variety of positions, including: Chief Lodging Services Officer, Americas; Area Vice President, Americas – Eastern Region; Account Manager and Director of Sales; Director of Operations and General Manager. In addition, Erika has extensive experience in leadership roles for several of Marriott’s largest brands, having served as Regional Vice President for Select and Extended Stay brands as well as Brand Director, Residence Inn and Brand Vice President, TownePlace Suites.
Erika has been named an International Women’s Forum Leadership Foundation Fellow; and was a member of the 2011 class of Leadership Atlanta. In addition, she was recognized by the Atlanta Business League as one of the Top 100 Influential Women in Atlanta and by the YWCA as a Corporate Woman of Achievement. Erika is also a past recipient of Marriott’s Diversity and Inclusion Trailblazer Award.
Embodying Marriott’s Commitment to Serve Our Communities, Erika has served on multiple non-profit boards, including Leadership Atlanta, the Atlanta Children’s Shelter, the International Women’s Forum of Georgia, The Ron Clark Academy and the executive committee for the Metro Atlanta Chamber of Commerce. Erika holds a BA from the University of Virginia and an MBA from George Mason University.
She resides in Atlanta with her husband, Vincent Barbour, and their dog, Payton.