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Stephanie Linnartz is the president of Marriott International, Inc., the world’s largest hospitality company with nearly 8,200 properties across 138 countries and territories and 30 brands. Marriott also has the travel industry’s largest customer-loyalty program, Marriott Bonvoy®, which has 173 million members, and some of the most iconic brands in travel, including The Ritz-Carlton®, St. Regis® Hotels & Resorts, The Luxury Collection®, Marriott Hotels®, Sheraton®, W® Hotels Worldwide, Courtyard®, Residence Inn®, Westin®, Renaissance® Hotels, and Le Méridien®.
In her role, she is responsible for developing and executing all aspects of the company’s global consumer strategy, including brand, marketing, sales, revenue management, customer engagement, technology, emerging businesses, and loyalty strategies. In addition, she oversees Marriott’s global real estate development, design, and operations services functions. Linnartz plays a critical role in spearheading the company’s work on growth and key issues including the intersection of technology and hospitality, the growth of the Marriott Bonvoy loyalty platform, the excellence of Marriott’s brand portfolio.
Before her appointment as president in February 2021, Linnartz was Group President Consumer Operations, Technology and Emerging Businesses. Linnartz joined Marriott in 1997 as a financial analyst. Over the years, she worked in various roles within operations, finance, revenue management, sales, marketing, brand management, distribution, technology and digital. Under her leadership, the company launched a new premium and luxury home rental offering, Homes & Villas by Marriott International, and has expanded its consumer offerings to include travel categories beyond hotels, such as the Ritz-Carlton Yacht collection, tours and activities, dining, transportation, and travel insurance.
Linnartz has been recognized for her industry leadership. She was named to the Forbes CEO Next 2021 list of up-and-coming leaders set to revolutionize American business. Hotel Management named her one of the 30 Influential Women in Hospitality in 2017. She was honored by Brand Innovators as one of 2018’s Top 100 Women in Brand Marketing. In 2019, she joined Fast Company’s Impact Council and was profiled as one of CNN’s 2019 Risk Takers. In 2021, she joined the Fortune CEO Initiative, a forum of global corporate leaders committed to addressing major social problems as part of their core business strategies. She has been a speaker at the World Economic Forum and is a sought-after conference panelist at global industry events.
Linnartz is a graduate of the College of the Holy Cross, holds an MBA from William & Mary, and has completed additional graduate studies at the Norwegian School of Economics and Business Development. She sits on the Marriott Board of Director’s Social Impact and Inclusion Committee and the company’s ESG Executive Council and also serves on the Board of Directors for The Home Depot Inc., the world’s largest home improvement retailer; the Board of Trustees for the College of the Holy Cross; and, as an Advisory Board member of both Fair Chance and the Teach the World Foundation. Stephanie travels the world extensively, is passionate about fitness and wellness, and resides in the Washington, D.C. area with her husband and two children.