The Ritz-Carlton Unveils Elevated Digital Journey

Complimenting the world-class experience enjoyed across the legendary brand’s hotels & resorts, the new websites reflects an enhanced aesthetic representative of a fresh era for The Ritz-Carlton and Ritz-Carlton Reserve

The Ritz-Carlton is delighted to a unveil a new collection of websites, introducing an elevated digital experience that speaks to the future vision of the brand. The comprehensive redesign touches, more than 110 each individual hotel websites,, and the six Reserve property websites. As the first guest touchpoints, the new websites were envisioned to offer sophisticated digital platforms that are engaging and promise a seamless experience from start to finish that is indicative of the brand’s thoughtful evolution and iconic legacy.

“We are incredibly excited to unveil a new digital experience for our guests, which is representative of the future vision of The Ritz-Carlton brand and reflects the more contemporary aesthetic found across our recently debuted hotels and resorts,” said Chris Gabaldon, Senior Vice President, Global Luxury Operations, Marriott International. “These new websites, across both the brand as well as our individual hotels and resorts, helps enhance the entire experience, from the very first moment a guest seeks to stay with us to planning for their next vacation.”

The website is a key entry point for the brand, an opportunity to connect with guests before their arrival at a hotel or resort. It is a platform where The Ritz-Carlton translates the brand’s longstanding gold standards – its credo, its service values, and the integral elements of its culture that make the brand so beloved – into striking visuals, inspiring stories, robust editorial content, and useful information. To bring their vision to life, The Ritz-Carlton engaged digital agency Code and Theory, who has worked with clients including Vogue, Cartier, LVMH, Hermès, and more. The result is a design that evokes the elegance, sophistication, and service of The Ritz-Carlton. The typography nods to the brand’s iconic and collectible key cards, while the six diamond pattern was inspired by the culture of The Ritz-Carlton. Dynamic, engaging video components enhance the experience, transporting guests to stunning destinations across the globe. Showcasing its own distinct aesthetic, the Ritz-Carlton Reserve website complements that of The Ritz-Carlton, while reinforcing the brand extension’s position in the ultra-luxury space, highlighting the prestigious portfolio and rare destinations with immersive video at the forefront of the digital experience.

The Ritz-Carlton brand has a legacy of innovation, with a history that is rooted in pushing boundaries to deliver unforgettable experiences that are at the forefront of the luxury travel space. The reimagined websites mirrors the excitement, surprise and delight enjoyed upon arriving at properties worldwide.

For additional information about The Ritz-Carlton and Ritz-Carlton Reserve, and to experience the new digital platforms, kindly visit and

About The Ritz-Carlton Hotel Company, LLC
The Ritz-Carlton Hotel Company, LLC currently operates more than 110 hotels in 35 countries and territories. For more information or reservations, visit the company web site at, for the latest company updates, visit and to join the live conversation, use #RCMemories and follow along on Facebook, Twitter, and Instagram. The Ritz-Carlton Hotel Company, L.L.C. is a wholly-owned subsidiary of Marriott International, Inc. (NASDAQ:MAR). The Ritz-Carlton is proud to participate in Marriott Bonvoy®, the global travel program from Marriott International. The program offers members an extraordinary portfolio of global brands, exclusive experiences on Marriott Bonvoy Moments and unparalleled benefits including complimentary nights and Elite status recognition. To enroll for free or for more information about the program, visit

Media Contact
Erica Flint
Director, Global Communications, Marriott International Luxury Brands
Marriott International

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